Business Details
About
HotelHampton Inn
Daily Mandatory Charge includes: Texas Recovery Fee.
Welcome to Hampton Inn & Suites Dallas East, a new hotel with a stylish design and fresh decor. We are conveniently located 30 minutes from Dallas/Fort Worth International Airport, along Interstate 30, just 6 miles from Downtown Dallas and minutes from home of Big Tex, the largest state fair in USA. We are within proximity to Kay Bailey Hutchison convention center, Starplex Pavilion, and Dallas Arboretum and Botanical Gardens.
Join us every morning for free hot breakfast or grab a Hampton On the Run™ Breakfast Bag, available Monday through Friday. All of our stylish modern rooms feature free WiFi, mini-refrigerator, microwave and coffee makers. Our suites are available for guests that need extra space with a sofa bed and microwave ovens. Take a seat at the work desk and catch up on business or enjoy your favorite show on the 49-inch HDTV with premium channels. End each day with a peaceful night’s rest in our clean and fresh Hampton beds®.
Energize in the state-of-the-art fitness center, plunge into the indoor swimming pool or outdoor pool with patio. Take advantage of faxing and printing services in the 24-hour personal office nook. Our boardroom provides conference-style seating for up to 12 guests, and feature a 55-inch LCD TV.
Location
Hampton Inn & Suites Dallas East
8605 E R L Thornton Freeway, Dallas, TX
75228, United States
Hours
Reviews
4.0
808 reviews
5 stars
456
4 stars
155
3 stars
69
2 stars
34
1 star
94
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individual employees who provided excellent service.
Cleanliness
Several reviews noted that the hotel was clean and well-maintained, with guests appreciating the immaculate condition of their rooms and common areas.
Customer Service Issues
Numerous complaints were made regarding poor customer service, particularly from management, with guests expressing dissatisfaction over unreturned calls and rude interactions.
Safety Concerns
Multiple reviews raised concerns about the safety of the hotel’s location, citing incidents of theft and feeling unsafe in the area.
Additional Fees
Guests expressed frustration over unexpected charges, such as parking fees and smoking fees, which were not clearly communicated during the booking process.
- AAArnold AvelinoDec 25, 20255.0We definitely enjoyed our stay here! Thank you La Tonya for everything, from the greetings to the recommendations. Your professionalism and friendliness make you a valuable asset to the team at Hampton Inn! We appreciate you! Merry Christmas and Happy Holidays!
- DCDavid CharlesDec 22, 20251.0So I got the room for 3 nights and it ended up being in the roughside of dallas homeless people live right across the street screaming and yelling running back and fourth from their make shift tents couldn't even feel safe to walk outside then when we leave they charge me an extra 168 dollars for supposedly carpet cleaning and towels with blood i called and spoke with someone about getting charges reversed and they couldn't help me i stay in a hilton hotel 30 to 40 times a year and after this i won't stay again
- TWThomas WaldronNov 25, 20253.0Hotel is great but unfortunately the hotel owner is more worried about money than customer satisfaction. Even if you cancel a reservation days in advance they still charge you, called and left multiple messages for the manager and never got a call back. I had to work with Hilton corporate to get my refund. Very nice hotel, but disappointing experience
- PMPedro MendozaNov 20, 20251.0don't stay here this is the second time I have things stolen but this time they actually broke my window ownership needs to have security company do patrol
- CDCynthia DorseyOct 12, 20255.0This was a last minute booking with this hotel. The price had doubled due to State Fair and Cotton Bowl game. 🥹 I was pleasantly surprised and so so impressed. Walking in, everything was immaculate. The desk clerk was so kind and professional. We had a two night stay. Great breakfast, convenient to everthing(shopping, eating, activities, etc..) We had the king suite,not a speck of dust,spot or wrinkle. Clean,clean,clean ! The lobby,dining area,hallways,room,parking lot, everything was clean,spotless !!! 10 out of 10 for me.....and I'm picky 🤗
Frequently Asked Questions About Hampton Inn & Suites Dallas East
What are the check-in and check-out times at Hampton Inn & Suites Dallas East?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn & Suites Dallas East offer free breakfast?
Yes, guests can enjoy a free hot breakfast including a buffet breakfast and a Hampton On the Run™ Breakfast Bag available Monday through Friday.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and has an accessible elevator, making it suitable for guests with mobility needs.
Are pets allowed at Hampton Inn & Suites Dallas East?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel and is there a fee?
Free self-parking is available for guests at the hotel.
What fitness and recreational facilities does the hotel offer?
The hotel has a free fitness center with equipment including an elliptical machine and treadmill, as well as an indoor and outdoor swimming pool with a patio.
Does the hotel provide free WiFi and are there public internet terminals?
Yes, free WiFi is available throughout the hotel, including public areas, along with public internet terminals for guest use.
Are there nearby accommodations or hotels to Hampton Inn & Suites Dallas East?
Nearby hotels include La Quinta Inn & Suites Dallas Fair Park, Quality Inn, Holiday Inn Express & Suites Dallas East - Fair Park, Stay Express Inn, and Motel 6, which offer alternative lodging options close to Hampton Inn & Suites Dallas East.
What nearby attractions can I visit while staying at Hampton Inn & Suites Dallas East?
Guests can visit the Kay Bailey Hutchison Convention Center, Starplex Pavilion, and Dallas Arboretum and Botanical Gardens, all located nearby the hotel for entertainment and cultural experiences.
Are there nearby convenience stores or dining options around the hotel?
Nearby you can find convenience stores like 7-Eleven and dining options such as Denny's and El Sabor de Mi Tierra Mexican restaurant, convenient for quick shopping and meals.