Ideally located in the city center, just off US Highway 79 and 130 toll way, Hampton Inn & Suites Hutto Austin offers a convenient home away from home close to shopping, restaurants and popular attractions.
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, stained linens, and reports of bed bugs.
Customer Service
While some guests praised the friendly and helpful staff, many others reported rude and unprofessional behavior from management.
Room Quality
Guests frequently mentioned issues with room maintenance, including broken fixtures, poor bathroom conditions, and pest infestations.
Breakfast Experience
The breakfast received positive feedback for variety and quality, with some guests specifically praising the breakfast staff.
Location Convenience
The hotel is noted for its convenient location near restaurants and attractions, which many guests appreciated.
SG
Steven Gomez
Nov 14, 2025
1.0
ROACHES! 3RD FLOOR, PROBABLY ALL FLOORS. IVE SEEN STREETS CLEANER THAN THIS!
AS
All Sports Mobile Fitness (All sports)
Oct 21, 2025
4.0
Here for a work trip, the staff are nice. Erica was very helpful the king room is comfortable and clean. There are plenty of places nearby to eat and only about 25 minutes away from Austin.
SA
Si A
Sep 16, 2025
1.0
1 Star - Absolutely Terrible Service, Avoid at All Costs!
We had an incredibly disappointing experience with this hotel. We booked 13 rooms for our group, and the customer service was shockingly bad. The owners were rude not only to us but also to our guests, showing no regard for basic hospitality. They refused to explain charges and even went as far as to imply they didn’t need our business while we were in the process of securing the rooms. As frequent travelers, we’ve never encountered such unprofessionalism. Save yourself the frustration and avoid this hotel entirely!
CG
Casey Gallop
Sep 15, 2025
1.0
WORST HOTEL EVER!! Roaches in the beds, black hairs on the towels and the showers/ sinks and nobody cares...it is completely normal for the staff and the manager. The staff will tell you when to call the manager. Then when you call they say he is unavailable and he won't call you back.
AL
Adam Locklear
Aug 31, 2025
1.0
I stay in hotels regularly for work, and this is easily the worst room I've ever walked into. I will never stay here again under any circumstances. Small to medium-sized roaches everywhere in my room, and I mean EVERYwhere. It was a total infestation. The cherry on top? I found what appeared to be tiny pubic hairs in the hand towel I almost used on my face. I've never been so disgusted by a hotel room in my life. Management should be nothing short of ashamed that even ONE room is in this condition, and it's highly unlikely this type of gross neglect isn't showcased elsewhere in the building. If you're reading this, do yourself a favor. Sleep somewhere else.
Frequently Asked Questions About Hampton Inn & Suites Hutto Austin
What time can I check in and check out at Hampton Inn & Suites Hutto Austin?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with my stay at the hotel?
Yes, free breakfast including a buffet option is available for guests.
Are pets allowed at Hampton Inn & Suites Hutto Austin?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel offer?
The hotel provides accessible parking, an accessible elevator, and is mobility accessible.
Is there Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Does the hotel provide parking and is there a fee?
Free self-parking is available for guests at the hotel.
What amenities are available for fitness and recreation?
The hotel offers a free fitness center with equipment like elliptical machines and treadmills, plus an outdoor pool.
Is housekeeping service available during my stay?
Yes, housekeeping services are available for guests at the hotel.
Are there any convenient dining options nearby?
Yes, nearby restaurants include Mr Gatti's Pizza, Chipotle Mexican Grill, Tropical Smoothie Cafe, Taco Casa Hutto, Mighty Fine Burgers, and Dairy Queen.
What nearby services can help with car or key-related needs?
Nearby options include WhiteWater Express Car Wash for auto detailing and several Minute Key locations for key and locksmith services.
Are there local attractions or community centers near the hotel that guests might visit?
Yes, guests can visit the Texas AllStar Cheer & Dance gymnastics center and nearby churches like Lakeview Holiness Church and Hutto Discovery United Methodist Church.