Business Details
About
Hotel
Daily Mandatory Charge includes: Texas Recovery Fee.
Experience the finest East Texas hospitality when you stay at the Hilton Garden Inn Longview, located just 10 minutes north of downtown Longview. New commercial development surrounds our hotel, offering a fantastic selection of dining and shopping options. National Parks, vineyards and lakes are all within easy access.
Swim lengths of the heated indoor pool and lounge on the spacious outdoor patios while the kids have fun on the lazy river. Work out in the fully-equipped fitness center and check emails in the state-of-the-art business center with Windows and Mac operating systems and complimentary WiFi.
Offering over 7,000 sq. ft. of magnificent banquet space, our Longview, TX hotel is ideal for large corporate conferences and conventions, as well as sports team events and weddings. Unwind in our light and welcoming lobby area.
Cooked-to-order breakfast is available every morning of your stay. Sample delicious local cuisine and inventive vegetarian options at our on-site restaurant, then enjoy a chilled drink in the hotel bar.
Location
Hilton Garden Inn Longview
905 East Hawkins Parkway, Longview, TX
75605, United States
Hours
Reviews
4.1
1,037 reviews
5 stars
603
4 stars
203
3 stars
95
2 stars
54
1 star
82
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly mentioning individuals like Joy and Chelsea.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, unclean bathrooms, and issues with maintenance.
Hidden Fees
Customers expressed frustration over unexpected charges, particularly the $7 parking fee and $12 breakfast charge, which were not clearly communicated.
Room Quality
Guests reported that rooms were outdated, with issues such as uncomfortable beds, low water pressure, and maintenance problems.
Mixed Experiences
While some guests had positive experiences, others reported poor service and dissatisfaction with their stays, indicating inconsistency in service quality.
- GGGlen GuileNov 14, 20253.0Like a lot of the other posters have commented, there are a lot of "extras". I actually was aware of the charge for breakfast but not of the parking. Most hotels have these features included in the stay.
- WBWendal BoggsOct 12, 20255.0Absolutely 5 stars in opinion. Great accommodations food was amazing and the staff there was the best in the business especially Joyce
- DMDaniel McMillinOct 6, 20254.0My only issue. Why charge $12. For the exact same breakfast everywhere else gives for free ?
- NNNathaniel NittiSep 29, 20251.0Decent hotel but they try to make a ton of money off of you. Breakfast is $12 and they try to sneak in a $7 per day parking fee... You are already paying to stay at the hotel and then they expect you to pay for parking. Book somewhere else where the breakfast and parking is free. This isn't a Disney World property.
- CJCharles JonesSep 26, 20251.0This hotel is all about nickel and diming you. They purposefully fail to mention that their breakfast is not included, it's just in small print at the bottom of a sign in the lobby, and then try to charge you after you grab a plate. Breakfast is a minimum $12, even if you just got oatmeal or a bowl of cereal. They also hide that they charge you a $7 parking fee/day, except for a small except on their website, and then charge you when you leave or threaten to tow your car. This is not in a big city, there is no parking garage or protected lot. There is an abundance of parking elsewhere. The staff when we checked in was rude, acting like we were a bother. The floor on our level seemed as though the subfloor was rotting away, there were soft ditches in the carpet everywhere in the hallway that could cause someone to trip and fall, especially if they were elderly. The carpet was also disgusting in places near the elevators. Absolutely not worth the price, and borderline a scam. Don't stay here, spend your money elsewhere.
Frequently Asked Questions About Hilton Garden Inn Longview
What are your options for parking at the hotel?
We offer self-parking for $7 a night.
What are your options for breakfast on the property?
Visit the Garden Grille for breakfast M - F: 6 am - 10 am and Saturday & Sunday : 7 am - 11am
Do you have a restaurant on property?
Yes, we have the Garden Grille
Do you have a gym?
Yes, we do have a fitness center.
What kind of laundry services do you have?
We have a self-service laundry room with a washer and dryer as well as dry-cleaning service.
Do you have a place where I can grab snacks or drinks at the hotel?
Yes, visit the Pavilion Pantry.
Do you have a business center?
Yes, we do.
Do the rooms have a microwave and refrigerator?
Yes, all of the rooms come with a microwave and mini fridge.
Do you have a pool?
Yes, our pool is on the 1st floor and features a lazy river and waterfalls. The pool is open 6am to 10pm for guests.
What accessibility features does Hilton Garden Inn Longview offer?
The hotel provides accessible parking and an accessible elevator.
Is breakfast available at Hilton Garden Inn Longview?
Yes, cooked-to-order breakfast is available every morning at the Garden Grille restaurant.
Does Hilton Garden Inn Longview have an indoor pool?
Yes, there is a heated indoor pool with a lazy river and waterfalls, located on the 1st floor.
Are pets allowed at Hilton Garden Inn Longview?
Yes, both cats and dogs are welcome at the hotel.
What payment options does Hilton Garden Inn Longview accept?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
What are the check-in and check-out times at Hilton Garden Inn Longview?
Check-in is at 3:00 PM and check-out is at 12:00 AM (midnight).
Is free WiFi available at Hilton Garden Inn Longview?
Yes, complimentary WiFi is available in public areas and there are public internet terminals.
Are there fitness facilities at Hilton Garden Inn Longview?
Yes, there is a free fully-equipped fitness center for guests.
What nearby banks can I find around Hilton Garden Inn Longview?
Nearby banks include Cadence Bank, BancorpSouth Bank, Texas National Bank, Regions Bank, and Legacy Ag Credit ACA.
What nearby dining options are available close to Hilton Garden Inn Longview?
You can find nearby dining places such as Sonic Drive In, Sonic Drive-In, Andy's Frozen Custard, and Smallcakes bakery.
What other hotels are located near Hilton Garden Inn Longview?
Nearby hotels include New Hilton Gardens Longview Texas, La Quinta Inn & Suites by Wyndham Longview North, La Quinta Inn and Suites, and Staybridge Suites.