Business Details
About
Extended Stay Hotel
The all-suite Homewood Suites by Hilton Longview in Longview, Texas features spacious one and two-bedroom suites. Each suite at the Homewood Suites hotel offers a living room, kitchen and bedroom along with all the comforts you need to feel at home. This Longview, Texas Homewood Suites hotel features fully equipped kitchens with full-size refrigerator and icemaker, microwave oven, dishwasher, ceiling fans, two remote controlled TV's with cable access, two telephones, a work area with high speed internet access.
Other amenities of the Homewood Suites by Hilton hotel include an exercise center, swimming pool, outdoor sports court, a business center with computer, printer, copiers and fax machine, complimentary housekeeping service and grocery shopping service and the 24 hour Suite Shop convenience store.
For the business traveler visiting the Longview, Texas area, the Homewood Suites offers meeting rooms with friendly employees committed to your comfort and complete satisfaction. The Homewood Suites hotel also has a unique ''lodge'' area where business and leisure travelers can relax and socialize.
In addition, guests will find a host of home-like services and amenities at the Homewood Suites hotel in Longview, Texas such as the daily complimentary Suite Start hot breakfast and the Welcome Home reception featuring a complimentary light meal and beverages Wednesday evenings (subject to state and local laws).
At the Homewood Suites by Hilton in Longview, Texas, guests have the 100% Satisfaction Guarantee that if you are not completely satisfied, to let us know so that we can make it right. Make Yourself At Home!
Location
Homewood Suites by Hilton Longview
205 North Spur 63, Longview, TX
75601, United States
Hours
Reviews
4.0
567 reviews
5 stars
276
4 stars
140
3 stars
60
2 stars
34
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Michael and Amber.
Cleanliness Issues
Numerous reviews reported significant cleanliness problems, including dirty rooms, moldy smells, and pest infestations, particularly roaches.
Room Conditions
Guests frequently mentioned that the rooms were outdated, poorly maintained, and had issues such as broken appliances and uncomfortable furnishings.
Customer Service
While some staff were noted for their helpfulness, there were multiple complaints about poor customer service, including rude interactions and unaddressed maintenance requests.
Amenities
Several guests expressed disappointment with the state of amenities, including a closed pool and malfunctioning TVs, which did not meet expectations.
- KKKaylaNov 2, 20255.0Me and my son loved this place!! The staff was so sweet and friendly. The breakfast was amazing. I loved the room it was such a nice experience staying here! We had lots of fun staying here for the week! Would love to come back for another visit!
- CACary AllardOct 29, 20252.0This hotel is tired. It is wearing out and breaking down. Hilton needs to tear this one down. I check in and the guy at the desk says "pull around back and park by the second door, that is the closest door to your room." Get there and the key card won't open the door. Trudge back to the desk to get card fixed and guy says "yeah, that door doesn't work." If the door doesn't work, why did you tell me to go there? Put a sign on the door. Get to my room and the fridge doesn't work. Shower faucet needs replacing. There is a big dip in the floor of the sitting room. Edges on doors mangled, wallpaper coming off, carpets stained and worn down to the thread, chair is unraveling. You can hear every creep and moan from the building. At least the bed was comfortable. Go to check out in the morning and the gal at the desk says "I've already clocked out you gonna have to wait." Not going back to this one.
- RRritaandleoOct 16, 20255.0I would like to give a huge Kudos to Michael who was there on Saturday 10/11 staff at the front desk, He is amazing!!! Very Professional and caring and I really enjoyed my stay there , he was able to help me fix my broken phone so I could be able to charge it!!
- BDBrandie DorsettOct 12, 20252.0I really don’t like to say negative things but corporate needs to hear this. This Hilton needs a complete workover! I do not recommend staying here! The hotel had a slight mold smell in the lobby area but when we got to our room it was overwhelming! The room was clean but not clean enough. So much dust and stains on furniture. There no freshly brewed decaf available. The staff offered to give me a decaf pod to make my own. The tv’s in the room did not work. The door to our room had about a 1 inch gap even when closed and locked. There was some shady activity going on in the parking lot all hours of the night. On a good note, all of the staff we encountered were very pleasant and helpful.
- SBSteven BrazitisOct 9, 20252.0Great service, disgusting hotel. I found a roach in my room, dirty sheets, and staining on almost every surface of the room.
Frequently Asked Questions About Homewood Suites by Hilton Longview
What types of suites does Homewood Suites by Hilton Longview offer?
The hotel offers spacious one and two-bedroom suites, each with a living room, kitchen, and bedroom equipped with amenities like full-size refrigerator, microwave, dishwasher, and two TVs.
Is breakfast available at Homewood Suites by Hilton Longview?
Yes, the hotel offers a complimentary hot breakfast daily as part of the Suite Start program.
Are pets allowed at Homewood Suites by Hilton Longview?
Yes, the hotel welcomes pets including dogs and cats.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
What parking options are available for guests?
Free self-parking is available for guests at the hotel.
Is the Homewood Suites by Hilton Longview accessible for guests with mobility needs?
Yes, the hotel features accessible parking and elevators and is mobility accessible.
What recreational facilities does the hotel offer?
The hotel includes a free fitness center, an outdoor swimming pool, and a hot tub.
Are there any nearby dining options close to Homewood Suites by Hilton Longview?
Yes, nearby dining options include Memphis Bar & Grill, Casa Ole Mexican restaurant, Stay lit Nutrition cafe, and Shipley Do-Nuts bakery.
Is rental car service available near the hotel?
Yes, guests can find car rental services nearby at Hertz, which offers car and truck rentals.
What local stores can guests visit near Homewood Suites by Hilton Longview?
Nearby stores include Austin Finance Company, First Class Glass tobacco shop, and Kroger grocery store with bakery and delicatessen.