Business Details
About
HotelTru by Hilton
Daily Mandatory Charge includes: Texas Recovery Fee.
We’re 10 minutes from DFW Airport, a short walk from local restaurants, and 7 miles from Grapevine, home to LEGOLAND® and several wineries. The AT&T Stadium and Globe Life Ballpark are 15 minutes from our door. Enjoy daily hot breakfast and our outdoor pool during your stay.
Location
Hours
Reviews
4.0
407 reviews
5 stars
227
4 stars
77
3 stars
37
2 stars
21
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many guests reporting rude or unhelpful staff, particularly at the front desk.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems in rooms and common areas, including dirty bathrooms and unkempt facilities.
Breakfast Quality
While some guests praised the breakfast, others criticized it for lack of variety and quality, with specific complaints about watered-down drinks and limited options.
Parking Charges
Several customers expressed dissatisfaction with unexpected parking fees, which they felt were not clearly communicated during booking.
Room Comfort
Guests reported issues with room comfort, including small sizes, uncomfortable beds, and noise disturbances from other guests.
- LCL. Craig Taylor MA CLF CLTC DIA CSADec 29, 20254.0This is definitely a hotel made for a quick stay for our of town meeting visitors. Rooms are very small but brand new and high efficiency. It's located near literally a hundred different restaurants all up and down both sides of the main road it's located on as well as other shopping and services. The only reason I gave it a four was just the small size of the room
- ABApril BatemanDec 27, 20254.0Clean and updated, staff is extremely friendly and helpful, but rooms are extremely basic
- LLLindaDec 25, 20255.0This is one of the best hotels me and my family have stayed at good complamentry breakfast, the rooms are very clean, the pool is clean and good costumer service
- ALAndy LedbetterDec 20, 20254.0The good: the people, especially the gal in charge of breakfast. She's awesome. Why we won't be back: 1, I'm on crutches and the handicap spaces are about 70' further from the door than spaces reserved for Hilton loyalty customers. 2, tepid shower water at 3 pm. 3, very low water pressure during the entire stay. 4, they have started charging for parking. Ridiculous for a suburban hotel!
- MFMarie FlowersDec 14, 20252.0This hotel has been great over the years. I am only giving 2 stars because all of the sudden they are charging $20 for parking. I will be staying at a different hotel in the future.
Frequently Asked Questions About Tru by Hilton Euless DFW West
What are the check-in and check-out times at Tru by Hilton Euless DFW West?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included during the stay at Tru by Hilton Euless DFW West?
Yes, a free daily hot buffet breakfast is included for guests.
Does the hotel offer free Wi-Fi and business facilities?
Yes, free Wi-Fi is available in public areas, and there is a business center on site.
Are pets allowed at Tru by Hilton Euless DFW West?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, elevators, and is mobility accessible to accommodate guests with disabilities.
Is there a swimming pool available for guests?
Yes, the hotel features one outdoor pool for guest enjoyment.
Are there any fitness facilities at the hotel?
Yes, a fitness center is available and free for guests to use.
What are the parking options at Tru by Hilton Euless DFW West?
Self-parking is available for guests at the hotel.
What nearby restaurants can guests visit around the hotel?
Guests can enjoy meals at The Original Pancake House, IHOP, Outback Steakhouse, Five Guys, Raising Cane's, Piada Italian Street Food, and Lazy Dog Restaurant & Bar, all within walking distance or a short drive from the hotel.
Are there local attractions close to the hotel for guests to visit?
Yes, LEGOLAND® and several wineries in Grapevine are about 7 miles away, and AT&T Stadium and Globe Life Ballpark are a 15-minute drive from the hotel.
How can guests access the hotel from Dallas/Fort Worth International Airport (DFW)?
The hotel is 10 minutes from DFW Airport, making it convenient for travelers, though there is no airport shuttle or transfer service provided by the hotel.