Business Details
About
HotelHampton Inn
We are ready to meet your needs with passion and courtesy at the Hampton Inn & Suites Decatur, Texas whether you are here for business, pleasure or a little of both. We offer spacious rooms with king-size or queen-size beds and many small touches that add up to a smooth experience. Visit our hotel in Decatur and you will always start (and end) each day with everything you need for a successful visit.
Once you've arrived at our hotel, you'll find a lot of great amenities waiting for you in your room. Need to get some work done while you're with us? We offer complimentary high-speed internet access in every guest room. Prop your laptop on our handy lap desk and type away while you watch TV. Or, simply listen to your favorite kind of music by pressing one of the pre-set buttons on your room's alarm clock. When you're ready for some rest, hunker down for the night in our comfiest amenity yet: Cloud Nine Bedding, The Hampton Experience.
Location
Hampton Inn & Suites Decatur
110 South U.S. Highway 287, Decatur, TX
76234, United States
Hours
Reviews
4.4
700 reviews
5 stars
453
4 stars
147
3 stars
56
2 stars
15
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Judy and Melissa, received high praise for their friendliness and helpfulness, contributing to a welcoming atmosphere.
Cleanliness
Many reviews highlighted the cleanliness of the hotel and rooms, although there were some complaints about specific cleanliness issues.
Breakfast Quality
The breakfast was generally well-received, with a good variety, though some guests found it repetitive or lacking at times.
Location Issues
Several customers noted difficulties in finding the hotel entrance and navigating the surrounding area.
Room Comfort
While many guests enjoyed the comfort of the rooms, there were complaints about bed quality and noise from traffic.
- PPPaulJan 6, 20265.0This hotel in hands down the best experience I have had at a hotel anywhere in the country. The staff was remarkable and so friendly. My son needed to stay two more nights and they had to put him in a new room. They let him move across the hall at 9 am in the morning and they asked if he needed help. They sent a person up to help. Just all around great customer service!!!!
- KKkellyanne kortumDec 28, 20255.0We were driving from Utah to Ga and needed a last minute stay. Judy James was amazing in helping us with a room, the pool/hot tub opening, and just overall was kind.
- HRHeather Ehle RayDec 20, 20253.0Service dogs are legally allowed in dining rooms. They are medical equipment and should never be left in room alone. That’s like telling a woman her wheelchair is not allowed in the dining room. Pets are different. Please educate your staff.
- CMChris MurrayDec 18, 20254.0I usually pic hotels based on location and age; however, this just seemed the best choice in a smaller town. The place was not brand new, but I "hit the jackpot" on the service. After a long travel day, the last thing you need at check-in is a hassle, slow, or rudeness. I got the exact opposite from Janey or Judy ( I'm not good with names ), but this lady could teach Customer Service!!! In a word, she CARED. Enough said.....
- RFRandall FainDec 18, 20255.0My coworker was on Fri-Sun. He had a such a good experience checking in with Ms. Judy. She informed of Hilton Honors, amenities, and places to eat. It is rare to find customer service as good as this anymore. Rooms was clean, and the breakfast was excellent as well. Ms. Judy is definitely an asset to the hotel.
Frequently Asked Questions About Hampton Inn & Suites Decatur
What accessibility features are available at Hampton Inn & Suites Decatur?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included during the stay at Hampton Inn & Suites Decatur?
Yes, the hotel provides a free buffet breakfast to all guests.
Are pets allowed at Hampton Inn & Suites Decatur?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times for Hampton Inn & Suites Decatur?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does Hampton Inn & Suites Decatur offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and guest rooms.
What fitness and recreational facilities does Hampton Inn & Suites Decatur provide?
Guests can use the free fitness center, which includes elliptical machines and treadmills, and enjoy the indoor pool and hot tub.
Is parking available at Hampton Inn & Suites Decatur?
Yes, free self-parking is available for guests.
Are there retail or dining options near Hampton Inn & Suites Decatur?
Nearby options include McDonald's for fast food, Sears Hometown Store for electronics, and Toast Yur Bunz for hair supplies and women's clothing.
Are there fitness or martial arts facilities near Hampton Inn & Suites Decatur?
Yes, Peak Performance Decatur Brazilian Jiu-Jitsu gym is nearby, offering martial arts and fitness instruction.
Where can guests find banking services near Hampton Inn & Suites Decatur?
Citibank is located nearby for convenient banking services during your stay.