Business Details
About
HotelHampton Inn
Daily Mandatory Charge includes: Tourism Public Improvement District Fee and Texas Recovery Fee.
We're right where you want to be, nestled in the heart of downtown Dallas, just off I-30 and steps from the iconic Neiman Marcus flagship store. Whether you're here for business or fun, you'll love being less than a mile from the Kay Bailey Hutchison Convention Center and the vibrant Deep Ellum entertainment district.
Catch a concert at Dos Equis Pavilion, cheer on your team at American Airlines Center, or explore the history at Dealey Plaza, all within three miles of our front door.
Every stay comes with the Hampton guarantee: a clean and comfy room, free hot breakfast to kickstart your day, complimentary WiFi to keep you connected, and an indoor pool perfect for unwinding. At Hampton Inn, making you happy makes us happy.
Location
Hampton Inn & Suites Dallas Downtown
1700 Commerce Street, Dallas, TX
75201, United States
Hours
Reviews
4.2
1,640 reviews
5 stars
979
4 stars
373
3 stars
106
2 stars
68
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, unresponsive front desk, and unresolved complaints.
Cleanliness
Several guests noted issues with room cleanliness and maintenance, including dirty rooms and garbage left in hallways.
Parking Concerns
Valet parking was criticized for being expensive and chaotic, with reports of theft and lack of alternative parking options.
Location Benefits
The hotel is praised for its convenient downtown location, making it easy to access local attractions.
Breakfast Quality
While some guests enjoyed the breakfast, others found it lacking in quality and variety, with complaints about single-use plastic utensils.
- SSSanjeev Shapkota5 days ago5.0I stayed here for three nights ,it was awesome 👌 good breakfast, cool view at the heart of downtown dallas. I had an amazing experience 😌 ✨️
- GWGrace WholleyJan 4, 20265.0Joanna at Hampton Inn & Suites Dallas Downtown is genuinely the best person ever. She deserves a raise. She was the kindest problem-solver, and I honor her so much for her hard work, patience, and understanding in helping our group have the best arrangement possible during renovations. Love her!!!
- NJNokia JacksonDec 19, 20255.0Absolutely love staying there it's going to be my home away from home however the valet people are extremely nice it's just that you paid $50 a night to valet and you don't have a choice. Not if you want your car safe man you could park at a meter or you could park in the city but every day you going to pay at least $20 so they're charging $50 it's too much. Then you got to make sure they're not charging you anymore after you leave because if you don't they will still charge your bank account just the valet. Not the hotel
- MCMRS ChukwunyereDec 18, 20252.0It’s a nice hotel but very disappointing service! I cancelled my stay a month ahead but the approved my cancellation only a day before and ended up keeping full amount for my cancelled stay at this hotel! Very disappointed by this!
- RBRuth BambrickDec 11, 20255.0It was just an overnight stop. I had everything I needed - a comfortable bed, shower area, TV, etc. It was clean and quiet. Very nice!
Frequently Asked Questions About Hampton Inn & Suites Dallas Downtown
What are the check-in and check-out times at Hampton Inn & Suites Dallas Downtown?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does Hampton Inn & Suites Dallas Downtown offer free WiFi?
Yes, complimentary WiFi is available throughout the hotel including public areas and a public internet terminal.
Are pets allowed at the Hampton Inn & Suites Dallas Downtown?
Yes, both cats and dogs are welcome at this hotel.
Is parking available for guests at Hampton Inn & Suites Dallas Downtown?
Yes, both self-parking and valet parking are available for guests.
Does the hotel provide breakfast options?
Yes, a free buffet breakfast is available for guests.
What accessibility features does Hampton Inn & Suites Dallas Downtown offer?
The hotel has accessible parking, an accessible elevator, and is mobility accessible.
Is there a fitness center available at the hotel?
Yes, there is a fitness center with equipment such as elliptical machines and treadmills, available for free use.
What nearby dining options can guests visit?
Guests can enjoy nearby dining at Pepper Garden, a Mexican restaurant, or grab coffee at Starbucks nearby.
What local services are close to Hampton Inn & Suites Dallas Downtown that guests might find useful?
Nearby services include Alkaycee Executive Car Service for transportation and The Velvet Snout Downtown for pet services.
Are there any nearby attractions guests can visit before or after their stay?
Guests can explore the vibrant Deep Ellum entertainment district, attend concerts at Dos Equis Pavilion, or visit Dealey Plaza, all within three miles of the hotel.