Business Details
About
HotelExtended Stay Hotel
Close to all the Dallas hotspots, youll find our Home2Suites by Hilton Dallas/DeSoto hotel. Modern, new and ideal for a quick getaway or extended stay, we make travel to the Lonestar State easy and fun. Wake up to free breakfast at our Inspired Table with over 400 different and tasty options. Choose from a variety of cereals, artisan breakfast sandwiches, waffles, hot cereals, yogurt and assorted toppings. Every room in our all-suite hotel is customizable to your needs with moveable furniture, a full kitchen, sofa bed, free WiFi and an HDTV with premium channels. Stop by Monday through Thursday for our complimentary Evening Managers Reception. Choose a one bedroom suite for more space and a wall separating the bedroom from the kitchen and living areas.
Be the star of multi-tasking at the Spin2 Cycle, where you can run on the treadmill while running a load of wash. Stop by the 24-hour Home2Mkt for a snack and any forgotten travel essentials. Refresh in the outdoor saline pool and cook up your favorites on the outdoor grill. Dont forget your furry friend: they are welcome at our pet-friendly hotel.
Location
Home2 Suites by Hilton Dallas DeSoto
1300 E Centre Park Boulevard, DeSoto, TX
75115, United States
Hours
Reviews
4.1
663 reviews
5 stars
387
4 stars
140
3 stars
38
2 stars
29
1 star
69
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted serious cleanliness problems, including reports of bed bugs, roaches, and dirty furniture.
Customer Service
While some guests praised the front desk staff for being helpful and accommodating, others reported rude behavior and poor management response.
Room Condition
Guests frequently mentioned that rooms were in poor condition, with outdated furniture, stains, and maintenance issues.
Breakfast Quality
The breakfast offerings received mixed reviews, with many guests finding the options limited and unappetizing.
Amenities Problems
Several guests reported issues with amenities such as broken elevators, non-functioning treadmills, and closed pools.
- FWFelise Washington2 days ago5.0The service at the front desk, top tier. No critiques. The location is very convenient for the current route I'm on for work. The rooms could be better but they are currently under renovation. I presume that if I visit in the future that will be up to date and contemporaneous
- PVPatricia VazquezNov 10, 20255.0We booked on Booking.com and were charged for the room about a week prior to checking in. When we arrived, the front desk could not find where we had already paid, and charged us again. I left a message for the General Manager to see about a refund, and within 48 hours, I got a call from Scott telling me my refund had been processed. It’s a great property with a great staff. Definitely would stay again.
- TCTren CuevasOct 31, 20255.0Really Great for a long-term stay The only problem Is broken light in bathroom all dough the service is excellent
- JSJason StewardOct 30, 20251.0Quality of a mattress is the most important factor in a good night sleep. Yolanda with the gold teeth working the front counter would not let my wife see a room or touch the mattress. She said this was a policy set by the manager, Scott. I have NEVER had a hotel do this. If you're looking for a place for the night, keep driving! The quality of hospitality is equivalent to the soci-economic conditions of the area.... in other words, this is what you get when you're in the bad side of town.
- MMMargaretOct 13, 20252.0When I arrived in my room, I opened the toilet seat to find a roach (flushed it), and also saw a baby roach on bathroom sink which snuck in behind the mirror. I was able to change rooms immediately and receive a full refund thanks to the front desk staff, so great customer service. Otherwise this would have been a 0 star review. Everything else was nice overall. Just be aware they may have an infestation.
Frequently Asked Questions About Home2 Suites by Hilton Dallas DeSoto
What accessibility features are available at Home2 Suites by Hilton Dallas DeSoto?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included in the stay at Home2 Suites by Hilton Dallas DeSoto?
Yes, complimentary breakfast is available, featuring a variety of options including cereals, artisan sandwiches, waffles, and yogurt.
Are pets allowed at Home2 Suites by Hilton Dallas DeSoto?
Yes, the hotel welcomes both cats and dogs, making it a pet-friendly accommodation.
Does Home2 Suites by Hilton Dallas DeSoto provide free WiFi to guests?
Yes, free WiFi is available throughout the hotel, including public areas and a public internet terminal.
What are the check-in and check-out times at this hotel?
Check-in time starts at 3:00 PM, and check-out time is at 11:00 AM.
Is parking available for guests, and is there a fee?
Yes, self-parking is available at no charge for guests staying at the hotel.
Are there any fitness facilities at Home2 Suites by Hilton Dallas DeSoto?
Yes, the hotel has a fitness center available for free to all guests.
What nearby hotels can guests consider besides Home2 Suites?
Guests can consider staying at the Hampton Inn & Suites Dallas-DeSoto, which is located nearby and offers additional lodging options.
What local entertainment options are near Home2 Suites by Hilton Dallas DeSoto?
Nearby guests will find Bobbi Sox, a bar that offers a lively environment to unwind after a day of travel or work.
Are there any parks or outdoor spaces near the hotel worth visiting?
Yes, Brownlee Park in Lancaster, Texas, is a nearby park offering a nice outdoor space for relaxation or recreational activities.