Business Details
About
HotelHilton Garden Inn
Daily Mandatory Charge includes: Texas Recovery Fee.
Experience the finest East Texas hospitality when you stay at the Hilton Garden Inn Longview, located just 10 minutes north of downtown Longview. New commercial development surrounds our hotel, offering a fantastic selection of dining and shopping options. National Parks, vineyards and lakes are all within easy access.
Swim lengths of the heated indoor pool and lounge on the spacious outdoor patios while the kids have fun on the lazy river. Work out in the fully-equipped fitness center and check emails in the state-of-the-art business center with Windows and Mac operating systems and complimentary WiFi.
Offering over 7,000 sq. ft. of magnificent banquet space, our Longview, TX hotel is ideal for large corporate conferences and conventions, as well as sports team events and weddings. Unwind in our light and welcoming lobby area.
Cooked-to-order breakfast is available every morning of your stay. Sample delicious local cuisine and inventive vegetarian options at our on-site restaurant, then enjoy a chilled drink in the hotel bar.
Location
Hilton Garden Inn Longview
905 East Hawkins Parkway, Longview, TX
75605, United States
Hours
Reviews
4.1
1,042 reviews
5 stars
606
4 stars
203
3 stars
96
2 stars
54
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Joy and Chelsea for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, stained mattresses, and unkempt common areas, indicating a need for better housekeeping.
Additional Fees
Guests expressed frustration over unexpected charges such as a $7 parking fee and a $12 breakfast charge, which many felt should be included in the room rate.
Room Conditions
Numerous reviews pointed out that the rooms were outdated and in need of maintenance, with issues like low water pressure, broken amenities, and uncomfortable beds.
Mixed Experiences
While some guests had positive experiences, others reported significant dissatisfaction, particularly regarding service inconsistencies and room quality.
- ADAL DAVISDec 21, 20253.0Will never stay there again, bed was hard ,fire alarms went off at 2:45 am with no explanation, 7 dollor parking fee, no free breakfast.
- WWWhitney WilsonDec 13, 20255.0The hotel staff was accommodating to my group of guests for my son’s 9th birthday. We are having a great time so far enjoying the pool for a family friendly staycation/birthday celebration.
- FFFMDec 12, 20255.0First Class hotel. I would highly recommend. Food was delicious, staff was super friendly and the amenities were perfect. This hotel is a must in Longview.
- WVWendy VelinDec 8, 20255.0Was a Vendor (Blossoms by Shelby) last Sunday for the ETX Wedding Extravaganza. Staff at the Hotel were extremely accommodating, I was in need of some batteries and the Manager helped me out… lovely hotel, extremely clean and the fireplaces were on and cozy
- NMNoah MDec 7, 20255.0The Longview Hampton Inn definitely had character. My first room looked like it had been gently previewed — someone had already blessed the toilet with a light “refresh,” and a bed was just disheveled enough to whisper, “someone definitely sat here.” Luckily, the receptionist was so sweet she could’ve been bottled and sold as pancake syrup, and she moved me to a spotless room in seconds. The digital key didn’t work because the hotel apparently skipped several centuries of door technology. The elevator had mud clumps and an aroma that felt spiritually offensive. And the pool/whirlpool room? That smelled like the inside of a canned fish factory during peak season. At that point, it wasn’t a pool — it was a seafood boil waiting for its next victim. That door needed a hazmat sign and a priest. And yet—despite the prehistoric hardware and the eau de anchovy spa vibes—this stay was STILL better than my last Hilton experience at a shiny, new Home2 in Burleson. That place had fewer issues but enough staff attitude to power the state of Texas. Longview, on the other hand, proved that kindness at the front desk can single-handedly redeem an entire building.
Frequently Asked Questions About Hilton Garden Inn Longview
What are your options for parking at the hotel?
We offer self-parking for $7 a night.
What are your options for breakfast on the property?
Visit the Garden Grille for breakfast M - F: 6 am - 10 am and Saturday & Sunday : 7 am - 11am
Do you have a restaurant on property?
Yes, we have the Garden Grille
Do you have a gym?
Yes, we do have a fitness center.
What kind of laundry services do you have?
We have a self-service laundry room with a washer and dryer as well as dry-cleaning service.
Do you have a place where I can grab snacks or drinks at the hotel?
Yes, visit the Pavilion Pantry.
Do you have a business center?
Yes, we do.
Do the rooms have a microwave and refrigerator?
Yes, all of the rooms come with a microwave and mini fridge.
Do you have a pool?
Yes, our pool is on the 1st floor and features a lazy river and waterfalls. The pool is open 6am to 10pm for guests.
What accessibility features does Hilton Garden Inn Longview offer?
The hotel provides accessible parking and an accessible elevator.
Is breakfast available at Hilton Garden Inn Longview?
Yes, cooked-to-order breakfast is available every morning at the Garden Grille restaurant.
Does Hilton Garden Inn Longview have an indoor pool?
Yes, there is a heated indoor pool with a lazy river and waterfalls, located on the 1st floor.
Are pets allowed at Hilton Garden Inn Longview?
Yes, both cats and dogs are welcome at the hotel.
What payment options does Hilton Garden Inn Longview accept?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
What are the check-in and check-out times at Hilton Garden Inn Longview?
Check-in is at 3:00 PM and check-out is at 12:00 AM (midnight).
Is free WiFi available at Hilton Garden Inn Longview?
Yes, complimentary WiFi is available in public areas and there are public internet terminals.
Are there fitness facilities at Hilton Garden Inn Longview?
Yes, there is a free fully-equipped fitness center for guests.
What nearby banks can I find around Hilton Garden Inn Longview?
Nearby banks include Cadence Bank, BancorpSouth Bank, Texas National Bank, Regions Bank, and Legacy Ag Credit ACA.
What nearby dining options are available close to Hilton Garden Inn Longview?
You can find nearby dining places such as Sonic Drive In, Sonic Drive-In, Andy's Frozen Custard, and Smallcakes bakery.
What other hotels are located near Hilton Garden Inn Longview?
Nearby hotels include New Hilton Gardens Longview Texas, La Quinta Inn & Suites by Wyndham Longview North, La Quinta Inn and Suites, and Staybridge Suites.