Business Details
About
Hotel
Daily Mandatory Charge includes: Texas Recovery Fee.
discover the down-home charm of Southern Texas…
Welcome to the Hampton Inn & Suites-McAllen, TX.
The biggest city in Hidalgo County, McAllen has tons of down-home charm…Southern Texas style. Our Hampton Inn & Suites McAllen hotel is in the heart of this dynamic community, and is just a short trip across the river to the charming Mexican town of Nuevo Progreso.
This beautiful city with its semi-tropical climate has plenty to offer visitors. Spot a rainbow-colored tropical bird at nearby Santa Ana National Wildlife Refuge. Arrange a boating adventure on the sparkling waters of Anzalduas Park. Enjoy a picnic al fresco while you take in the majesty of Bentsen-Rio Grande State Park.
Wander the downtown area, home to elegant historic buildings like the Southern Pacific Railroad Depot. Shoppers can find the most unusual gifts and trinkets here, as well as antiques and clothing. Art lovers will appreciate the colorful Mexican folk art on display at the McAllen International Museum. The kids will love a car ride on the Los Ebanos Ferry, which crosses the famous Rio Grande River.
Everywhere you go, you'll discover the down home charm of Southern Texas. Book a stay at the Hampton Inn & Suites McAllen.
Location
Hours
Reviews
4.3
771 reviews
5 stars
478
4 stars
179
3 stars
45
2 stars
23
1 star
46
What are people saying?
AI-generated from recent customer reviews
Room Quality
Many guests appreciated the cleanliness and comfort of the rooms, though some reported issues with maintenance and outdated features.
Customer Service
The staff received positive feedback for being friendly and helpful, although there were instances of poor service and unresponsiveness.
Breakfast Experience
The breakfast was generally well-received, with many guests enjoying the variety and quality, though some found it lacking.
Renovation Issues
The hotel is undergoing renovations, which has led to mixed experiences; some guests appreciated the updates while others noted ongoing maintenance problems.
Cleanliness Concerns
While many praised the cleanliness, there were significant complaints about pest issues and inadequate housekeeping.
- VVVee5 days ago1.0It's hot. The AC is crap. It keeps turning off saying it's 60 but its not. It's uncomfortable.
- JLJenny Lucas6 days ago4.0Nice big room. Shower is fantastic, and good breakfast. Kinda a pain to get to depending on which side of the highway you are on, but honestly that is this entire area and not the hotel's fault the traffic and roads are awful here.
- LSLily salinasNov 14, 20255.0Excelente servicio 👍
- CSChris SidesNov 7, 20255.0Great place to stay. I spent two nights here and everything was perfect. Attentive and helpful staff, plenty of free parking. Nice room and it was very clean. Goo job! I’ll be back!
- RRRed Headed ReviewerOct 21, 20253.0In our room, the television and phone were not working. Got moved to a new room-- all good. Sign inside the hotel said whirlpool, but there was not one?
Frequently Asked Questions About Hampton Inn & Suites McAllen
What accessibility features does Hampton Inn & Suites McAllen offer?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included in the stay at Hampton Inn & Suites McAllen?
Yes, a free buffet breakfast is available for all guests.
Does Hampton Inn & Suites McAllen have fitness and recreational facilities?
Yes, the hotel offers a free fitness center with equipment including elliptical machines and treadmills, and a game room for entertainment.
Are pets allowed at Hampton Inn & Suites McAllen?
Yes, both cats and dogs are welcomed at the hotel.
What are the check-in and check-out times at Hampton Inn & Suites McAllen?
Check-in starts at 3:00 PM and check-out is by 12:00 PM.
Does the hotel provide parking and internet access?
Yes, free self-parking and free Wi-Fi in public areas are available for guests.
What dining options does Hampton Inn & Suites McAllen offer?
The hotel does not have a restaurant or bar on-site, but it offers free breakfast and vending machines for snacks and drinks.
Is there a business center or meeting facilities available at the hotel?
Yes, Hampton Inn & Suites McAllen has a business center and two meeting rooms for events or business needs.
What nearby places can guests visit around Hampton Inn & Suites McAllen?
Guests can explore downtown McAllen with historic buildings like the Southern Pacific Railroad Depot and visit local shops like Flower Studio for fashion and accessories, or dine at nearby restaurants such as El Botanero and The Halal Guys.
How can guests reach local health services from Hampton Inn & Suites McAllen?
Nearby health facilities include the Root Canal and Dental Trauma Center, All Creatures Family Vet Hospital, and MCallen Regional Hospital, making access to medical and veterinary care convenient for guests.
What options exist for guests interested in shopping or hair care near the hotel?
Premier Plaza is a nearby shopping center, and guests can visit salons like Vstyle Hair Studio and DM Studio for beauty and hair care needs.