Best Western Johnson City Inn

Reviews

• MA

  Matthew Arnette

  3 days ago
  5.0
  Was here on a work trip, we had a drive from Lubbock to Johnson city and arrived at 4 in the morning, the gentlemen at the front desk had already checked us in and had our keys at the ready. Absolutely awesome, the rooms were comfortable and clean. The food for breakfast was epic, eggs, waffles, refried beans, tortillas and hashbrowns. Great homey feel, loved this place.
• LT

  Lara Toman

  Nov 8, 2025
  5.0
  Clean room, clean smell. Nice stay. Our team enjoyed it here. Amazing breakfast.
• MV

  Meg Vozar

  Nov 2, 2025
  5.0
  Stacey, the Front Desk manager was super. She was professional, attentive, kind, and efficient at checkin. Justin was so kind when I locked myself out of my room and needed an access card made at 3am Property was clean and inviting. Lovely park adjacent to motel rooms. Breakfast served was delicious. Outstanding stay !!!
• JT

  Jill Del Toro

  Oct 19, 2025
  3.0
  I’m going to start with the negatives, but there were some positives which I’ll list as well. Negatives: After a fiasco with hotels.com, I ended up calling and booking our reservation directly with the manager of the hotel. However, when we arrived at 9:30 pm with 3 sleeping children, the fella at the counter could not find our reservation. After about 20 minutes he was able to get Stacy, the manager (who is LOVELY) on the phone to fix it. We finally got to our room, and our keys didn’t work. My husband ran back to the office twice to try to get help before the employee finally came to help. He switched us to another room, and another 20 minutes later, we were in. The next morning, the keys again did not work and we had to repeat the above to gain access to our room. The room itself was fairly clean, however there were important areas that were clearly skimmed over during cleaning. Particularly leftover hairs on bathroom fixtures. There was also a lot of scattered trash on exterior stairs and walkways (q-tips, bottle caps, etc). Toilet in the room felt like a gamble every time we flushed it- we had a couple near overflows with modest use of one-ply. The bathrooms in the common area were not tended to and unusable for sanitary concerns. Now for the positives: The staff is caring and friendly. I think they simply don’t have enough employees to keep things up to the standard one expects when they stay in a hotel. The free breakfast is surprisingly good. There is a large green space for kids to run around and play. There is a decent pool. Location is great for hill country exploring. After the check-in experience the kids dubbed this place the “Worst Western” but when we left we collectively decided it was the “Okay-est Western”
• LS

  Levi Sasko

  Oct 12, 2025
  5.0
  Room was very clean, bed was comfortable. Had very good breakfast. Would for sure stay here again.

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