Business Details
About
Extended Stay HotelHomewood Suites
Situated in the heart of the Texas Hill Country, you’ll find the Homewood Suites by Hilton New Braunfels hotel. This new, extended stay hotel provides all the amenities you want and the service you deserve, as your home away from home. Spacious suites, free hot breakfast, and complimentary evening social Monday - Thursday are just some of the perks offered for a comfortable stay.
Our hotel puts you close to all the exciting activities offered in New Braunfels including Schlitterbahn, Canyon Lake, Natural Bridge Caverns and the Guadalupe and Comal Rivers. After a fun-filled day, relax with our complimentary evening social* offered Monday through Thursday. Sleep soundly in your spacious one or two bedroom suite and wake up to our free hot breakfast served seven days a week. Each suite features a full kitchen, sofa bed and separate living and sleeping areas. Keep up with your workout routine in our fitness center. Unwind by the outdoor pool under the cabana or beneath the warm Texas sun.
*Local and state laws apply.
Location
Homewood Suites by Hilton New Braunfels
620 Oxford Drive, New Braunfels, TX
78130, United States
Hours
Reviews
4.3
781 reviews
5 stars
507
4 stars
148
3 stars
50
2 stars
32
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and attentive throughout their stay.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including unclean rooms, bathrooms, and common areas.
Room Maintenance
Guests reported various maintenance issues, such as broken elevators, malfunctioning appliances, and strange odors in rooms.
Breakfast Quality
Feedback on breakfast was mixed, with some enjoying the variety while others found it lacking in options and quality.
Customer Service Concerns
Multiple reviews mentioned poor customer service experiences, particularly regarding responsiveness to complaints and issues.
- CZConeomie (Zuni)3 days ago4.0I went here for with the family and the service was amazing, there was a little issues here and there on other rooms which the family were on, but our room had no issues. The rooms are very clean and has very premium feeling, so I really like it so far!
- MLMichael L6 days ago5.0Spacious and clean room that is perfect for some rest after a long trip.
- GRG ReillyJan 1, 20262.0Everything was great other than the bedbugs in room 421. Breakfast was great, service was great, staff was polite but the bedbugs ate me up and I didn’t notice the bloodstained sheet until I made my bed on the final day
- DFDan-In FloridaDec 28, 20254.0Mostly Good. They were going to put us next to the pool & basketball court on ground floor, had them move us to 4th floor. Bar next bldg with rooftop bar area a little noisy late. They have a laundry area for guests but no soap to buy Breakfast was okay but we bought our own French Vanilla since they only had reg creamers. Room was spacious and had a ceiling fan which we liked. Unfortunately No Safe in room.
- DNDavid NolenDec 22, 20255.0Very nice place to stay very homey will stay again and recommend to others.
Frequently Asked Questions About Homewood Suites by Hilton New Braunfels
What types of parking are available at Homewood Suites by Hilton New Braunfels?
The hotel offers free self-parking with accessible parking spaces available.
Does Homewood Suites by Hilton New Braunfels welcome pets?
Yes, both cats and dogs are allowed at the hotel, making it pet-friendly.
What are the check-in and check-out times at Homewood Suites by Hilton New Braunfels?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is complimentary breakfast provided at the hotel?
Yes, free breakfast is available for all guests every day.
Does the hotel have a fitness center and pool available to guests?
Yes, there is a free fitness center and an outdoor pool for guests to enjoy.
Are there amenities for business travelers at Homewood Suites by Hilton New Braunfels?
Yes, the hotel features a business center and a meeting room to support business needs.
Is Wi-Fi available at the hotel and is it complimentary?
Wi-Fi is available for free in public areas, including a public internet terminal.
What is the availability of elevators and accessibility features?
The hotel has an elevator and is mobility accessible, with features including accessible parking and an accessible elevator.
What nearby dining options can guests explore around Homewood Suites by Hilton New Braunfels?
Guests can enjoy nearby restaurants and bars such as Freddy C's Bar & Patio, Terrace Social Haus, Terrace Rooftop Bar & Kitchen, Roost, Guadalajara Bar & Grill, Schwein Dining, Las Fontanas Creekside, and Sizzle Kitchen Seafood & Asian Fusion.
What recreational and wellness facilities are nearby for guests at Homewood Suites by Hilton New Braunfels?
Nearby wellness and fitness options include HOTWORX yoga studio, Gypsy Waltz Hot Yoga Studio, and Nbtxcryo health spa, as well as Comal Card Haus sports club.
Are there any notable nearby landmarks or shopping centers guests might visit?
Guests can visit Freiheit Village shopping center, The Mercer historical landmark, and attend events at The Venue concert hall near the hotel.