Homewood Suites by Hilton McAllen

4.4
444 reviews
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Business Details

3801 Expressway 83, McAllen, TX
78503, United States
(956) 630-0500
https://www.hilton.com/en/hotels/mfewrhw-homewood-suites-mcallen/

About

Extended Stay Hotel
Located in the newest development of McAllen, Texas. Nearby major corporations include McAllen industrial, commercial and residential areas. The Homewood Suites by Hilton McAllen is either within walking distance or a short drive from a variety of restaurants, just minutes away from local shopping and La Plaza Mall. US and Reynosa, Mexico International Border are approximately 10 miles away from the hotel. The New McAllen Convention Center is adjacent to the Homewood Suites by Hilton McAllen. The property features 114 studio or one and two bedroom suites (separate living and sleeping areas). All suites have a fully-equipped kitchen, full-size refrigerator, microwave oven, coffee maker, two phones with data ports and wireless High Speed Internet Access. Iron and ironing board and hair dryer are standard in all our suites. The hotel has a Business Center that is complimentary to guests and accessible 24 hours a day. Enjoy our daily complimentary Suite Start hot breakfast, a Welcome Home Reception Monday through Thursday evenings, complimentary local calls, on-site laundry facilities, and complimentary grocery shopping services, as well as snacks and sundries available in our 24 hour Suite Shop.

Location

Homewood Suites by Hilton McAllen
3801 Expressway 83, McAllen, TX
78503, United States

Hours

Reviews

4.4
444 reviews
5 stars
282
4 stars
95
3 stars
37
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple customers reported cleanliness problems in rooms, including dirty bathrooms, unwashed towels, and hair on floors.

Staff Performance

The staff received high praise for being friendly, attentive, and accommodating, with many guests highlighting exceptional service.

Amenities and Facilities

Guests appreciated the hotel amenities, including the gym, pool, and outdoor BBQ area, but noted some facilities were outdated.

Food Quality

While some guests enjoyed the complimentary breakfast and dinner, others criticized the food quality and lack of variety, especially for vegetarians.

Location

The hotel is well-located with easy access to restaurants and shops, which guests found convenient.
  • DT
    Donna Tarlton
    Nov 18, 2025
    5.0
    Great place to stay with great amenities. My room could use a re fresh because of older furniture, carpet, sink, etc., but it was still very pleasant with absolutely no bad/weird smells and very clean. Very comfortable bed and quiet. Great Hilton amenities such as digital key and TV that I can log into Netflix in addition to all of the good TV channels Offers a shuttle service. I got a free ride to the airport the day of departure.
  • SA
    Sandra Ayala
    Oct 24, 2025
    1.0
    Sábanas sucias y la colchón con la que te tapas al sacarla del clóset tenía un chicle asco de hotel fui a decirles a la recepción a lo cual según iba a comentar con su gerente el hotel no está nada barato como para pasar la noche mal
  • KX
    Kevin X
    Oct 23, 2025
    2.0
    The layout of the facilities are great! This is a very relaxing place to stay with an open lobby to a seating area and a dining area. The patio is the best feature here, equipped with a fireplace, BBQ grills, a beautiful landscaping, a pool, beach chairs, a nice breeze, quiet enough to nap there, and a half court basketball hoop. The staff here are 10/10 friendly and attentive. This place offers free breakfast and dinner Monday through Friday, cooked and served by the friendliest staff you could ever meet. Dinner includes complementary beer and wine. Unbeatable. I have just one thing to say that this place needs work on ASAP. The cleanliness of the rooms are lacking. I unfortunately found hairs in the bathroom floor and shower floor & drain when I first entered my King suite. One of my towels smelled like someone else’s cologne, like it either wasn’t washed right or someone else had used it already. The floor under the table in the kitchenette was greasy. The cabinets were dirty. This is why I rated this place 2 out of 5. Cleanliness should be a top priority.
  • EV
    enid velarde
    Oct 17, 2025
    1.0
    I went there to see if this would be a good hotel for my relatives that are coming down. They have " No Security!!!" We are living close to the Border. Vehicles get stolen in this area. No protection for your customers and your employees? I would not stay until they get security.
  • LC
    Lindsey Cadden
    Oct 15, 2025
    1.0
    If I could leave a zero I would. Old and junky, hairs in shower staff didn’t care to fix. Bed not comfortable pillows disgusting and basically flat. Just don’t stay here
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Frequently Asked Questions About Homewood Suites by Hilton McAllen

What types of suites are available at Homewood Suites by Hilton McAllen?

The hotel offers 114 studio, one-bedroom, and two-bedroom suites with separate living and sleeping areas, each featuring a fully-equipped kitchen and amenities like a full-size refrigerator, microwave, and coffee maker.

Is breakfast included with a stay at Homewood Suites by Hilton McAllen?

Yes, a daily complimentary Suite Start hot breakfast is available for guests.