Home2 Suites by Hilton McAllen

4.5
632 reviews

About

HotelExtended Stay Hotel
Welcome to Home2 Suites by Hilton McAllen, conveniently located just 3 miles from McAllen Airport with free shuttle service. Our contemporary all-suite hotel provides easy access to the McAllen Convention Center, dining and entertainment options. Whether you’re visiting for a short business trip or an extended stay in McAllen, we offer all the amenities and services you need to feel at home. Unwind in a spacious studio or one-bedroom suite featuring a microwave, refrigerator and coffeemaker. Catch up on some work at the desk, enjoy complimentary WiFi or relax in front of the 52-inch TV. Fit in a workout while you spin a load of laundry at our innovative 24-hour fitness/laundry center or relax at the indoor pool. Other features include our complimentary 24-hour business center and meeting space for up to 100 guests. Start the day off right with our complimentary Inspired Table™ breakfast. Choose from favorites including bacon, eggs and oatmeal or indulge in a hot breakfast sandwich. Grab a snack and pick up essentials at the 24-hour Home2 MKT®.

Location

Home2 Suites by Hilton McAllen
525 South Ware Road, McAllen, TX
78501, United States

Hours

Reviews

4.5
632 reviews
5 stars
449
4 stars
108
3 stars
28
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Alandra, Yosimar, and Miriam.

Cleanliness

Guests consistently noted that the hotel was clean, with well-maintained rooms and common areas.

Location

The hotel is conveniently located near restaurants, shopping, and the convention center, making it a favorable choice for travelers.

Breakfast Quality

While some guests enjoyed the breakfast, others felt it lacked variety and warmth, indicating room for improvement.

Room Comfort

Several reviews mentioned the spaciousness and comfort of the rooms, although some guests noted issues with mattress comfort and light-blocking curtains.
  • BB
    B B
    Nov 18, 2025
    4.0
    The hotel is exceptionally clean. Service is great. Hotel was sold out but didn’t feel busy or crowded at happy hour or breakfast. Only 2 queen accessible rooms were available at booking. They aren’t my favourite room. The bed and pillows were ok but I dislike the synthetic fabric sheets. Stayed on the 2nd floor across from the noisy ice maker and didn’t hear any outside noise once in the room. This hotel does not have a hot tub. The Hilton app pictures are misguiding as it says pool and hot tub. The pool is a nice size and heated so it made up for the missing hot tub.
  • SA
    Seema Abbasi
    Oct 28, 2025
    5.0
    Comfortable and clean rooms: staff very friendly : had an excellent experience with Marion at the front desk
  • RC
    Rafy Cruz
    Oct 21, 2025
    5.0
    Always love staying here
  • KC
    Katherine Creech
    Oct 17, 2025
    5.0
    I came here to leave a review because Alandra and Yosimar, truly went above and beyond for me. I was in town for business and stayed at Home2 Suites. The morning of my meeting, I went to my car and it was completely dead. So I had to put my vehicle issues on the back burner and uber to make it on time for my meeting. When I returned later, after I had already checked out, I asked Alandra if they could make any towing or shop recommendations for me because my car was dead. She was so kind, and empathetic. She asked me to give her a second and she contacted her maintenance team. Well, less than 5 mins later, Yosimar shows up with a portable jumper pack. Low and behold, my car started and it got me to the dealership. They could have easily been like, uh, yup, call AAA and just left me waiting there. It was the kindness, compassion and friendliness that truly stood out to me. People go unappreciated far too often and I'm very grateful they were at work that day to really ease my mind as I was figuring out how I was going to get back to Austin. Thank you, Alandra & Yosimar! I truly appreciate both of you and I hope your management team knows how lucky they are to have you both!
  • JA
    Juan Wesley Abbott
    Oct 6, 2025
    5.0
    One of the best experience... side note really bad taste on decorating, but not as bad, as not give a 5 star review.

Frequently Asked Questions About Home2 Suites by Hilton McAllen

What are the check-in and check-out times at Home2 Suites by Hilton McAllen?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Home2 Suites by Hilton McAllen offer free breakfast?

Yes, complimentary breakfast is available for free.