Hampton Inn & Suites Houston/Pasadena

4.4
599 reviews

About

HotelHampton Inn
where nature, culture and science meet… welcome to the Hampton Inn & Suites – Houston/Pasadena, TX. At the Hampton Inn & Suites Houston/Pasadena hotel, you'll be mere moments from all that Houston and the surrounding area has to offer. Endless options for dining, shopping, entertainment and amazing attractions are right at your fingertips. During your stay at our Pasadena, TX hotel near Houston, you can step back in history at Battleship Texas or the San Jacinto Monument and Battleground, commemorating the site where Sam Houston triumphed in the Texas Revolution. Blast off on an adventure at NASA’s Johnson Space Center, where you can learn the history of space travel, get a behind-the-scenes journey look at the Historic Mission Control Center and maybe even see astronauts training for upcoming missions! No matter where you want to be, our Houston hotel in Pasadena, TX is conveniently located within miles of the Houston Hobby Airport, Ellington Field, NASA Space Center, Port of Houston Ship Channel, Downtown Houston, Texas Medical Center, Cruise Line Terminal, and Galveston Island. Enjoy all the wonders of nature, culture and science that the area has to offer at the Hampton Inn & Suites Houston/Pasadena, Texas hotel.

Location

Hampton Inn & Suites Houston/Pasadena
4741 East Sam Houston Parkway South, Pasadena, TX
77505, United States

Hours

Reviews

4.4
599 reviews
5 stars
367
4 stars
147
3 stars
47
2 stars
16
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted the friendly and helpful nature of the staff, contributing positively to the overall experience.

Room Amenities

Numerous guests expressed disappointment over the lack of refrigerators and microwaves in rooms, which they expected as standard amenities.

Cleanliness

Most customers noted that the rooms were clean and well-maintained, although some mentioned issues with inconsistent housekeeping.

Noise Issues

Several guests reported disturbances from loud parties and thin walls, impacting their ability to sleep.

Breakfast Quality

Feedback on breakfast was mixed, with some praising the variety while others criticized the lack of essential items and overall quality.
  • SL
    steven lasseigne
    1 day ago
    1.0
    Rooms are clean enough but they lack standard amenities like a mini fridge...which is weird because they literally have a cabinet for it. It seems they just cheaped out whenever they furnished this place. Being that there are a plethora of other options in the immediate area, I'd recommend staying somewhere else. I often travel to Pasadena for a week at a time and being without something as basic as a refrigerator for that long is very inconvenient. I definitely will not be back.
  • DA
    Don Aylesworth
    Dec 7, 2025
    5.0
    People at the front desk are so friendly and helpful
  • CK
    Chris Keller
    Dec 2, 2025
    1.0
    I stayed here recently for a week. When I arrived, I asked for 10-15 hangers and was told they only had 5. I asked for daily housekeeping which didn't happen. Housekeepers left a cleaning rag in my room on one day. I tried the faster internet over multiple days on multiple devices and saw no improvements. I asked for a refund of the faster internet and was told it was taken care of, but still charged on my folio. HVAC is loud when it turns on. 1 Elevator doesn't work and the white font on the working one or the hallway elevator buttons, looks like a bad White-Out job. I spoke to an assistant manager upon check-out asking for a manager to call me which never happened. Poor service here and better options in the area. Not a great HHonors experience at all. This was very disappointing.
  • RD
    Ron Dykhuizen
    Oct 23, 2025
    3.0
    Pool is cold and hot tub cold and broken not working. Rooms are clean. No microwave or fridge in rooms.
  • RT
    Ryan Thomas
    Oct 9, 2025
    3.0
    Came into Houston for professional career training. This is the hotel the company had used for me before. Last time I was able to get a suite but was unable to this time due to last minute travel arraignments. I went out to eat for dinner and brought leftovers back to my room for dinner the following day. Unbelievably a double queen room has no mini fridge or microwave. This may not be a deal breaker for some, but when your trapped at the hotel for a few days it does make a difference! Especially if you're a budget minded traveler. There's better options in town that don't cut corners so they can force you into a higher priced room!

Frequently Asked Questions About Hampton Inn & Suites Houston/Pasadena

What are the check-in and check-out times at Hampton Inn & Suites Houston/Pasadena?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Does Hampton Inn & Suites Houston/Pasadena offer free breakfast?

Yes, buffet breakfast is available for free.