Business Details
About
Hotel
Daily Mandatory Charge includes: Texas Recovery Fee.
The Hampton Inn & Suites Gainesville, TX hotel is located on North I-35 at Exit 501 and within five miles of every business, shopping center, entertainment and tourist attraction in Gainesville. The hotel is three miles away from the Oklahoma Windstar Casino.
The Hampton Inn and Suites Gainesville hotel is a four story hotel that features 75 luxurious interior entrance guest rooms. Each room is equipped with coffee maker, hair dryer, alarm clock, iron and ironing board, cable TV with HBO, phone with voicemail and complimentary local calls, and WiFi. Our Texas hotel guests can request one of our 32 suites that feature a wet bar, mini refrigerator, and microwave.
Sure to please the busy executive or leisure Texas traveler, Gainesville Hampton Inn & Suites hotel guests will enjoy our free, hot breakfast, which is served daily. Our hotel provides wireless internet access in the lobby and meeting rooms and a USA Today available in the hotel lobby Monday through Friday.
Location
Hampton Inn & Suites Gainesville
4325 North Interstate 35, Gainesville, TX
76240, United States
Hours
Reviews
4.1
716 reviews
5 stars
381
4 stars
187
3 stars
67
2 stars
36
1 star
45
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, bathrooms, and public areas, with reports of bugs and hair found in rooms.
Staff Performance
While some staff members were praised for their friendliness and helpfulness, others received criticism for poor customer service and unprofessional behavior.
Comfort and Amenities
Guests reported discomfort due to hard beds, noisy air conditioning, and issues with water temperature and pressure in showers.
Breakfast Quality
Breakfast received mixed reviews; while some enjoyed the variety, others noted it was often understocked or lacking in quality.
Location Convenience
The hotel's location near Winstar Casino and a Cracker Barrel was frequently mentioned as a positive aspect.
- DMDerrick Moss1 day ago3.0The service and location was very good but the bathroom needs to be painted. Paint was flaking off and the bed was squeaking bad. Hard mattress was uncomfortable! Water pressure was low in the shower.
- GSGerry StinsonNov 18, 20254.0The Room was great, I had some rolling in drilling going on above my room. I’m thinking that they had some remodeling going on throughout the night.
- BBBrooks BowmanNov 11, 20251.0I had a terrible experience at Hampton Inn & Suites Gainesville. I booked this hotel for my 10-year-old son and me. The location is near our deer lease, making it convenient and eliminating the need for us to drive an hour the next morning to hunt. I chose Hampton Inn & Suites Gainesville because the reviews were decent compared to other options in Gainesville, and the location was convenient for our hunting activities. When we arrived at the hotel, the receptionist was texting on her phone while wearing a mask and was not very friendly. We went to bed, and around 10:00pm, the noise started to increase. It sounded like a circus, and the pounding on our ceiling was so loud that neither my son nor I could sleep. I called the receptionist, who informed me that another guest had complained and the issue was being addressed. The loud noises on the floor above us continued until 1:00am, and we could take it no longer. My son and I packed up all our belongings and headed home around 1:30am, and as a result, we had to reschedule our hunting trip. I called Hampton Inn & Suites' customer service number to report my experience with both the receptionist and the noise. They responded by telling me the mask was for personal reasons. I ended the conversation by telling them that the representative's mask was the least of my concerns; it was the noise that forced us to leave, as well as the receptionist's unwelcoming attitude. This was by far the worst experience I’d ever had with a hotel, and I will never go back.
- SOsofia olivarezNov 9, 20251.0We've stayed several times at this hotel, when we arrived we asked to use our AARP discount and they asked if we were Hilton members and we said yes, she used that discount but never told us what the discount was and the receipt does't show it either. Breakfast food was cold. When we checked out we let the concierge know that the shower didn't stay at a consistent temperature, it would turn cold then hot even though we put it the on in between temperature, apology but no tyoe of compensation. Now checking my cc transactions and I show 2 charges instead of 1, so I call and they tell me its the bank that is holding the charge, but I dont believe that is correct. We were celebrating our anniversary so not a good experience at all for us
- ASAlex SolisNov 7, 20254.0I enjoyed my stay. My room was clean and comfortable. I almost didn't stay because of the parking situation. My pickup and RV are 52' combined. I was told to park at the Trucker's Paradise, but they're no longer in business and the gates are locked. So, this posed a major problem and it was after dark when I arrived. I managed to barely squeeze into the hotel parking. 😅
Frequently Asked Questions About Hampton Inn & Suites Gainesville
What are the check-in and check-out times at Hampton Inn & Suites Gainesville?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hampton Inn & Suites Gainesville.
Does Hampton Inn & Suites Gainesville offer free breakfast?
Yes, the hotel provides a free hot buffet breakfast to guests.
Is Hampton Inn & Suites Gainesville pet-friendly?
Yes, the hotel welcomes pets, including cats and dogs.
What accessibility features does Hampton Inn & Suites Gainesville have?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Does Hampton Inn & Suites Gainesville provide fitness facilities?
Yes, there is a free fitness center available, equipped with free weights, elliptical machines, and treadmills.
Is Wi-Fi available at Hampton Inn & Suites Gainesville, and is there a fee?
Free Wi-Fi is available in public areas and the hotel provides public internet terminals.
Is there parking available at Hampton Inn & Suites Gainesville?
Yes, self-parking is available and free for guests at the hotel.
What nearby restaurants can I visit around Hampton Inn & Suites Gainesville?
Nearby dining options include Butter Chicken Bowl for halal Indian and Pakistani cuisine, Cracker Barrel Old Country Store for American and Southern food, Sbarro for pizza, Uncle Mike Smoke BBQ for barbecue, and In the Cut Cafe for Southern style meals.
Are there shopping centers or stores near Hampton Inn & Suites Gainesville?
Yes, guests can visit nearby shopping centers like The Plaza at Liberty Crossing and Gainesville Factory Stores, as well as stores like Zales Outlet and Reebok for jewelry and menswear respectively.
What nearby attractions can guests explore while staying at Hampton Inn & Suites Gainesville?
Guests can explore the Oklahoma Windstar Casino located three miles from the hotel, enjoy the Market Days at Liberty Crossing public market, or grab coffee and smoothies at Dog House Coffee.