Tru By Hilton El Paso East Loop 375

4.2
542 reviews

About

Hotel
Close to El Paso International Airport and Fort Bliss, Tru By Hilton El Paso East Loop 375 welcomes you. Stay in our smaller, efficiently designed rooms featuring large TVs, big bathrooms and innovative storage. Find free, hot breakfast and 24/7 LavAzza coffee, Stash tea and hot chocolate in the lobby. Enjoy our uniquely Tru breakfast bar, with over 30 toppings to create a healthy or indulgent meal. Our Eat. & Sip. Market is open all day and night for when you want a gourmet snack, as well as single-serve beer and wine. Hang out in our huge lobby. Work with free WiFi and wireless printing, play a game or shoot some pool. Stay fit in our modern fitness center, then sit back and enjoy the view from our outdoor patio. Affordable travel now comes with unexpected things – like certainty.

Location

Tru By Hilton El Paso East Loop 375
3620 Joe Battle Blvd, El Paso, TX
79938, United States

Hours

Reviews

4.2
542 reviews
5 stars
324
4 stars
103
3 stars
46
2 stars
26
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the friendly and helpful staff, particularly mentioning individuals like Garrett and Cesar for their exceptional service.

Cleanliness

Overall, the hotel was noted for its cleanliness, with many guests appreciating the spotless rooms and common areas.

Room Issues

Several reviews highlighted issues with room design and amenities, including small room sizes, lack of microwaves, and inconvenient bathroom layouts.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking in protein options.

Location Challenges

Guests reported difficulties with the hotel's location and access, describing it as confusing to navigate.
  • JJ
    Julianna Jones
    Nov 7, 2025
    5.0
    Our stay was wonderful. A man working at the front desk named Garrett was incredibly helpful. He recommended restaurants to us multiple times that ended up being exactly what we were looking for. He also gave us recommendations for stores located nearby. Garrett was amazing, and we are so grateful for his help. He made our stay fantastic!
  • DM
    Derossany Manuel
    Oct 15, 2025
    5.0
    Very nice hotel everything was clean and everyone was very nice.
  • PL
    Perla Lugo
    Oct 9, 2025
    5.0
    Muy limpio! Es hotel muy nuevo y las habitaciones en muy buen estado, los juegos de mesa increíbles !
  • VS
    vero s.c.
    Sep 28, 2025
    5.0
    Me encanto el hotel muy limpia la habitación y con una vista hermosa, tienen juegos para los niños y desde q entras son amables a nosotros nos atendió un joven que se llama cesar muy cordial y amable !!! Excelente hotel claro q regresamos !!!
  • BF
    Bill Fedco
    Sep 22, 2025
    4.0
    I had checked in on line as a diamond member. I checked in to room 101 as we had a pup with us and easier to take her out. When we got there the AP changed our room # to 218. I even showed the lady at the front desk my screen shot of my AP showing 101. She couldn't care. Shower was a bit beat up in the room and the room was smaller then most Hilton products.

Frequently Asked Questions About Tru By Hilton El Paso East Loop 375

What are the check-in and check-out times at Tru By Hilton El Paso East Loop 375?

Check-in time is at 16:00 and check-out time is at 11:00.

Is breakfast included during a stay at Tru By Hilton El Paso East Loop 375?

Yes, a free breakfast is available for guests.