Business Details
About
HotelHampton Inn
Find the perfect blend of chic design and modern comfort in the heart of Plano, Texas at our Hampton Inn & Suites Dallas Plano/Central hotel. Located off Central Expressway, we are within walking distance of many restaurants and popular retailers.
Location
Hampton Inn & Suites Dallas/Plano Central
3316 Central Expressway, Plano, TX
75074, United States
Hours
Reviews
4.1
623 reviews
5 stars
356
4 stars
119
3 stars
53
2 stars
25
1 star
70
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many guests praised the friendliness and helpfulness of staff members like Rudy and Dawn, there were also complaints about rude behavior from certain front desk staff, particularly Rudy.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, although some guests reported issues such as unpleasant odors and maintenance problems.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking and poorly prepared.
Room Issues
Several guests reported maintenance issues in their rooms, including broken fixtures and noise disturbances, which negatively impacted their stay.
Location and Amenities
The hotel is conveniently located near shopping and restaurants, but some guests expressed concerns about safety and accessibility.
- JCJacky Christian3 days ago5.0Great experience! Nice and clean room. They even accommodate my request for an early check in. Breakfast was good as well. Thank you!
- NGNicholas GomezDec 10, 20251.0The worst Hilton I’ve stayed at by far due to the fact that the front desk manager is extremely rude. He wound not allow an hour later checkout, wound get huffy when I had asked for my complimentary waters & basically stood at the front desk leaning over the counter in his phone. The rooms I say were clean for sure so can’t complain about that.
- CFchris fineDec 3, 20251.0Had a maintenance man follow me to my girl over a luggage cartliterally stalked me and followed me to my room at an ajacent hotel Emily doing
- BHBecky HiltonDec 3, 20251.0Don’t stay here the front desk clerk Rudy is a jerk and on a power trip he’s not good with customers the gm isn’t good either because she defends his unethical and unprofessional behavior. Water in shower doesn’t get hot and me and my friend’s got sick from the free breakfast
- CIcharlene inmanNov 24, 20255.0This was our first time here, but we'd happily return. The staff was curious, and attentive. It was fully booked the nights before we arrived and after our arrival. It's walking distance to shopping and restaurants, though the "alley" behind it is quite busy with cars using that area as a pass-thru to get to the road running parallel (Parker)and bypassing the Central freeway. Our first room's bath had a pronounced sewer smell. The front desk moved us and we were super thankful that we arrived on a night in which that was a possibility!
Frequently Asked Questions About Hampton Inn & Suites Dallas/Plano Central
What are the check-in and check-out times at Hampton Inn & Suites Dallas/Plano Central?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is there free Wi-Fi available at Hampton Inn & Suites Dallas/Plano Central?
Yes, free Wi-Fi is available in public areas.
Does the hotel allow pets?
Yes, both cats and dogs are allowed; pets are welcome at the hotel.
Are there fitness facilities available at the hotel?
Yes, a fitness center with equipment including elliptical machines, free weights, treadmills, and weight machines is available for free.
Is breakfast provided at Hampton Inn & Suites Dallas/Plano Central?
Yes, buffet breakfast is available for free to guests.
Does the hotel provide accessible facilities for guests with mobility needs?
Yes, the hotel offers accessible parking, an elevator, and is mobility accessible throughout.
What parking options are available for guests?
Self-parking is available for free at the hotel.
What nearby dining options are available around the hotel?
Nearby restaurants include Twin Peaks (American and regular restaurant with a bar), Fajita Ranch (Mexican and Tex-Mex restaurant), Joe's Crab Shack (seafood restaurant), Saltgrass Steak House (steakhouse), and Carrabba’s Italian Grill (Italian restaurant and bar and grill). Guests can enjoy diverse cuisine options within walking distance.
Are there any nearby shopping options for guests staying at the hotel?
Yes, guests have access to stores like K & G Fashion Superstore (men’s clothing and formal wear), Ross Dress for Less (women’s clothing and department store), Staples (business and office supplies), and American Backyard (furniture store).
What local services related to pets are available near the hotel?
Near the hotel, guests can find pet services such as Banfield Pet Hospital (veterinarian and diagnostic services), PetSmart (pet store and services), and East Plano PetsHotel (pet care retail). This makes it convenient for guests traveling with pets to access pet care and supplies nearby.