Business Details
About
HotelHampton Inn
Find yourself at the heart of Dallas' business hub when you stay at Hampton Inn & Suites Dallas/Richardson. Located in the Telecom Corridor, our beautiful hotel places you very close to major corporate HQs, while offering easy highway access. Local area attractions include the Eisemann Center for Performing Arts, Sherrill Park Golf Course, and Breckenridge Park.
Spacious and comfortable, our guest rooms boast modern decor and amenities such as free WiFi, a HDTV, and work desk. For even more space, and added features including a sleeper sofa and wet bar - treat yourself to an upgrade.
Work out using the cardio equipment and weights in the fitness center or take a dip in our outdoor pool. Host your next small meeting or training class in our meeting room, which holds up to 60 guests, theatre style.
With our free hot breakfast, you'll wake up the right way every morning of your stay. Snacks, drinks, and toiletries are available in our convenient 24-hour shop. Nearby Richardson, TX restaurants offer a range of terrific options, from burgers to Italian to Mexican.
Location
Hampton Inn & Suites Dallas/Richardson
2250 N. Glenville Drive, Richardson, TX
75082, United States
Hours
Reviews
4.2
794 reviews
5 stars
451
4 stars
179
3 stars
64
2 stars
40
1 star
60
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many guests praised the friendly and helpful staff, there were notable complaints about unprofessional behavior from certain employees, particularly at the front desk.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, unpleasant odors, and maintenance issues, which detracted from the overall experience.
Room Quality
Guests reported mixed experiences with room quality, mentioning issues like uncomfortable beds, malfunctioning appliances, and noise disturbances.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests appreciating the variety while others found it lacking or poorly maintained.
Booking and Check-in Problems
Multiple customers experienced issues with reservations, including overbooking and delays during check-in, leading to frustration.
- AMAtif MahmoodJan 2, 20261.0Location is great, but the Hilton garden in Dallas/Richardson has a very similar name. Make sure to double check before booking because this property is not helpful when you make the wrong selection in the application. The room themselves are tolerable, but there is insufficient drawers in the room, the breakfast is sub par, the downstairs area is not pleasant. Lastly the management unhelpful when mistakes are made. Interesting that loyalty also doesn’t matter. Been with Hilton for a decade and they were not able to help us out. Definitely not booking here again.
- AKAaron KulasDec 31, 20254.0Rooms need to be updated they look worn and in need of repair. The staff was great. Fitness room is decent and the pool looks nice n clean.
- ABAmber BoutwellDec 14, 20253.0I have been to this hotel many times. I usually don't have an issue, even this issue wasnt a major 1 but very inconvenient. First issue was after check in and my husband was in the room bathroom and I also had to go, so I went to the bathroom in the lobby. The woman's bathroom was totally clogged (why would someone empty an entire roll of toilet paper into the toilet?) so I went to the men's and there was pee all over the seat and floor. I let the front desk know of these issues and decided to hold it and go back to my room. Much later in the evening my husband clogged the rooms bathroom so he went to the front desk to ask for a plunger (he was absolutely going to fix the issue himself as he has Crohn's Disease) but the hotel staff couldn't find 1 so our bathroom was unusable from 10 pm untill we checked out. My daughter also has ulcerative colitis so they both have to make frequent bathroom trips but, bc we couldn't get the toilet unclogged, any time anyone had to use the bathroom we had to make a trip down to the lobby. How an entire hotel property does not have a single plunger I do not know
- JOJaime OlivasNov 29, 20251.0Place made us reserve our room we drove 6 hrs arrived @ 1130pm just for them to tell us they gave our room to someone else
- HSHikke StanleyNov 20, 20253.0Tanya at the front desk is the only problem with this entire hotel! Terrance was great when I told him about her issues and she was on her best behavior on the days that she worked with him! He’s gone again today! And I have never experienced this level of unprofessionalism! There is nothing in her that qualifies her for customer service! I cannot ask for anything without complete attitude! I tried to let it go because Terrance was so nice when she came around the desk to my one year old daughter but I have zero sympathy for someone on her level! If the owner would like to contact me I’d appreciate it!
Frequently Asked Questions About Hampton Inn & Suites Dallas/Richardson
What are the check-in and check-out times at Hampton Inn & Suites Dallas/Richardson?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does the hotel offer free breakfast to guests?
Yes, a free hot breakfast with buffet options is available for guests.
Is there free WiFi available at Hampton Inn & Suites Dallas/Richardson?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, accessible elevators, and is mobility accessible.
Are there any fitness facilities available for guests?
Yes, the hotel features a free fitness center with cardio and strength equipment including elliptical machines and treadmills.
Is parking available at Hampton Inn & Suites Dallas/Richardson?
Yes, self-parking is available for free at the hotel.
Can guests store their baggage after check-out?
Yes, baggage storage services are available at the hotel.
What nearby attractions can guests visit around Hampton Inn & Suites Dallas/Richardson?
Guests can visit local attractions such as the Eisemann Center for Performing Arts, Sherrill Park Golf Course, and Breckenridge Park, which are all close by.
How can guests access local transportation or transit near the hotel?
Galatyn Station, a nearby landmark and accommodation with transit options, is close to the hotel and can help guests access local transportation.
Are there other hotels close to Hampton Inn & Suites Dallas/Richardson for alternative accommodations?
Yes, nearby hotels include Hampton by Hilton, Element Dallas Richardson, Residence Inn by Marriott Dallas Richardson, Sonesta ES Suites Dallas Richardson, Sonesta Select Dallas Richardson, and Courtyard by Marriott Dallas Richardson at Campbell.
What nearby services or businesses can guests find around the hotel?
Nearby services include the Point Of Power Bible Fellowship, Jerome's Gym, Silicon Valley Bank, and Quick Solutions Air Conditioning & Heating, providing diverse options for worship, fitness, banking, and HVAC needs.