Hilton Garden Inn Dallas at Hurst Conference Center

4.2
701 reviews

About

Hotel
The Hilton Garden Inn Dallas at Hurst Conference Center is conveniently located 20 minutes from DFW International Airport and downtown Fort Worth. Major sports venues such as ATT Stadium are also within 20 minutes of us. Our stylish hotel is connected to Hurst Conference Center, and we offer free covered parking. Each guest room features complimentary WiFi and a desk as well as a microwave and Keurig coffeemaker and refrigerator. Start the morning right with a classic American breakfast at The Garden Grille and Bar which is open for breakfast and dinner. Enjoy an evening cocktail in the bar. Additional features include a complimentary fitness center located right across from our heated indoor pool and whirlpool and a 24-hour Market for snack items and sundries.

Location

Hilton Garden Inn Dallas at Hurst Conference Center
1615 Campus Drive, Hurst, TX
76054, United States

Hours

Reviews

4.2
701 reviews
5 stars
439
4 stars
120
3 stars
51
2 stars
34
1 star
57

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, mold, and pest problems.

Customer Service

While some staff members received praise for their helpfulness, others were criticized for poor service and unprofessional behavior.

Room Quality

Guests reported issues with room quality, including uncomfortable beds, noise disturbances, and maintenance problems.

Parking and Navigation

Parking was frequently mentioned as confusing and difficult to navigate, with some guests expressing frustration over the parking garage.

Breakfast Experience

Many guests were disappointed that breakfast was not included, and some had negative experiences with the breakfast service.
  • MW
    Martha Woodward
    Nov 9, 2025
    4.0
    Overall a good experience. However we called twice to change reservation dates and also to confirm a cancellation. When we arrived it was like none of those calls were ever made. I do want to mention that Candice at the desk was kind and helpful. And Anthony in the bar/restaurant was extremely helpful to go above and beyond. Even with the issues we had, helpful, kind employees go a long way to make up for the problems
  • JB
    Jessica Barrett
    Nov 7, 2025
    2.0
    I recommend this hotel keep plenty of quarters on hand, especially when the dryer doesn’t dry your clothes barely at all. My further recommendation is to have a dryer that dries clothes the first time. I had to dry my clothes with the hair dryer in the room so I wouldn’t be late for work. Not happy.
  • KR
    Kristen Rice
    Oct 29, 2025
    1.0
    Parking at the hotel is confusing and hard to navigate. Rooms weren't the best quality for what you pay for: the walls are paper thin so you hear everything and the doors to the rooms slam closed so it'll keep you up all night. The beds were hard as a rock and the cords for the curtain were broken so we couldn't open or close it. The display lighting on tv was broken so it was just a blue screen. Overall just a terrible experience for what we paid and the staff at checkout didn't seem to care. There were also dead bugs in the corners of the room and questionable stains on the couch. Won't be back.
  • HB
    Hassan Black
    Oct 25, 2025
    1.0
    I paid for the breakfast buffet when I booked my room, as advertised on their website. But when I woke up in the morning, they told me the buffet wasn’t available and refused to give me a refund. Instead, they offered just one dish, which is completely unfair, so I refused. They’re still keeping my money and refusing to refund me.
  • TK
    Thorsten Königs
    Oct 23, 2025
    5.0
    Very nice rooms. Friendly personell. Clean.

Frequently Asked Questions About Hilton Garden Inn Dallas at Hurst Conference Center

What accessibility features are available at Hilton Garden Inn Dallas at Hurst Conference Center?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is there free parking available at the Hilton Garden Inn Dallas at Hurst Conference Center?

Yes, free self-parking and covered parking are available for hotel guests.