Business Details
About
HotelHampton Inn
Welcome to Hampton Inn & Suites El Paso/East hotel. Conveniently located on I-10, in east El Paso, Texas, this welcoming, modern hotel offers easy access to El Paso Airport, downtown El Paso and many popular eateries, shopping opportunities and attractions. Fort Bliss is just a short distance away and many major companies including Coca-Cola and Cisco Systems are within three miles of our El Paso, TX, hotel.
Organize a successful business event for up to 60 people in the modern, 1050 sq.ft. meeting room and take advantage of professional services and the latest A/V technology in the free, 24-hour business center.
Settle into a bright and comfortable guest room at this El Paso, TX, hotel. Check emails with free WiFi, watch a movie on the 42-inch LED TV and sleep soundly in the clean and fresh Hampton bed®. Choose a spacious suite for more space and amenities – ideal for families and extended stays. Wake up to delicious, fresh-baked waffles and hearty, topped oatmeal at Hampton’s free hot breakfast buffet or grab a free Hampton On the Run™ Breakfast Bag, available Monday through Friday. Soak up the sunshine in the outdoor swimming pool or energize with the latest equipment in the free 24-hour fitness center. Stock up on snacks, drinks and any travel essentials you might have forgotten in the 24-hour Suite Shop.
Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That’s 100% Hampton®.
Location
Hampton Inn & Suites El Paso/East
12055 Gateway West Boulevard, El Paso, TX
79936, United States
Hours
Reviews
4.5
831 reviews
5 stars
558
4 stars
173
3 stars
50
2 stars
16
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting specific individuals for their exceptional service.
Cleanliness Issues
Several reviews pointed out cleanliness problems, including dirty rooms and bathrooms, with some guests expressing dissatisfaction with housekeeping.
Room Comfort
While some guests found the beds comfortable, others reported issues with room odors, outdated decor, and maintenance problems.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and quality, others felt it was basic and could be improved.
Location and Safety
Guests appreciated the hotel's convenient location and felt safe during their stay, often noting nearby amenities.
- GHGina Hodge4 days ago5.0Conveniently located near I-10, though a bit tricky to find at first. The staff was friendly and helpful, and the rooms were clean. The two-queen suite was spacious and comfortable for our family of five and our pup. There was a good area to walk the dog, which we really appreciated. Breakfast offered a nice variety and was very good, and the gym was spacious and well-equipped. After a long day on the road, we slept great and felt well-rested.
- ASAngel Rodriguez SotoJan 1, 20265.0Que te puedo decir... Es un Hampton, café, chocolate, galletas en la noche... En la mañana desayuno caliente, el hotel huele rico, limpio, vale la pena hospedarse, la diferencia contra otros... Sin ofender, la puedes sentir a cada momento. En la recepción hacen el esfuerzo por entenderte, si es que no hablas ingles, te hacen sentir bien.
- RFRick FliegerDec 27, 20253.0The room was clean and large, but a little strange in its design, with a ridiculously oversized desk (almost ten feet long) dividing the sitting and sleeping areas. Bed was too firm for my taste but the linens were nice. Road noise was excessive and I could hear people thumping their suitcases down the stairwell very early in the morning. Water only got slightly warm, never hot. Coffee, even the supposed "dark roast," was brownish water with no coffee flavor whatsoever. Considering that I paid $170 for the night, I expected better: more deluxe amenities, greater comfort, and better sound insulation.
- CFCindy FavelaDec 24, 20255.0The people/staff here are kind and helpful. Beds and pillows are comfortable, and rooms are clean. We got a suite and I was pleasantly surprised with the space; it was better in person than the photos I saw online. We visited family for Christmas but still have to get some work done, so the desk in the middle of the room is perfect. Next to I-10 but quieter than expected.
- JJJeremyDec 16, 20251.0The tiled floor entryway has loose tiles that move if stepped on. Also, one half of the floor in the main area squeaks and feels like the subfloor isn’t secured properly. It squeaks even when my medium size dog walks over the area.
Frequently Asked Questions About Hampton Inn & Suites El Paso/East
What are the check-in and check-out times at Hampton Inn & Suites El Paso/East?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn & Suites El Paso/East offer free breakfast?
Yes, a free hot breakfast buffet and a Hampton On the Run™ Breakfast Bag on weekdays are available.
Is the hotel pet-friendly?
Yes, both dogs and cats are welcome at the hotel.
Are there fitness and recreational facilities available at the hotel?
Yes, the hotel has a free 24-hour fitness center, game room, and one outdoor swimming pool.
Is parking available at Hampton Inn & Suites El Paso/East?
Yes, free self-parking is available for guests.
What accessibility features does the hotel provide?
The hotel offers accessible parking, elevators, and is mobility accessible.
Does the hotel have a restaurant or bar on-site?
No, the hotel does not have a restaurant or bar onsite, but a 24-hour Suite Shop convenience store is available.
How can guests get to the hotel from the airport?
The hotel is conveniently located with easy access to El Paso Airport, but it does not offer airport shuttle or transfer services.
Are there nearby dining options around Hampton Inn & Suites El Paso/East?
Yes, nearby dining options include Whataburger, Baskin-Robbins, and Chipotle Mexican Grill, all within close proximity.
What nearby hotels can visitors consider when staying in the area?
Nearby hotels include Courtyard by Marriott El Paso East/I-10 and Hampton Inn & Suites El Paso/East itself.
Are there convenience stores or gas stations close to Hampton Inn & Suites El Paso/East?
Yes, 7-Eleven, Circle K, and Corner Store are nearby convenience stores and gas stations available for guests.