Best Western Plus Pasadena Inn & Suites

4.1
293 reviews

About

Hotel
At the Best Western Plus Pasadena Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Pasadena Inn & Suites will stand out among other hotels in Pasadena,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Pasadena Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Pasadena Inn & Suites
122 Richey St, Pasadena, TX
77506, United States

Hours

Reviews

4.1
293 reviews
5 stars
181
4 stars
50
3 stars
13
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the hotel and rooms, noting that they were well-maintained and fresh.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and helpful, others received criticism for rudeness and poor service.

Breakfast Quality

The breakfast offerings received varied reviews, with some guests enjoying the variety while others found it lacking in quality and availability.

Room Issues

Several guests reported issues with room conditions, including poor lighting, maintenance problems, and unpleasant odors.

Location

The hotel is conveniently located near key areas, which was appreciated by many guests.
  • DM
    Daniel Mejia
    3 days ago
    1.0
    Mid hotel, white girl that speaks Spanish too has terrible customer service 😹 breakfast is so trash and only one drink option, my bed has a big stain on it and I called to switch rooms
  • SW
    Susan Willett
    Oct 27, 2025
    5.0
    Great location -we attended the Air Show at Ellington Airport! Convenient and a great property! Nice pool, free breakfast-easy check in and check out. Staff who understand the value of good customer service! Highly recommend!
  • AS
    Alvaro Serrano Show
    Oct 25, 2025
    5.0
    Very clean and great service, the breakfast area clean and variates options to enjoy, but the rooms needs more lighting and in bathroom also , to dark !!!!
  • SM
    Shine Avy Murk
    Oct 21, 2025
    4.0
    Excelente servicio pero seria bueno tener la habitación a un clima agradable y fresco antes de su venta.
  • MH
    Marvin Harris
    Oct 20, 2025
    5.0
    Nice place to stay. Clean and handy to work environment. Very quiet and comfortable. Maria in the breakfast area was superb. Kept everything clean and replenished. Very good looking and tasting.

Frequently Asked Questions About Best Western Plus Pasadena Inn & Suites

What are the free internet access options at Best Western Plus Pasadena Inn & Suites?

All guest rooms include free internet access for your convenience.

Where is Best Western Plus Pasadena Inn & Suites located?

The hotel is located at 122 Richey St, Pasadena, TX 77506, US.