Business Details
About
Hotel
''Come spend the day in the heart of Katy, Texas and stay at the Hampton Inn & Suites Houston-Katy, TX hotel. The hotel is located off Katy Freeway and Mason Road. This Houston area Hampton Inn & Suites hotel has easy access to Interstate 10 that offers many local attractions all within walking distance up to a five mile radius including the Katy Mills Mall, Typhoon Texas Waterpark, 2 theaters, nightclubs, SW Equestrian/Rodeos, 4 golf courses, sports tournament fields, roller skating, bowling and China's Forbidden Gardens.
At this Katy, Texas Hampton Inn & Suites hotel, standard room amenities include complimentary continental breakfast, fully-equipped kitchens with coffeemakers, hair dryers, irons and ironing boards, high-speed internet access, in-room movie channels and a copy of the USA Today (Monday through Friday). Our Texas Hampton Inn & Suites Houston-Katy hotel also offers connecting rooms, cribs and valet service along with on-site guest laundry facilities. Other great amenities at this Hampton Inn & Suites hotel in Katy, Texas include meeting rooms, one-day cleaner's service, a heated outdoor pool and hot tub, an exercise facility and 24-hour monitored security cameras for our guests peace of mind. Guests of this Katy, Texas Hampton Inn & Suites hotel will also enjoy the complimentary On the House(TM) hot breakfast and the On the Run (TM) breakfast bags (available Monday-Friday).
We love having you here at the Hampton Inn & Suites Houston-Katy, TX hotel in Katy, Texas
''
Location
Hours
Reviews
4.2
505 reviews
5 stars
300
4 stars
102
3 stars
47
2 stars
16
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Kaitlin and Margarita.
Cleanliness
Overall, guests reported that the rooms and common areas were clean, although some mentioned issues with specific rooms and odors.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed it and praised the staff, others found it lacking in variety and quality.
Renovation Impact
The hotel is undergoing renovations, which some guests found disruptive, while others felt it did not significantly affect their stay.
Room Comfort
Guests had varied experiences with room comfort, with some finding beds too hard or rooms musty, while others enjoyed spacious and clean accommodations.
- DFDenise Ferguson4 days ago5.0My girlfriend and I stayed here tonight during a shopping trip together. The staff was excellent in our room was very clean. They even brought us a table, chairs, and snacks for our nighttime card games. I would highly recommend them. The staff names I can remember, who were so helpful were Margarita, Stephanie, and Nina.
- CNcharles newmanNov 9, 20254.0The rooms are clean and comfortable.. The hotel appears to be well maintained. I will return to this property the next time I'm in the area.
- JJJeshNov 3, 20253.0I stayed at this location for two days and experienced some issues during my visit. There was no hot tub, even though it had been advertised — this was disappointing since my kids were looking forward to that feature. The front desk staff member who replaced Brandon and the manager was not very accommodating to guests with dietary restrictions, particularly for those who don’t eat meat. When I raised this concern, I was told that breakfast was complimentary, without recognizing that it is included in the room rate. On a positive note, Brandon at the front desk was exceptional. He went above and beyond by speaking with the wonderful cook to ensure that our breakfast needs were met. If I return to this hotel, it would be because of the kindness and professionalism shown by Brandon and the cook. Edit after the manager's (mentioned as owner) response: Thank you for your reply. I would like to clarify a few points mentioned in your response. I did not state that “there was nothing I could eat ...” or that “other hotels let me order and cook my meal to order.” What I did mention was that all three of the hot breakfast items contained meat, which we do not eat, and that other hotels typically offer at least one hot breakfast option for guests who do not eat meat. Additionally, during our conversation, the manager (and possibly the owner) repeatedly emphasized that breakfast was free, even though I clarified that I paid $258 for two nights or $129 per night and that the rate did include the breakfast portion. Thank you very much, I am staying at a much better hotel at a comparable rate in the same area!
- ACAmiga ColonNov 3, 20255.0Great customer service and very clean !
- DPDana PhillipsOct 12, 20255.0We had a great experience at this Hampton Inn. The Staff was very friendly, knowledgeable and helpful. The rooms and hotel was very clean. The breakfast was very good and the Breakfast employee went above and beyond by offering to take trash and getting refills. One of our best stays ever.
Frequently Asked Questions About Hampton Inn & Suites Houston-Katy
What are the check-in and check-out times at Hampton Inn & Suites Houston-Katy?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is free breakfast available at the Hampton Inn & Suites Houston-Katy?
Yes, the hotel offers a complimentary buffet breakfast for guests.
Are pets allowed at the Hampton Inn & Suites Houston-Katy?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide free Wi-Fi and fitness facilities?
Yes, free Wi-Fi is available in public areas and the fitness center is accessible for free with equipment such as free weights, treadmills, and elliptical machines.
Is parking available at the Hampton Inn & Suites Houston-Katy?
Yes, self-parking is available for free at the property.
What sustainability or eco-friendly features does the hotel have?
The hotel holds ISO14001 and ISO50001 eco-certifications and participates in programs like energy conservation, compostable food containers and cutlery, food waste reduction, sock donation, soap donation, and towel and linen reuse programs.
What nearby attractions can guests visit when staying at Hampton Inn & Suites Houston-Katy?
Guests can easily walk to Katy Mills Mall, Typhoon Texas Waterpark, theaters, nightclubs, equestrian rodeos, golf courses, sports fields, bowling alleys, and China’s Forbidden Gardens within a five-mile radius.
Are there convenient dining options near the hotel?
Yes, nearby options include Popeyes® Louisiana Kitchen for fast food and Nere Express offering Venezuelan, Latin American, and Mexican cuisine.
Is public transportation or car rental available near the Hampton Inn & Suites Houston-Katy?
While the hotel does not offer airport shuttles or car rentals, nearby Enterprise Rent-A-Car offers rental vehicles, and Houston, TX 77450 area provides travel and transportation services.
What amenities does the hotel provide for families and kids?
The hotel is kid-friendly with kid activities available, offers cribs upon request, and has self-service laundry facilities for guest convenience.