Welcome to your home away from home, Staybridge Suites Plano–Frisco Legacy West. We are located at Highway 121 and Dallas North Tollway, and just 22 miles from DFW airport. Major landmarks nearby: walking distance from Granite Park Boardwalk, the Dr. Pepper Ballpark, and Arbor Hills Nature Preserve.
We are minutes from major north Dallas corporations such as: PepsiCo, Ericsson, JP Morgan, Siemens, and Capital One. The hotel is adjacent to the Stonebriar Centre Mall and Legacy West Shopping Center, and only a mile from Comerica Center and FC Dallas Toyota. Within 4 miles, you will find the Ford Center- Dallas Cowboys Training Facility, and Grandscape, a master planned shopping, dining and entertainment district.
Designed for business or leisure travelers, we offer spacious suites equipped with full kitchens. A fresh complimentary breakfast served daily, and a bolstered evening social is offered Monday thru Wednesday. Whether you’re in town for business or pleasure, staying for one night or several months Staybridge Suites Plano-Frisco Legacy West has everything you need to feel right at home.
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, unkempt common areas, and reports of bed bugs.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and unprofessional behavior.
Breakfast Quality
Guests frequently mentioned dissatisfaction with the breakfast options, citing limited variety and quality issues.
Maintenance Problems
Several reviews pointed out ongoing maintenance issues, such as broken elevators, malfunctioning fitness equipment, and general disrepair of the property.
Location and Value
The hotel is noted for its convenient location and budget-friendly pricing, but many guests felt that the overall experience did not justify the cost.
JL
J Lynn
2 days ago
5.0
The Hotel Is Beautiful and very well kept.
The front desk staff is very nice and helpful.
And after meeting the manager I understand why. Laura is very kind, sweet and welcoming. I truly enjoy my stay and will stay again.
JJ
JA JA
Nov 4, 2025
1.0
Rats everywhere !!! Don’t park on the left side of the building the trees are infested with rats they crawl all around the outside of the building by the exit doors and bushes be careful !! Don’t believe me go see for yourself room was ok needs some work tv only had like 10 channels no trash cans anywhere only saw one outside great location to bad the rats own it
KB
Kevin Bullard
Oct 17, 2025
5.0
Staff, management, everybody working here... wants you to have a great stay. Rooms are clean, comfortable and very accessible to the North Plano tollway 121 area. I will definitely be staring here again because they did such a great job for me and my family.
MG
Monami Garai
Sep 23, 2025
5.0
Stayed here in 2023 for 3 weeks! Loved it! Stay was comfortable, kitchen is helpful for long stays! Only drawback I can think of is same breakfast for 3 weeks, no change! At the end I didn’t bother to go for breakfast as it’s same! May be little variety can be better!
BM
Barry Mahan
Sep 21, 2025
5.0
Nothing bad to say about this place. Good space in the room and bathroom
Frequently Asked Questions About Staybridge Suites Plano - Legacy West Area by IHG
What are the check-in and check-out times at Staybridge Suites Plano - Legacy West Area by IHG?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the hotel offer free breakfast?
Yes, a complimentary buffet breakfast is available daily.
Are pets allowed at the Staybridge Suites Plano - Legacy West Area by IHG?
Yes, dogs are welcome and pets are allowed at the property.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking.
What fitness facilities are available at the hotel?
The hotel features a fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel have enhanced sanitation and cleaning protocols?
Yes, the hotel uses commercial-grade disinfectants, enhances cleaning in common areas and guest rooms, and has employees trained in cleaning and handwashing procedures.
Is there free Wi-Fi available at the Staybridge Suites Plano - Legacy West Area?
Yes, free Wi-Fi is available in public areas of the hotel.
Are there nearby shopping and entertainment areas close to the hotel?
Yes, the hotel is adjacent to Stonebriar Centre Mall and Legacy West Shopping Center, and near Grandscape, a major shopping, dining, and entertainment district.
What nearby landmarks or attractions can guests visit around the hotel?
Guests can visit Granite Park Boardwalk, Dr. Pepper Ballpark, and Arbor Hills Nature Preserve, all within walking distance.
Are there nearby business centers and corporate offices near Staybridge Suites Plano?
Yes, the hotel is close to major corporations such as PepsiCo, Ericsson, JP Morgan, Siemens, and Capital One, as well as nearby office centers like 5550 Granite Park Office Center.