Hilton Garden Inn Grand Prairie at EpicCentral

4.4
224 reviews

About

Hotel
We’re located within a mile of Epic Waters Indoor Waterpark, Bolder Adventure Park, Chicken N Pickle Sports Bar, and Epic Recreational Center. Texas Trust CU Theatre, Lone Star Park, Louis Tussaud's Palace of Wax, and Six Flags Over Texas are less than eight miles away. We offer 10,000 sq. ft. of meeting space and an on-site restaurant and bar.

Location

Hilton Garden Inn Grand Prairie at EpicCentral
2935 S State Highway 161, Grand Prairie, TX
75052, United States

Hours

Reviews

4.4
224 reviews
5 stars
159
4 stars
28
3 stars
18
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the exceptional customer service from staff members, highlighting their friendliness and willingness to assist.

Cleanliness

Overall, guests found the hotel to be clean and well-maintained, although there were some complaints about specific issues like odors and housekeeping.

Location

The hotel is well-located near restaurants and entertainment, making it convenient for guests, though parking was frequently mentioned as a significant issue.

Amenities

While many enjoyed the amenities offered, including the restaurant and bar, some guests expressed disappointment with the breakfast quality and the size of the pool.

Noise Issues

Several reviews noted noise disturbances from outside events and thin walls, impacting the overall comfort of the stay.
  • RC
    Roshawnda Caruthers
    5 days ago
    5.0
    My family had an amazing two-night Christmas stay with rooms at both hotels and everything was perfect. Special shoutout to Precious and Tyra at the front desk for displaying exceptional customer service. You ladies are the perfect example of what the “Hilton” brand has been known for. All of hour help was greatly appreciated!! The bartenders were great and kept the drinks flowing! The location is ideal with lots of nearby restaurants and a beautiful view. The onsite restaurant had some tasty options as well. Epic Waters was within walking distance, which was a big bonus as thats where we spent Christmas day!! Cant wait to stay again. This is definitely my go-to staycation spot!
  • BF
    Brent Ferris
    Dec 23, 2025
    5.0
    Hilton always is consistently great across all locations. I can always depend on them providing the level of service that I would receive at any other location, worldwide.
  • NR
    Nelly Rodz
    Dec 22, 2025
    5.0
    Stayed at a hotel as a wedding guess. The hotel hits all the marks in the best positive way. They were facing a big issue of no running water at the hotel which I believe they had no control due to a building construction near by. I was very upset when I reached the front desk but I was surprised by this exceptional young team at the front desk! They were welcoming, transparent, informative, and this compensated for any inconvenient situation. Just to name a few members of this team & kudos to you: Precious, Tyra, Amy, Anette. Thanks to all and for Karen’s smile and service every morning at the restaurant. A special shout out for Phillip Stiebel Water was back same the same day ;). Hotel Management, these where your ambassadors on a crisis and they were exceptional at handling it. Thank You N Rodz 324 Dec 21, 2025
  • JD
    John Darwin
    Dec 17, 2025
    5.0
    Nice hotel. Reasonably priced, especially considering the spot. It’s in the middle of Epic Center, so lots of good eats and things to see in the immediate vicinity. Might have to drive around the parking lot for a few minutes to wait for someone to give up their spot.
  • DM
    Dorthy Mcdonley
    Dec 11, 2025
    5.0
    Exercise customer services! I received by Maria Campuzano! I received my this young lady! She was one of the hosts. On duty. Excellent customer service. And very professional. Seems I love her job busy with her a test clean up the room and making sure the guests need nothing. And the food was good on last night!!

Frequently Asked Questions About Hilton Garden Inn Grand Prairie at EpicCentral

What are the check-in and check-out times at Hilton Garden Inn Grand Prairie at EpicCentral?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Does Hilton Garden Inn Grand Prairie at EpicCentral offer free Wi-Fi?

Yes, the hotel provides free Wi-Fi in public areas and has a public internet terminal.