Embassy Suites by Hilton Houston Energy Corridor

Reviews

• KD

  Khadijah Davison

  Nov 16, 2025
  5.0
  My spouse and I have stayed at the Embassy Suites Energy Corridor every single anniversary, and every year this hotel reminds us exactly why we keep coming back. From the moment we arrive until the moment we check out, we are always treated with genuine warmth, kindness, and care. This year, the service was truly exceptional — especially from Zasha Ford. She went above and beyond to make sure our stay felt special, personal, and completely stress-free. Her professionalism, attentiveness, and kindness made us feel valued and appreciated in a way that is rare these days. Zasha is truly a gem, and the hotel is lucky to have her. The entire staff is consistently sweet, helpful, and welcoming. Every interaction from the front desk to housekeeping to the breakfast team shows how much they care about their guests. Our room was spotless, the atmosphere was peaceful, and the service was flawless right up until checkout. Embassy Suites Energy Corridor has become a tradition for us because it never disappoints. Each anniversary feels memorable thanks to the beautiful suites, great amenities, and the incredible people who work here. Highly recommend this hotel for anyone looking for comfort, great service, and a place that genuinely treats you like family.
• RM

  Rhonda Mojica

  Nov 13, 2025
  5.0
  Embassy Suites exceeded our expectations in every way. We were impressed by the quality and care evident throughout the property. Check-in was smooth and efficient, and the staff member was both welcoming and informative, offering helpful details about the hotel amenities and local area. Throughout our stay, every staff member we encountered were friendly and attentive. Our room was clean and comfy. The made-to-order complimentary breakfast had plenty of options for all dietary needs. A special mention goes to Yolanda, whose joyful presence and genuine warmth lit up the entire lobby. Embassy Suites is fortunate to have such a remarkable team member.
• JL

  Jenée Lamberton

  Nov 7, 2025
  3.0
  Overall: it's nice, but I've sleep better in a $49 Motel 6 room. Pros: -Mostly clean and well-maintained -No wait to check-in -Indoor pool and spa -Quiet. We were right by the elevators and didn't hear a thing because the living room is at front of room and bedroom is a separate room toward the back, with its own door. -Good hot breakfast options included, and most people working in the breakfast area (sous chef and all the ladies) were very nice. Cons: -Hard, uncomfortable bed. -Floor on one side of the bed was sticky like a soda had been spilled and not cleaned up -Both TVs randomly turned on in the middle of the night and woke us up -Master light switch controls all lights in the room, and most lights in the room don't function if that switch is off -The guy making the hot meals was unfriendly. He did not say hello, good morning, or smile, and barely acknowledged food orders placed. -One elevator out of service
• KK

  Keith King

  Nov 4, 2025
  5.0
  Exceptional Stay – Carmen Made It Unforgettable From the moment we checked in, everything about our stay at Embassy Suites was great, but the real highlight was our housekeeper, Carmen. Her attention to detail was like no other—every corner was spotless, every towel perfectly folded, and the room truly felt cared for. It’s not very often that you’re wowed by housekeeping to this level, but Carmen went above and beyond. Sometimes, it’s the simple act of taking the time to care that makes all the difference, and she absolutely did. Embassy Suites should be proud to have someone like her on their team. She turned a good stay into an outstanding one.
• TG

  Terrence Grayson

  Oct 31, 2025
  1.0
  The worst Embassy I have been to thus far. Extremely understaffed and despite system issues upon arrival, every area was extremely slow. Only 1 person working the bar/restaurant area which caused long lines and waits all while overcharging customers and not paying attention to who she was charging. I had several items added to my bill that we didn't have and the manager never resolved it. Till this day I haven't gotten a reply when I requested the itemized receipt so I can clearly identify all the invalid items. On top of that, housekeeping didn't even clean our room and I had to go get towels myself after a long day. The hotel has potential but definitely needs organization and increased staff. However, I would never stay here for work as it lacks all the things one needs to have a restful and relaxing week.

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