Business Details
About
HotelHilton
Daily Mandatory Charge includes: Texas Recovery Fee
Only minutes from Midland International Airport and downtown Midland, the Hilton Garden Inn Midland hotel is located just off Loop 250, offering easy access to a number of local attractions, leisure options and international corporations, such as Chevron, EOG Resources and the Midland Park Mall.
All of the cozy guest rooms at this Midland hotel offer complimentary WiFi access and a 37-inch flat-screen TV. Play your favorite music on the MP3 Alarm Clock Radio, sleep deep on a comfortable bed with hypoallergenic pillows, or work in comfort at the spacious desk with Herman Miller Mirra ergonomic chair. Prepare a snack from the 24-hour Pavilion Pantry convenience mart using your in-room microwave and refrigerator or relax and order from our evening room service menu.
Host a meeting or event in Midland, TX with up to 4,500 sq. ft. of flexible function space and enjoy complimentary use of the 24-hour business center, offering a host of business services and amenities. Start the day with a delicious cooked-to-order breakfast, work out in the complimentary 24-hour fitness center or enjoy a refreshing swim in the outdoor pool. Sample the gastronomic delights of this friendly city at our restaurant, The Garden Grille & Bar®, before unwinding with a cold beer or glass of wine in our relaxed Pavilion Lounge and pool bar.
Location
Hours
Reviews
4.2
765 reviews
5 stars
411
4 stars
200
3 stars
66
2 stars
35
1 star
53
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many reviews highlighted that the rooms are outdated, with issues such as low water pressure, broken amenities, and uncomfortable beds.
Customer Service
While some guests praised the friendly staff, others reported poor service experiences, particularly at the front desk and during check-out.
Cleanliness
There were mixed reviews regarding cleanliness, with some guests noting clean rooms while others reported issues like bugs and unclean common areas.
Facilities
Numerous complaints were made about broken elevators, lack of hot water, and the restaurant being closed or having limited menu options.
Value for Money
Guests felt that the hotel was overpriced for the quality and service provided, with many suggesting better alternatives nearby.
- DDDave Dorey5 days ago5.0We tend to shy away from hotels as we prefer more peace and quiet. Our last hotel stay was a disaster with door slamming later in the evening leaving us unrested the next day. What a breath of fresh air this Hilton Garden Inn was! Friendly staff, nice large, comfortable room, and oh yes, very quiet. The breakfast was even much better than usual. We will stay here again on our next visit to Midland.
- MMMarley Beth MoonchildJan 1, 20261.0Food is awful and somebody really needs to get a manager who's aware of how to be a manager of a hotel because it was a disaster. The service was just as bad. The staff was very rude and lazy. I wouldn't even use one of the words they offer to describe the place. Why is this even allowed to be open. The health code violations I saw in the hour I was eating is crazy. Hilton should be embarrassed to put their name to this service and staff. If the manager can't manage the hotel properly it's doomed. I give it a year before they sell out to a better company. Can anyone say Marriot now that's a name you associate with quality and luxury not this decorated motel 6 we got instead. Not to mention the rooms were so dirty the TV didn't work at all, wouldn't even come on. I had a hair in my food from the breakfast 🤮🤮🤮🤢🤢 and oh how can I forget the fact I didn't have ANY HOT WATER THE ENTIRE TWO WEEKS. I HOPE NOBODY IN A WHEELCHAIR IS GIVEN A SECOND FLOOR ROOM BECAUSE THE ELEVATORS NEVER WORK and the lady up front Ashley was extremely rude to me and my handicapped partner. I will be contacting corporate over the remarks she inappropriately made about my partners physical difference than herself. Totally unacceptable. Next time at least be sure we can't still hear you! We will never stay here again and are filing a formal complaint of discrimination against this place due to the remarks that Ashley had the nerve to say about my partner shame on you making someone feel worse about something they can't control. It's obvious the staff was raised in the area!
- TSTiffany SmithDec 31, 20251.0All the staff was so unpleasant and rude. The room was dirty and the food was not worth the money it costs. I would rather have just stayed in one with a free decent breakfast. The fruit was old. I thought the Hilton name was supposed to represent a certain standard of quality?
- CMCarlos MelgarejoDec 15, 20255.0Es increible
- KHKyle HDec 13, 20252.0Hiltons can range in quality, we all know that. There is a minimum level we expect when staying at an establishment branding the Hilton name. Even the janky spots are expected to be clean and have decent beds. Midland is known for its overpriced, understaffed, and ran down hotels. As a lifetime diamond member, I have seen my fair share of sub par locations. This particular hotel might just take the first prize in “Hilton’s worst experience” competition. To begin, the employees are nice and helpful, this isn’t their fault. It is clearly a lack of oversight from Hilton upper management, and the local owners. $40 newspaper stuffed mattresses, showers that have been leaking for so long the tile is literally buckled and missing, TVs smaller than most people’s travel laptop monitors. These are all things you’ll find at this particular location. I am a stickler for things touching hotel floors at any location. However, at this particular location I’ll likely have to burn the garments that accidentally fell to the ground. Not because housekeeping doesn’t clean, let’s be clear about that. It’s because management has allowed years and years of abuse to be thrown at the carpets without attention. The uneven, groaning floor every time you take a step makes you believe you’re in a 100+ year old building. The cheap furniture disguised as quality bends and creaks every time you adjust sleeping positions (which is constant because the newspaper filled spring mattress makes it impossible to get rest). Thermostats light up, but don’t work. Bypassing to thermostats on the units themselves come with varying degrees of efficiency including just constant heat. If you love sleeping hot, on a cheap mattress that’s seen more action than Trumps twitter account, you’re in luck! Long story short, save your money and stay at the Marriott. Hell stay in your truck in the SAMS parking lot. The Hilton brand in midland is dead.
Frequently Asked Questions About Hilton Garden Inn Midland
What time is check-in and check-out at Hilton Garden Inn Midland?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Midland offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available in public areas and guest rooms.
Is Hilton Garden Inn Midland accessible for guests with mobility needs?
Yes, the hotel features accessible parking, elevators, and an accessible pool.
Are pets allowed at Hilton Garden Inn Midland?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available on-site at Hilton Garden Inn Midland?
The hotel features two restaurants including The Garden Grille & Bar®, offering cooked-to-order breakfast and evening room service. There is also a bar and a 24-hour Pavilion Pantry convenience mart.
Does Hilton Garden Inn Midland have a fitness center and pool?
Yes, there is a complimentary 24-hour fitness center with equipment such as treadmills, elliptical machines, and free weights, plus one outdoor pool.
Is there self-parking available at Hilton Garden Inn Midland?
Yes, self-parking is available for guests.
Are there meeting and event spaces available at Hilton Garden Inn Midland?
Yes, the hotel offers up to 4,500 sq. ft. of flexible meeting and event space with 6 meeting rooms and a 24-hour business center.
What nearby dining spots can guests visit around Hilton Garden Inn Midland?
Guests can enjoy nearby dining at Domino's Pizza for casual meals, Volcano for sushi and Asian cuisine, Wokcano restaurant, and Raising Cane's Chicken Fingers for fast food options.
What local attractions or services are near Hilton Garden Inn Midland that guests might find useful?
Nearby you can find Basin Body Contouring & Wellness spa, Venetian Nails Day Spa, The Grind Cafe for coffee and desserts, and Woof Gang Bakery Midland for pet grooming and supplies.