The Statler Dallas, Curio Collection by Hilton

Reviews

• NN

  Nicholas Neabling

  Nov 17, 2025
  1.0
  So I stayed at this same hotel on Halloween this year and it was the best night of sleep I had in a hotel this year. I travel quite a bit and have over 100 nights in Hiltons this year. So I was ecstatic to stay here for a weekend of relaxation. However, it was amazing how far downhill this place went in two weeks. I was booked in the exact same room as last time room 709. This stay though they had quite a bit of water remediation equipment on site. The hallways were loud and smelled musty. We arrived on Friday afternoon and the room wasn't ready so instead we ended up arriving very late following our Friday night plans. Got to the room and within an hour had allergy issues but thought maybe it was from being at the Stockyards. Had a terrible night of sleep but wasn't sure why. Saturday we went out for the day and my allergies cleared right up. We returned Saturday evening and within an hour my allergies were unbearable. We left and found a Tapestry in Las Colinas that was lightyears better. When checking out, the front desk staff said nothing nor apologized. Definitely the last place I will stay when visiting Dallas again.
• LJ

  Lainey Jackson-Bradford

  Nov 11, 2025
  5.0
  I wish this place was my home. Oh my God it is awesome. The bathroom is my wish every day. Robert was so helpful. We could not have made it without his help. He is a wonderful person. Thank you so much for employing him.
• SM

  Sophia M

  Nov 9, 2025
  2.0
  stayed here for two nights , staff was welcoming and attentive. however a few inconveniences, room service is extremely limited menu, valet took almost 30 min and housekeeping didn’t come till 4pm when i was in the room. i left an item in my room that i informed staff , i called not even 2 hours after my departure and its 24h later and i haven’t heard back or got any sort of solution . would not recommend this hotel
• MS

  Michael Ship

  Nov 6, 2025
  2.0
  Honestly, the room was very good but in all fairness, the particular room I had came with a spectacular panoramic window which opened out onto the roof and a wall so I could see nothing. FYI ... this meant little to me just adding some flavor. Someone has apparently gotten hold of Hilton and convinced them to take the human out of hospitality. They don't allow you to call Room Service ... you need to order on your phone. Don't be surprised to hear that it got screwed up ... and no one to call! Oh, as to the food, I ordered three room services and two had poor food (selection, quality, presentation, taste). One was chicken fingers (no I am not 8 years old) and to be fair ... they were amazing! By the way, they have THREE places in the hotel you can order food and yet their Room Service menu has a VERY limited selection ... they don't even offer a hamburger! Also, you cannot call for your car at Valet. You need to use their App. And the App is janky. Can you pay for valet charging it to your room? Sure, but you have to do it through the App ... which is janky. You wanna tip ... well, you can do cash but by now, you are sorta mad so I bet tips are suffering (I still tipped nicely but I was mad). Speaking of tipping. Do you wanna tip your housekeeper? I did not have cash but I saw a QR code in the room to tip housekeeping. Guess what ... not only was it janky but the minimum and maximum and only amount you could tip was $5. So, the hotel is ok but I only stayed there cause of a conference. As to food and beverage, you could order Uber Eats but you have to meet them in the lobby because they lock down elevators to guests with keys. I would avoid this place. Too bad, I am a Hilton Honors Member.
• PA

  Pablo Abramovich

  Oct 22, 2025
  4.0
  Estuvimos alojados dos noches (Octubre 19-21) El personal suer amable y atento. Muy lindo el hotel en general, limpiezae instalaciones. El primer dia sentimos olor a humedad en los pasillos, pero al segundo dia no estaba. La habitacion esta Bien, Le faltaba un pequeno refrigerador, y la algombra estaba un poco deteriorada, pero bastante bien. Para esa fecha la noche rondaba los $300. Lo peor del hotel, fue algo simple, pero que nos trajo bastante incomodidad. Para estacionar podes elegir el valet parking $60 po dia, o el self parking. (Ambas en un edificio que queda a la vuelta del hotel. El problema es que el self parking, no lo pagabas en el (generalmente pagas una suma fija al hotel y ellos tienen convenio con algun estacionamiento) En este caso, si estacionabas y volvias a salir, te volvia a cobrar! asi que no eran $25 por dia, sino mucho mas. Eso genero bastante inconveniente. La solucion es pagar el Valet, pero pagar otros $60 por dia, mas propinas, habiendo pagado $300 la noche, ya me parecia excesivo. La proxima vez, tendre en cuenta un hotel que resuelva mejor esta situacion.

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