Business Details
About
Hotel
Our NEW Tru is just from across from Texas Motor Speedway, Tanger Outlets and Buc-ee’s. Dining in downtown Roanoke, The Unique Dining Capital of Texas, is just 10 minutes away. We’re 5 miles from Fort Worth Alliance Airport as well as many business parks, logistics and distribution centers. Located in Northlake we are 1 mile from North Fort Worth, and minutes from the cities of Keller, Haslet, Southlake, Westlake, and Trophy Club.
Location
Tru by Hilton Northlake Fort Worth
13451 Raceway Dr., Northlake, TX
76262, United States
Hours
Reviews
4.7
839 reviews
5 stars
695
4 stars
89
3 stars
31
2 stars6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, welcoming, and attentive, with special mentions of Margarita, Valerie, and Joy.
Cleanliness
Many reviews highlighted the cleanliness of the hotel and rooms, although there were a few isolated complaints about specific issues.
Breakfast Quality
The breakfast received high marks for variety and quality, with Margarita being frequently recognized for her exceptional service in the dining area.
Customer Service
Overall customer service was noted as exceptional, with staff going above and beyond to ensure guest satisfaction.
Room Comfort
While most guests found the rooms comfortable and well-equipped, a few mentioned issues with room size and amenities.
- BDBrittany Smith Dominguez2 days ago5.0We travel often for my son’s basketball, so we’ve stayed in plenty of hotels — and this one truly stood out for its exceptional service. Every staff member we encountered was friendly, welcoming, and eager to help with anything we needed, whether it was refilling the pancake mix at breakfast or bringing extra towels to our room. We were always greeted with a smile. A special thank-you to Joy, Valerie, Venice, and Margarita for going above and beyond during our stay. Their kindness made a real difference. If we’re in the area again, we will absolutely choose this hotel. Thank you for a wonderful experience!
- CPconnor ponsNov 16, 20255.0My wife and I spent our honeymoon here and we couldn't have had a better experience. The staff were always ready to help with a smile. We would highly recommend in your visiting the dallas/fort Worth area
- EBEric BergNov 13, 20255.0Had a last minute switch of plans, checked in late. Staff who helped me out were so pleasant: Joy with check in, Venus, and Margarita in the morning. (Names are from memory so may be similar) So hospitable, so pleasant. Thank you!
- BBBill BlaneNov 11, 20255.0Awesome in every way. Staff was personable and professional. Room is clean and quiet. Amenities are convenient and great to have.
- JWJon WahlmannOct 26, 20255.0What makes Tru a TRUly great experience are the people! To a person, they were very attentive and ensured that all aspects of my stay were amazing. They were very accommodating when it came to the basics of amenities in the room and breakfast/snack items. When the coffee ran out, I mentioned it. They made it a point of coming over to me to let me know it had been refreshed. Perfect location for my needs with enough decent restaurant options within either walking or a short driving distance. It is TRU when I say that this will be my go to hotel in the area going forward!
Frequently Asked Questions About Tru by Hilton Northlake Fort Worth
What are the check-in and check-out times at Tru by Hilton Northlake Fort Worth?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast included during the stay at Tru by Hilton Northlake Fort Worth?
Yes, breakfast is available for free and served as a buffet breakfast.
Does Tru by Hilton Northlake Fort Worth offer pet accommodations?
Yes, both cats and dogs are allowed at the hotel.
Are there facilities for guests with mobility needs at Tru by Hilton Northlake Fort Worth?
Yes, the hotel offers accessibility features like accessible parking, accessible elevators, and is mobility accessible.
Is Wi-Fi available at Tru by Hilton Northlake Fort Worth?
Yes, Wi-Fi is available in public areas, including public internet terminals.
What recreational amenities are available at Tru by Hilton Northlake Fort Worth?
The hotel has a free fitness center and a game room available for guests.
What parking options are available at Tru by Hilton Northlake Fort Worth?
Self-parking is available for guests at the hotel.
What nearby attractions can guests visit around Tru by Hilton Northlake Fort Worth?
Guests can visit Texas Motor Speedway located just across from the hotel, or shop at Tanger Outlets nearby. Dining options are available 10 minutes away in downtown Roanoke, known as The Unique Dining Capital of Texas.
Are there convenient options for guests to refuel their vehicles or find snacks near the hotel?
Yes, nearby you will find QuikTrip and Shell gas stations that also have convenience stores for snacks and essentials.
What dining options are available near Tru by Hilton Northlake Fort Worth?
Nearby dining includes Papa Johns Pizza, Popeyes Louisiana Kitchen, Long John Silver's, Taco Casa, A&W Restaurant, Twin Peaks, and Sonic Drive-In, offering a variety of fast food, American, and restaurant choices.