Business Details
About
HotelHampton Inn
Encounter a unique mix of Texas hospitality and a hearty German heritage in New Braunfels, a haven of recreational pleasures and a great connecting point between San Antonio and Austin. The Hampton Inn & Suites Hotel in New Braunfels is located off i-35 Exit 189, only a few miles from attractions and the historical district.
Indulge in the natural offerings of the area with some river rafting on the Guadalupe River or the Comal River..Take a stroll through Ratema Park...or pay a visit to the Natural Bridge Caverns, the largest in Texas-it is all within minutes of our hotel in New Braunfels. Delve into history in the Guene Historic District as you browse the charming shops and cafes...Take a tour of the Hummel Museum....Or head into San Antonio to see the Alamo. Our hotel in New Braunfels also puts you within reach of numerous attractions like the Schlitterbahn Water Park, SeaWorld in San Antonio and Six Flags Fiesta Texas. Take a break with some shopping at the Factory Stores in San Marcos or the next-door New Braunfels Factory Outlet Stores. Get more tips on all the area's attractions from the team at our New Braunfels hotel. The hotel is 30 miles from the San Antonio Airport, free wired and wireless high-speed internet access. The property has a an outdoor pool and hot tub, suites available, a fitness center, meeting rooms, and public area HSIA Wireless available.
Location
Hampton Inn & Suites New Braunfels
575 Hwy 46 South, New Braunfels, TX
78130, United States
Hours
Reviews
4.1
572 reviews
5 stars
288
4 stars
171
3 stars
49
2 stars
25
1 star
39
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of rooms and common areas, with reports of dirty bathrooms, unclean bedding, and overall neglect in maintenance.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were also complaints about poor customer service and lack of responsiveness to issues.
Breakfast Quality
Several customers found the breakfast offerings to be average or below expectations, with some suggesting improvements were needed.
Property Condition
Guests noted that the hotel is showing signs of age and in need of renovations, with issues such as peeling wallpaper, outdated decor, and malfunctioning amenities.
Location Accessibility
The entrance to the hotel was frequently described as confusing and difficult to access, particularly during peak traffic times.
- DFDanny ForemanDec 19, 20255.0We had a nice stay here. Breakfast was good.
- MSMark SmithNov 20, 20255.0We had read mixed reviews so were pleasantly surprised! This Hampton Inn is great. Our room and all the public spaces were all renovated and in great shape. In particular our room was perfect - modernized and clean. The employees were friendly and we are looking forward to the next visit!
- JLJames LaurentNov 14, 20255.0Very nice front of house
- POPaulo OliveiraNov 14, 20255.0Same usual Hamptonality experience.
- LXLeslie XNov 13, 20255.0I was impressed, extra large room ,very clean, good breakfast
Frequently Asked Questions About Hampton Inn & Suites New Braunfels
What are the check-in and check-out times at Hampton Inn & Suites New Braunfels?
Check-in time is at 3:00 PM and check-out is at 12:00 PM.
Does Hampton Inn & Suites New Braunfels offer free breakfast?
Yes, the hotel provides a free buffet breakfast for guests.
Is Hampton Inn & Suites New Braunfels pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
What fitness and wellness facilities are available at the hotel?
The hotel has a free fitness center with equipment including elliptical machines and treadmills, as well as a hot tub.
Does the hotel provide accessibility features?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Is wireless internet available at Hampton Inn & Suites New Braunfels?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
What parking options are available at the hotel?
Free self-parking is available for guests of the hotel.
Are there any nearby attractions worth visiting when staying at Hampton Inn & Suites New Braunfels?
Nearby attractions include the Natural Bridge Caverns, Ratema Park, and the Guadalupe and Comal Rivers for recreational activities.
What local places can guests visit to enjoy coffee or snacks near Hampton Inn & Suites New Braunfels?
Guests can visit nearby coffee shops like Dutch Bros Coffee, On the Grind Coffee, and Dunkin Donuts for coffee and snacks.
Are there nearby facilities for meetings or events close to Hampton Inn & Suites New Braunfels?
The hotel itself has a meeting room available, and nearby community center Proezas Centro Comunitario may also provide event spaces.