Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center
4.43361 reviews
Business Details
About
Hotel
Daily Mandatory Charge includes: Texas Recovery Fee and Frisco Tourism PID Fee
Our all-suite hotel is located just 25 minutes north of Dallas with easy access from highway 121 and Dallas North Tollway, conveniently located near restaurants, shopping, and sports facilities. Frisco is known as one of the safest and fastest growing cities in America as well as Sports City USA.
Area attractions include Comerica Center, The Star - Dallas Cowboys Headquarters, Toyota Stadium - Major League Soccer Complex and Hall of Fame, Riders Field - Minor League Ballpark, Stonebriar Centre Shopping and Restaurants, National Video Game Museum, and Museum of the American Railroad.
Location
Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center
7600 John Q. Hammons Drive, Frisco, TX
75034, United States
Hours
Reviews
4.4
3,361 reviews
5 stars
2,190
4 stars
719
3 stars
221
2 stars
90
1 star
141
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Hannah, Alan, and Martavius.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including reports of bed bugs, mold, and unclean rooms.
Room Condition
Guests frequently noted that the rooms were outdated and in need of maintenance, with issues such as broken fixtures and musty odors.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking compared to previous experiences.
Location
The hotel’s location was frequently praised for its convenience, being close to restaurants and attractions.
- MDMary Downs2 days ago5.0Hannah and Cleveland went above and beyond the call of duty for sure. I called in and Cleveland went to look for my lost IPad and I walked over to see if I could help with it and it was so MIA that my battery even ran out on it. Hannah took me back through all of my steps this afternoon from when I left the conference room, You need to give them a raise, they deserve it! They are keepers! By the way, we did find it. Woohoo!
- KBKara Bombard3 days ago5.0Had a great experience here! Alan was the shuttle driver and was so helpful. And I loved interacting with the front desk as well.
- GMGina MooreNov 11, 20255.0Very pleased while there during my visit for a conference. The front desk was great! Willard, Blake and especially Hannah were great. Hannah working in her sling, was able to mange mange many during a large lunch rush by her self! With our conference going on. Blake was great, and Willard so on top of it and very expererineced. All of them, managed things with a smile with the crowd and got to know names, and loved it. great team! beautiful place ! My room was great, the rest of the staff was so wonderful!
- HAHeather AlbaneseNov 9, 20255.0We loved our stay! Breakfast was delicious! Rooms were clean. Staff was friendly. Our shuttle driver Alan was so kind to us and happy to take us anywhere we needed a ride.
- TLTrina LaneNov 4, 20255.0Upon checking in a young man by the name of Medarious? I'm not sure if spelling, was absolutely wonderful. He was courteous and professional and ensured I received A1 treatment. Please acknowledge his hospitality and ability to represent your brand with excellence.
Frequently Asked Questions About Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center
What accessibility features does Embassy Suites by Hilton Dallas Frisco offer?
The hotel offers accessible parking and accessible elevators to accommodate guests with mobility needs.
Is there free breakfast available at the hotel?
Yes, free breakfast is available for guests at Embassy Suites by Hilton Dallas Frisco.
What time is check-in and check-out at the hotel?
Check-in time starts at 4:00 PM and check-out is by 11:00 AM.
Are pets allowed at Embassy Suites by Hilton Dallas Frisco?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel have swimming pools and a sauna?
The hotel features two indoor pools and a sauna for guests to enjoy.
Are there any special amenities for fitness and wellness at the hotel?
Yes, the hotel provides a free fitness center and has massage services available. There is also a hot tub on site.
What dining options are available within the hotel?
There are three restaurants, a bar, and room service is available. Vegan and vegetarian meals are also offered.
Is parking available at the hotel?
Yes, both self-parking and valet parking are available for guests.
What nearby sports and entertainment venues can guests visit?
Guests can visit Comerica Center, The Star - Dallas Cowboys Headquarters, Toyota Stadium - Major League Soccer Complex and Hall of Fame, Riders Field baseball park, Texas Legends arena, Dr Pepper Arena, and Frisco Sports Complex, all close to the hotel.
Are there nearby places for swimming lessons or aquatic activities?
Yes, British Swim School Frisco and British Swim School North Dallas are nearby, offering swimming instruction and aquatic education.
What local dining options are near the hotel?
Nearby dining includes Cyprus Grille, Nathan's Famous hot dog restaurant, and The Potter's House of North Dallas-Frisco café and restaurant.
What conference and event facilities are close to Embassy Suites by Hilton Dallas Frisco?
The hotel is near the Frisco Convention Center, Frisco Conference Center, and Frisco Grand Ballroom, convenient locations for meetings and events.