Close to several corporate headquarters, shopping, dining, and entertainment, our new Home2 Suites by Hilton Plano Legacy West hotel is perfectly situated for your next trip. Corporate travelers will enjoy close proximity to Frito-Lay, Hewlett Packard, Toyota, and more. Catch a game at Riders Field, or shop and dine at Legacy West, just minutes away. Unwind in a spacious suite with living area, in-suite kitchen, and a 55-inch HDTV. Lounge on the sofa, or spread out on the comfortable bed. Make meals for the week in the kitchen with full-sized appliances. Start your morning with free breakfast, featuring hot and healthy options like fruit, eggs, oatmeal, waffles, and more. When you need a snack, stop by our Home2 MKT® store, open 24-hours. Multitask with laundry and a workout in our Spin2 Cycle facility, relax on the sun deck, or cool off in the saline pool. Free WiFi, moveable furniture, and pet-friendly amenities like our guests-only, on-site dog park complete your stay. Pets are welcome: fees apply.
Guests consistently praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained and spotless.
Staff Service
The staff received high marks for their friendliness and helpfulness, with many guests highlighting specific employees for their exceptional service.
Breakfast Quality
While many guests enjoyed the breakfast options, some noted that the variety could be improved, with a few expressing disappointment in the selection.
Room Comfort
Guests appreciated the spaciousness and comfort of the rooms, although some mentioned issues with noise and mattress firmness.
Location
The hotel is well-located for access to shopping and dining, though some guests found it less convenient for walking to nearby attractions.
NN
Nuggies
Jan 3, 2026
5.0
My dog and I stayed here while our heater went out. The staff loved her and she stayed nice and warm! Doggo approved!! <3
bonus: there was a lot of grass for her to do her business
TV
Terra Villers
Jan 1, 2026
1.0
This was a terrible hotel experience from start to finish. The staff was neither helpful nor friendly, which immediately set the tone for our stay. Had to wait an “ extended amount of time “ for our room
to be ready.
The AC and heat are motion-sensored, meaning they only work if you’re physically in the room. If you leave for any amount of time, the system shuts off completely. When you return, the room feels stuffy with poor airflow and awful air quality. On top of that, the room had a strong chemical smell, similar to Fabuloso, which made it even more uncomfortable.
When I requested an extra pillow, I was told I had to come down to the front desk to get it myself because they “had no help,” whatever that means. That level of service is unacceptable for a hotel.
Overall, I would not recommend staying here. You’re much better off staying next door or anywhere else.
RJ
RJ Jenkins
Dec 24, 2025
5.0
I have stayed at Home2 Suites in the past. They always accommodate my room location away from ice machines and elevators. The staff is great.
RK
Rajeev Kaushik
Dec 18, 2025
5.0
Awesome place with free breakfast and open parking.
PA
payal agarwal
Dec 11, 2025
5.0
Great hotel, loved the room, amenities and breakfast.
Frequently Asked Questions About Home2 Suites by Hilton Plano Legacy West
What types of rooms are available at Home2 Suites by Hilton Plano Legacy West?
The hotel offers 127 spacious suites, each with a living area, in-suite kitchen with full-sized appliances, and a 55-inch HDTV, ideal for extended stays.
Is breakfast included in the stay at Home2 Suites by Hilton Plano Legacy West?
Yes, a complimentary buffet breakfast with hot and healthy options including fruit, eggs, oatmeal, and waffles is provided to guests.
Are pets allowed at Home2 Suites by Hilton Plano Legacy West?
Yes, pets including cats and dogs are welcome at the hotel, with applicable fees. The hotel even has a guests-only, on-site dog park.
What accessibility features does Home2 Suites by Hilton Plano Legacy West offer?
The hotel provides accessible parking, an accessible elevator, and is mobility accessible to accommodate guests with disabilities.
Does the hotel provide free WiFi and other business services?
Yes, free WiFi is available in public areas along with a business center, 24-hour front desk, and contactless check-in/out for convenience.
What fitness and recreational facilities are available at Home2 Suites by Hilton Plano Legacy West?
Guests have free access to a fitness center equipped with elliptical machines, free weights, treadmills, and more. The hotel also features an outdoor saline pool and sun deck.
Are there any eco-friendly programs at the hotel?
Yes, the hotel follows several eco-friendly initiatives including ISO14001 and ISO50001 certifications, uses condom compostable food containers and cutlery, and implements a responsible purchasing policy.
What convenience services are available on-site?
The hotel features a 24-hour Home2 MKT® convenience store and provides self-service laundry facilities for guests' convenience.
How can guests get to the hotel or nearby attractions?
The hotel offers a local shuttle service to help guests reach nearby places. Additionally, free self-parking and electric vehicle charging stations are available on-site.
What nearby places can guests visit around Home2 Suites by Hilton Plano Legacy West?
Guests can explore the Legacy West shopping and dining area just minutes away, enjoy a game at Riders Field baseball stadium, or grab coffee and pastries at Panera Bread nearby. For convenience, 7-Eleven and Exxon gas stations are also close by.