Business Details
About
HotelBusiness Meeting LocationsEmbassy Suites
Welcome to the new Embassy Suites El Paso hotel, located off I-10 and just 2 miles from El Paso International Airport. Reach Fort Bliss, Texas Tech Medical Center and offices for Boeing, Raytheon and Western Refining in 5 minutes. UTEP and the convention center are just 10 minutes away. Our hotel will be undergoing renovations from November 15, 2023 to June 30, 2024. Thank you for understanding.
Kick off your shoes and feel at home in a spacious two-room suite. The living room has a sofa bed, HDTV and work table, plus a kitchenette with microwave, mini-refrigerator, wet bar and coffeemaker. The private bedroom has an additional HDTV.
Begin the morning with a free made-to-order breakfast, and enjoy comfort food with local flair at 1 Bistro Café. Join us for drinks and snacks at the complimentary Evening Reception* in the beautiful atrium lounge. Daily room service is available, and our El Paso hotel has a 24-hour convenience shop for late-night cravings.
Take a dip in the heated indoor pool and whirlpool, or savor the warm El Paso sun on our patio. The fitness center is well-equipped for a full-body workout. Host a corporate meeting or wedding reception for up to 200 guests in one of our ballrooms. The hotel offers 3,060 sq. ft. of event space, an extensive catering menu and A/V equipment rental. Prepare for a board meeting in the 24-hour business center.
*Service of alcohol subject to state and local laws. Must be of legal drinking age.
Location
Hours
Reviews
4.2
1,721 reviews
5 stars
991
4 stars
396
3 stars
139
2 stars
76
1 star
119
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about dirty rooms, including hair and mold, indicating a need for improved housekeeping.
Staff Performance
While many guests praised the friendly and helpful staff, there were also reports of rude service from certain employees, particularly at the bar.
Amenities and Breakfast
Guests enjoyed the breakfast offerings, especially the made-to-order omelets, but some noted that the breakfast area was often overcrowded and not well stocked.
Aging Facilities
The hotel is described as outdated and in need of renovations, with several guests mentioning issues like broken amenities and poor room conditions.
Value for Money
Some guests felt the hotel did not meet Hilton standards and was overpriced given the condition of the rooms and facilities.
- JSjohnson shi2 days ago1.0We are diamond members, and we check in on Wednesday January 7 2026 and we checked out on January 10, 2026. My Husband and I was there for our Son Military retirement. We wasn't offered our thank you bag for being a diamond member. Our room didn't get service for the whole time of our stay even though we requested it. I had to go downstairs and let them know. By then it was late each night, because we was at retirement events. The bathroom was super small and things was outdated, but the most important thing was the service and it was BAD!
- LLlourdes lugo3 days ago3.0Close to the airport. Not typical embassy suites standards. Needs updates and better cleaning.
- WMWilmary MartinezJan 1, 20263.0The only complaint i have is the hot tub was not bubbly , but the real issue was the water was extremely dirty had some sort of floating particles not sure what they were the swimwear we used really stunk on another level ,, the smell penetrated the trunk of my car had to run clothes through washer twice
- ERErica RuizDec 12, 20255.0⸻ ⭐️⭐️⭐️⭐️⭐️ 5/5 — Outstanding Stay at Embassy Suites El Paso! Wow — what amazing treatment! Embassy Suites El Paso is such a clean, beautiful, and relaxing place. Every time we drive through El Paso, we won’t stay anywhere other than the Embassy Suites Hilton El Paso. We love the spacious, spotless rooms and the great pool. The evening happy hour snacks are always a treat, and the breakfast is truly one of a kind. Every stay feels welcoming, with friendly faces at check-in and a team that goes above and beyond to make sure guests feel taken care of. A special shout-out to Fernando for making our experience even better! Thank you, Embassy Suites El Paso! We can’t wait to be back.
- CNChris Last NameNov 30, 20254.0We stayed one night. Our room was very clean and in working order. All the staff we interacted with were pleasant and friendly. The evening reception had vegetables, chips, crackers, cheese, and dips. The morning breakfast was as expected and clean. The reason for 4 stars was the lack of detail with no shower gel in our shower, only one bath towel which housekeeping quickly remedied, no non alcoholic beer options available for the evening reception, and no egg substitute available even though the sign hanging at the omelet station stated one was there. Overall this hotel was a nice stay. It was a little higher than the other hotels but worth the price for us.
Frequently Asked Questions About Embassy Suites by Hilton El Paso
What are the check-in and check-out times at Embassy Suites by Hilton El Paso?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is Embassy Suites by Hilton El Paso a pet-friendly hotel?
Yes, the hotel welcomes pets including cats and dogs.
Is breakfast included at the hotel?
Yes, free breakfast is available for guests at the hotel.
What dining options are available at Embassy Suites by Hilton El Paso?
The hotel has 2 restaurants, a bar, a bistro café serving comfort food, and offers a complimentary Evening Reception with drinks and snacks.
Does the hotel offer accessible facilities?
Yes, Embassy Suites by Hilton El Paso offers accessible parking and has an accessible elevator. The hotel is mobility accessible as well.
Are there fitness and recreational facilities at the hotel?
Yes, there is a free fitness center, a heated indoor pool, a whirlpool, and a game room available for guests.
Is parking available for guests?
Yes, parking is available and self-parking is provided at the hotel.
What nearby restaurants can guests visit around the hotel?
Guests can visit nearby restaurants such as Gateway Restaurant & Bar, Tacos Chinampa, IHOP, and Denny's for diverse dining options.
Are there other hotels close to Embassy Suites by Hilton El Paso?
Yes, nearby hotels include El Paso Suites Hotel and La Quinta Inn El Paso - Airport, which could be alternatives or options for visitors.
How can nearby places help guests during their stay?
Nearby places such as Gateway Restaurant & Bar provide additional dining options, while nearby hotels offer choices for accommodation. Guests can explore local attractions and businesses like the El Paso Community Home Health or enjoy entertainment and services around the hotel area.