Business Details
About
HotelExtended Stay HotelHome2 Suites
Just a short drive from the Dallas/Fort Worth International Airport and 20 minutes from downtown Dallas, Home2 Suites by Hilton® Dallas-Frisco, TX, is a home away from home for budget-conscious business and leisure travelers. In addition to being convenient to local dining and shopping, Home2 Suites Dallas-Frisco is also close to great local attractions, including the Dr. Pepper Arena and Hawaiian Falls Waterpark. Baseball fans can also take in a Frisco RoughRiders game—the Double-A affiliate of the Texas Rangers. But it’s not all fun and games; we’re also adjacent to many national and international businesses, including ThyssenKrupp, Oracle and Ericsson.
Location
Home2 Suites by Hilton Dallas-Frisco, TX
2000 Parkwood Boulevard, Frisco, TX
75034, United States
Hours
Reviews
4.5
812 reviews
5 stars
557
4 stars
166
3 stars
46
2 stars
14
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Service
The staff received high praise for their friendliness, professionalism, and helpfulness, with specific mentions of individuals like Katie, Argueta, and Benji.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, although there were isolated reports of pest issues.
Breakfast Quality
The breakfast offerings were frequently noted as excellent, with a variety of options and attentive service from staff.
Room Comfort
Rooms were generally described as spacious and comfortable, though some guests reported issues with noise and bedding.
Location
The hotel is well-located near shopping and dining options, making it convenient for guests.
- ASandrew snyderDec 30, 20255.0The breakfast service was incredible. Argueta was especially kind and caring to all the guests. Highly recommend!
- DEDily y EvanDec 29, 20255.0Buen desayuno y el cuarto limpio.Personal amable.Gracias a Argueta por su excelente servicio en el desayuno
- PHPamela HallDec 29, 20252.0We stopped here overnight after returning from London on a 10 hour flight. I was disappointed to find a thick, black hair on the bathroom floor and the trash can under the kitchen sink was full. The room was just not clean and smelled nasty, like dirty socks. As a Diamond member, we've had good experiences with other Home2 properties, but this one was a huge disappointment. For almost $200 a night for a double, I expected a clean, fresh room. I have photos but the site has no way to upload them.
- SSSwapna SeerlaNov 5, 20251.0I had a disappointing experience during my stay. On two separate days, I found lizard in the bathroom. The first time, after several calls, maintenance finally came with a kitchen staff member to remove it. The second time, I was told the earliest assistance would be after 6 a.m., so I had to figure out ways to deal with it while I get ready for work. The staff mentioned there wasn’t much they could do and offered a drink and snack instead. While I understand policies around staff entering rooms, the situation was stressful and poorly handled. I hope management reviews pest control and guest response procedures so others don’t go through this. My rating will be a 0 if given a chance.
- NKNick KokadzambaOct 23, 20255.0A Front Desk Experience That Truly Made My Day – Thanks to Katie! From the moment I walked in, Katie greeted me with such a genuine smile that it instantly set the tone for the rest of my visit. You could tell she wasn’t just doing her job — she truly cared about making people feel welcome. There was a small mix-up with my appointment time, and honestly, I was ready to be frustrated. But Katie handled it like a total pro. She listened carefully, reassured me, and within minutes had everything sorted out — all while keeping that calm, friendly energy that made it impossible not to smile back. Throughout my time there, I noticed how Katie interacted with everyone — greeting regulars by name, helping new visitors find their way, juggling phone calls, and still finding time to check in to make sure everyone was comfortable. It’s rare to meet someone who can balance professionalism with such kindness and authenticity. By the time I left, I remember thinking, “If every place had a Kate at the front desk, the world would run a lot smoother.” She’s truly the heartbeat of that office — efficient, warm, and a reminder that great customer service still exists.
Frequently Asked Questions About Home2 Suites by Hilton Dallas-Frisco, TX
What are the check-in and check-out times at Home2 Suites by Hilton Dallas-Frisco, TX?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is free breakfast available at Home2 Suites by Hilton Dallas-Frisco, TX?
Yes, free breakfast is available for guests.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Are pets allowed at Home2 Suites by Hilton Dallas-Frisco, TX?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features are available at the hotel?
The hotel offers accessible parking, elevators, and is mobility accessible.
Is parking available and is there a cost for it?
Self-parking is available for free at the hotel.
What amenities are available for guests who want to stay active?
The hotel provides free access to a fitness center and has one outdoor pool.
Is there a business center or meeting rooms available at the hotel?
Yes, there is a business center available, but there are no meeting rooms or conference facilities on site.
What nearby shopping options are available to guests?
Nearby, guests can visit retail stores such as Rooms To Go Kids - Frisco, Ethan Allen furniture store, Victoria's Secret PINK lingerie store, and Dillard's department store for a variety of shopping needs.
What local attractions can guests visit near Home2 Suites by Hilton Dallas-Frisco, TX?
Guests may enjoy fun nearby attractions such as Dr. Pepper Arena, Hawaiian Falls Waterpark, and catching a Frisco RoughRiders baseball game.