Business Details
About
Hotel
Hey and welcome to our new Tru by Hilton Longview! Hop on US 259 or Loop 281 to reach tons of shops, restaurants and more in minutes. After a long day, rest up in our smaller, more efficient guest rooms with free WiFi, a large HDTV with premium channels and big, bright bathroom.
Say good morning to our ‘Top It’ breakfast bar, with 30 sweet and savory options for oatmeal, waffle boats, scrambled eggs and more. Our Eat. & Sip. market is open 24/7 and is stocked with gourmet snacks, local treats, single-serve beer and wine. Recharge with hot and fresh LaVazza coffee and Stash tea, always free in our lobby.
Play a game of fooseball, read a book or focus on work in our big, vibrant lobby. There’s plenty of device-charging spots and comfy seating, and you can find Tru-ly Local recommendations from our staff outside the elevators. Kick back and relax on the outdoor patio, or keep up your routine in the fitness center. You’ll also enjoy free wireless printing, coin laundry and an eco-friendly hydration station.
Affordable travel now comes with unexpected things – like certainty.
Location
Hours
Reviews
4.0
481 reviews
5 stars
273
4 stars
88
3 stars
39
2 stars
29
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences varied, with some staff being friendly and accommodating, while others were reported as rude or unhelpful.
Cleanliness
While many guests praised the cleanliness of the rooms and common areas, several reviews noted issues with dirty bathrooms and unclean rooms.
Room Size
Numerous guests found the rooms to be small and lacking adequate storage, which was a common point of frustration.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in variety and quality.
Location and Amenities
The hotel is conveniently located near shopping and restaurants, and offers family-friendly amenities, but some guests noted issues with noise and maintenance.
- RRRon RitellNov 16, 20255.0I travel for work and I came to this hotel before because they got good reviews always good customer service my room was nice and clean the young lady at the front desk was nice kind and courteous
- SMSonja MackNov 10, 20251.0When entering guest service does no greeting and was a lil rude !! B
- CACameron AugustaNov 10, 20255.0I stayed here for 9-10 months without leaving for any long period of time. Heather was amazing to work with and always made sure I was taken care of and had what I needed, the service staff always left my room in immaculate condition, going above and beyond to make my stay as comfortable as possible, the front desk was always a pleasure to deal with no matter who was there. If you yourself or your crews need a long term place to stay for work, this is the place to do it. They will always make sure you're taken care of.
- RTRodney ThomasNov 5, 20255.0We were there heading tobwatch the Cowboys game. We arrived and was treated with the best hospitality from the staff. Our stay was truly phenomenal and I would recommend this establishment to anyone.. Awesome staff!!!
- ADAdrianna DanielsOct 26, 20255.0I loved staying here last year . It’s a great location for restaurants and activities located 5-15 mins away ! Beautiful hotel with great amenities and showers.
Frequently Asked Questions About Tru by Hilton Longview
What are the check-in and check-out times at Tru by Hilton Longview?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM at Tru by Hilton Longview.
Does Tru by Hilton Longview offer free WiFi to guests?
Yes, Tru by Hilton Longview provides free WiFi available in public areas along with public internet terminals.
Are pets allowed at Tru by Hilton Longview?
Yes, both cats and dogs are welcome at Tru by Hilton Longview as it is a pet-friendly hotel.
Is there parking available at Tru by Hilton Longview, and is it free?
Yes, free self-parking is available for guests at Tru by Hilton Longview.
Does the hotel provide any fitness facilities?
Tru by Hilton Longview offers a fitness center that is available for free to guests.
What types of payment options are accepted at Tru by Hilton Longview?
Tru by Hilton Longview accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa as payment options.
What dining options are available at or near Tru by Hilton Longview?
While Tru by Hilton Longview does not have a restaurant or bar, it offers a complimentary breakfast with a 'Top It' breakfast bar and a 24/7 Eat. & Sip. market with snacks, local treats, and beverages. Nearby, you can also visit Louisiana Cajun Cafe & Daiquiris and McDonald's for additional dining options.
What nearby shopping centers can guests visit while staying at Tru by Hilton Longview?
Guests can visit Longview Towne Crossing, a large shopping center with clothing stores and retail shops, located close to Tru by Hilton Longview.
Are there any nearby services for car maintenance or key locksmiths near the hotel?
Yes, nearby there are NTB National Tire and Battery for automotive repairs and oil changes, and Minute Key, a locksmith service, to assist with keys and locks.
How can guests access local financial services close to Tru by Hilton Longview?
Guests can use nearby financial services such as First Convenience Bank, Eastman Credit Union Mortgage Lending Center, Jackson Hewitt Tax Service, Fred Loya Insurance, and Western Union for banking, insurance, tax, and money transfer needs.