Hampton Inn & Suites Palestine

4.4
566 reviews

About

Hotel
Palestine is a charming Texas city, with the feel of the deep south. The city offers a variety of restaurants, restored Victorian homes, yards and parks filled with magnolia and dogwood trees, Texas State Railroad, museums and numerous attractions. The Hampton Inn and Suites Palestine is located on Business Loop 256, close to shopping and numerous restaurants. In addition, downtown buildings display architecture from the early 1800s and are filled with specialty shops, antique stores and unique merchandise. Old Town adds to the mix with relaxed atmosphere and fun-filled shopping. As the soft breezes whisper through the tall pines and dogwoods, you may hear the whistle of a distant train. Often called the Iron Horse, but better known as the Texas State Railroad, the train makes weekend excursions through the splendor of the countryside and a step back in time as visitors are transported to a time when the steam engine was the ruler of transportation. In the heart of the city is the world famous Eilenberger's Bakery, offering for 100 years, old world recipe cakes, cookies and pastries. Or if festivals are your forte, then check out the Fall Fest/Oktoberfest (formerly Hot Pepper Fest) or Dogwood Trails Festivals, or any one of the numerous events occurring throughout the year.

Location

Hampton Inn & Suites Palestine
2700 South Loop 256, Palestine, TX
75801, United States

Hours

Reviews

4.4
566 reviews
5 stars
387
4 stars
115
3 stars
21
2 stars
17
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Staff received mixed reviews; some were praised for being friendly and helpful, while others were criticized for poor customer service and indifference.

Renovations

Ongoing renovations were a common theme, causing disruptions and disappointment among guests due to closed amenities and construction noise.

Cleanliness

While some guests found rooms clean and well-maintained, others reported issues with dirty floors and outdated facilities.

Breakfast Quality

Breakfast offerings were frequently criticized for poor quality and limited selection, with many guests expressing dissatisfaction.

Room Comfort

Guests had mixed experiences regarding room comfort, with some enjoying spacious and comfortable accommodations, while others reported uncomfortable beds and outdated decor.
  • JP
    jennifer prout
    1 day ago
    5.0
    If I could give the service more than 5 stars I would! Everyone was so genuinely kind and efficient.... willing to do whatever they could to make our stay comfortable. The AGM Kay was one of the kindest, most guest focused person I've ever had the pleasure of meeting. We were there for almost a week and I saw her extend hospitality to absolutely everyone she encountered. Staff or guest, she did not differ in how she interacted. I would highly recommend this property. Great stay - Amazing Staff!
  • BM
    Bob Munzer
    Nov 1, 2025
    5.0
    Nice place. Will be staying here again.
  • RV
    roberto vargas
    Oct 24, 2025
    5.0
    Nice service and good breakfast
  • SS
    Sal Simpkins
    Oct 21, 2025
    3.0
    Under construction no parking no laundry and the pool closed
  • TM
    The Marine
    Oct 2, 2025
    5.0
    We have a special Family event coming up and Kay not only hooked us up with rates and arrangements on short notice, she was exceptionally kind and courteous. Thanx Hampton Inn & Suites! Your people go above and beyond!

Frequently Asked Questions About Hampton Inn & Suites Palestine

What are the check-in and check-out times at Hampton Inn & Suites Palestine?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is free breakfast available at Hampton Inn & Suites Palestine?

Yes, a complimentary buffet breakfast is available for guests.