Ideally located in the city center, just off US Highway 79 and 130 toll way, Hampton Inn & Suites Hutto Austin offers a convenient home away from home close to shopping, restaurants and popular attractions.
Numerous reviews highlighted severe cleanliness problems, including reports of roaches, bed bugs, dirty linens, and unclean bathrooms.
Customer Service
While some guests praised the friendliness and helpfulness of staff, many others reported poor service, rude management, and unresolved complaints.
Room Quality
Guests frequently mentioned issues with room maintenance, including broken fixtures, uncomfortable beds, and inadequate cleaning.
Breakfast Experience
The breakfast received mixed reviews; some guests enjoyed it while others noted it was not as expansive or tasty as before.
Location and Amenities
The hotel is conveniently located near restaurants and attractions, but some amenities like the pool were reported as closed or poorly maintained.
SC
suzette callahan
Nov 29, 2025
2.0
First off the fire alarm went t off both days in the morning. The staff was walking around barefoot. Juts super tacky and will never stay at this chain or location again
SG
Steven Gomez
Nov 14, 2025
1.0
ROACHES! 3RD FLOOR, PROBABLY ALL FLOORS. IVE SEEN STREETS CLEANER THAN THIS!
AS
All Sports Mobile Fitness (All sports)
Oct 21, 2025
4.0
Here for a work trip, the staff are nice. Erica was very helpful the king room is comfortable and clean. There are plenty of places nearby to eat and only about 25 minutes away from Austin.
SA
Si A
Sep 16, 2025
1.0
1 Star - Absolutely Terrible Service, Avoid at All Costs!
We had an incredibly disappointing experience with this hotel. We booked 13 rooms for our group, and the customer service was shockingly bad. The owners were rude not only to us but also to our guests, showing no regard for basic hospitality. They refused to explain charges and even went as far as to imply they didn’t need our business while we were in the process of securing the rooms. As frequent travelers, we’ve never encountered such unprofessionalism. Save yourself the frustration and avoid this hotel entirely!
CG
Casey Gallop
Sep 15, 2025
1.0
WORST HOTEL EVER!! Roaches in the beds, black hairs on the towels and the showers/ sinks and nobody cares...it is completely normal for the staff and the manager. The staff will tell you when to call the manager. Then when you call they say he is unavailable and he won't call you back.
Frequently Asked Questions About Hampton Inn & Suites Hutto Austin
What time can I check in and check out at Hampton Inn & Suites Hutto Austin?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with my stay at the hotel?
Yes, free breakfast including a buffet option is available for guests.
Are pets allowed at Hampton Inn & Suites Hutto Austin?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel offer?
The hotel provides accessible parking, an accessible elevator, and is mobility accessible.
Is there Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Does the hotel provide parking and is there a fee?
Free self-parking is available for guests at the hotel.
What amenities are available for fitness and recreation?
The hotel offers a free fitness center with equipment like elliptical machines and treadmills, plus an outdoor pool.
Is housekeeping service available during my stay?
Yes, housekeeping services are available for guests at the hotel.
Are there any convenient dining options nearby?
Yes, nearby restaurants include Mr Gatti's Pizza, Chipotle Mexican Grill, Tropical Smoothie Cafe, Taco Casa Hutto, Mighty Fine Burgers, and Dairy Queen.
What nearby services can help with car or key-related needs?
Nearby options include WhiteWater Express Car Wash for auto detailing and several Minute Key locations for key and locksmith services.
Are there local attractions or community centers near the hotel that guests might visit?
Yes, guests can visit the Texas AllStar Cheer & Dance gymnastics center and nearby churches like Lakeview Holiness Church and Hutto Discovery United Methodist Church.