Business Details
About
Hotel
Located off Interstate 20, our hotel is three miles from LeTourneau University. The Gregg County Courthouse square and East Texas Regional Airport are five miles away. You’ll reach Shreveport in an hour and Dallas in two hours.
Location
Hours
Reviews
3.9
188 reviews
5 stars
105
4 stars
25
3 stars
18
2 stars
14
1 star
26
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, stained towels, and unclean bathrooms.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude interactions and poor customer service, particularly at the front desk.
Breakfast Quality
Several customers expressed dissatisfaction with the breakfast offerings, citing limited options and poor service during breakfast hours.
Room Maintenance
Guests reported various maintenance issues, including malfunctioning air conditioning, low water pressure, and unclean appliances.
Pet Policy Concerns
Some guests were unhappy with the strict pet policy, which required pets to be supervised at all times, leading to frustration.
- 1110thAnniversaryCobraJan 5, 20262.0Front desk lady was very nice. Unfortunately the room had bugs in it. I found ants on the bathroom floor and when I pulled down the curtain, a few lady bugs fell. I looked up and found more on the ceiling. I grabbed my stuff and left. Bill was $145 for the night which wouldn't be worth it without bugs.
- RRRoseNov 20, 20255.0This is a nice place to stay and the staff are very sweet. It's dog/cat friendly as well.
- ICIsyadiel CruzNov 15, 20255.0All good!!!
- EPEmily PayneSep 21, 20255.0Always love staying at a Hampton Inn! Location with close access to food! Perfect when traveling with a little one. Rooms were clean as always. Our favorite this stay was the service and food from the kitchen. Stephanie was so nice and made us feel so welcome this morning!!
- KPKendahl ParksAug 25, 20255.0The Hampton in was amazing. We were originally at a different hotel here, and that one ended up having what we think is mold. So we switched hotels & Mason got us in quickly. I have a baby so that was so helpful. I would definitely recommend staying here. The service was wonderful and the rooms were spotless. Thank you!
Frequently Asked Questions About Hampton Inn Longview
What types of pets are allowed at Hampton Inn Longview?
Both cats and dogs are allowed at Hampton Inn Longview, as it is a pet-friendly hotel.
Is breakfast included during my stay at Hampton Inn Longview?
Yes, Hampton Inn Longview offers free breakfast with buffet options available to guests.
Does Hampton Inn Longview provide free WiFi for guests?
Yes, free WiFi is available in public areas and through public internet terminals at Hampton Inn Longview.
What accessibility features are available at Hampton Inn Longview?
The hotel offers accessible parking, an accessible elevator, and an accessible pool to accommodate guests with disabilities.
What are the check-in and check-out times at Hampton Inn Longview?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM at Hampton Inn Longview.
Are there any fitness facilities available on-site?
Yes, Hampton Inn Longview has a free fitness center with equipment including an elliptical machine and treadmill.
Is parking available at Hampton Inn Longview and is there a fee?
Self parking is available for free at Hampton Inn Longview.
What nearby dining options are available around Hampton Inn Longview?
Guests can visit nearby Cracker Barrel Old Country Store for Southern and American cuisine, as well as fast food options like Burger King and Sonic Drive-In.
Are there nearby hotels to Hampton Inn Longview if additional accommodation is needed?
Yes, nearby hotels include BEST WESTERN Plus Longview - University Hotel, Holiday Inn Express & Suites Longview, Microtel Inn & Suites by Wyndham Longview, and Super 8 by Wyndham Longview/I-20.
How can guests utilize nearby transportation or travel services from Hampton Inn Longview?
While the hotel does not offer airport shuttle service, the East Texas Regional Airport is about five miles away, and there are nearby gas stations such as Valero, Exxon, and CEFCO for those traveling by car.