Business Details
About
HotelDoubleTree
Located in the heart of the Dallas Market District, just west of downtown, sits DoubleTree by Hilton Hotel Dallas - Market Center. This Dallas Convention Center hotel is only two miles from downtown Dallas, five minutes from the Dallas Love Field Airport and a 20-minute drive from DFW International Airport. Our Dallas, Texas hotel is convenient to nightlife, attractions, dining and shopping.
This Dallas Market Center hotel features 227 guest rooms with 11 junior suites and accessible rooms. Junior suites have separate living areas with sleeper sofas, two TVs, complimentary remote printing and expanded dressing areas. Room amenities include microwaves, refrigerators, high-speed internet access and granite countertops with designer amenities in the bathrooms. Our 11-story building also offers rooms with city views. Some rooms include balconies.
Enjoy close proximity to prominent businesses in the area including the Dallas Convention Center, Dallas Market Center, World Trade Center and the University of Texas Southwestern Medical Center.
Among local Dallas, Texas hotels, our central location enables guest to enjoy shopping, entertainment and the arts.
Location
DoubleTree by Hilton Hotel Dallas - Market Center
2015 Market Center Blvd, Dallas, TX
75207, United States
Hours
Reviews
3.9
2,127 reviews
5 stars
995
4 stars
517
3 stars
275
2 stars
134
1 star
206
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their exceptional service, particularly highlighting individuals like Fernando, Estefany, and Cesar for their attentiveness and friendliness.
Room Condition
Numerous reviews mentioned that the hotel rooms are outdated and in need of maintenance, with issues such as small size, poor bathroom conditions, and general wear and tear.
Parking Issues
Guests expressed frustration over the $20 parking fee and the confusing parking situation, with some noting that the parking lot was not secure.
Breakfast Quality
The breakfast received positive feedback for its quality and variety, with specific mentions of the made-to-order omelets and attentive service from the breakfast staff.
Location
The hotel's location was frequently noted as convenient, being close to various attractions and amenities.
- JBJames Bernal2 days ago5.0Very nice and clean. Room has a small mini fridge and microwave. Needs more USB plugs and updated light fixtures. The bulbs flicker.
- LTL. Toussaint6 days ago5.0The restaurant Breakfast Crew was amazing, courteous and very special. The service we received from Estefany, Fernando and Ana Maria was a great start to our day during our entire stay. In the fast paced world of business travel, its good to know that there are hard working people that really CARE. These folks are Top Tier!
- AVAlexandra ValdesJan 6, 20265.0I loved staying here and the restaurant is wonderful with amazing service especially from Cesar! Thanks for making it such a great experience!
- GCGiselle CespedesDec 23, 20252.0I stayed overnight at this hotel after a concert on December 11th 2025. I prepaid online for parking for both my boyfriend and myself ($20 each). Upon arrival, the front desk staff member provided unclear and insufficient instructions regarding parking and told us we should be able to exit “by just leaving.” Unfortunately, that was not the case. The parking situation was very confusing due to the lack of proper guidance. The next morning, because there were again no instructions on how to exit the gate after already prepaying, I was forced to pay an additional $20 at the gate. I then contacted Hilton customer service to request a refund for the duplicate parking charge. Customer service reached out to this DoubleTree location, and I was told a refund had been issued and to allow three days for it to process. After three days passed with no refund or pending transaction, I contacted customer service again. This time, the staff member at the hotel claimed the issue was with my bank and that I needed to contact them directly. I did so a few days later, and my bank confirmed there were no pending or processed refunds from this hotel. For the third time, I contacted Hilton customer service and asked them to reach out to this location again. Fortunately, the manager answered and explained that the refund had never actually been processed because it required manager approval. This was extremely concerning, as I had been told weeks earlier that the refund was already sent, and the issue was made to seem like it was my bank’s fault. This indicates that the staff members working during those shifts either failed to follow through or were negligent in handling my request. I find this behavior unacceptable and unprofessional, especially given the misleading information I was repeatedly provided. The manager, however, was very kind, apologized, and resolved the matter immediately, which I truly appreciate. Hilton customer service also informed me they are reviewing logs to determine who claimed the refund had been processed. If you need assistance with a refund, Hilton customer service is helpful. However, be aware that they are limited, as the actual responsibility for issuing refunds lies with the hotel itself.
- GGgabsDec 14, 20252.0You get what you pay for here, IMO. Kind of. This was my second stay here, only because I accidentally booked it again. Photos online are a little misleading. It is not that nice in person. Both my stays there was super loud music in the evening. Maybe a bar nearby or an event who knows but it really annoyed me both times. The bathrooms are VERY torn up and outdated. Paint peeling off everywhere in the restroom. However the MOST annoying thing is the parking. 20 dollars to park is silly and they have all the parking spots in the very front of the lobby blocked off and I do not get it. Besides the diamond ones, there was others blocked off for God knows why . I don’t understand how these spots are not utilized if they are not being used. I had to park on the side both of my stays and lug my stuff down a slope when there was tons of vacant non diamond spots in the front. I’m a silver member and I don’t travel as frequent but I’m this is ridiculous. I did self check in both stays so just walked in straight to my room, no good morning to smile even from the desk times they weren’t busy. The only decent thing is location.
Frequently Asked Questions About DoubleTree by Hilton Hotel Dallas - Market Center
What are the check-in and check-out times at DoubleTree by Hilton Hotel Dallas - Market Center?
Check-in time is at 16:00 and check-out time is at 11:00.
Is parking available at the DoubleTree by Hilton Hotel Dallas - Market Center?
Yes, self-parking is available at the hotel.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
What accessibility features does the hotel provide?
The hotel offers accessible parking and an accessible elevator, ensuring mobility accessibility for guests.
Are there dining options within the hotel?
Yes, the hotel has 3 restaurants and a bar for dining and drinks. Room service is also available.
What environmental certifications and eco-friendly practices does the hotel follow?
The hotel holds ISO14001, ISO50001, and HILTON_LIGHTSTAY certifications and uses eco-friendly toiletries, compostable food containers, and implements energy conservation programs.
Are there any fitness or recreational facilities at the hotel?
Yes, there is a free fitness center and one outdoor pool available to guests.
Can guests store their luggage at the hotel?
Yes, baggage storage service is available for guests.
What nearby places of interest can guests visit around the hotel?
Guests can visit the Dallas Design District for shopping and art galleries, the Dallas Convention Center nearby for events, and the world-famous Rodeo Goat restaurant for dining.
How can guests use local transportation options to reach DoubleTree by Hilton Hotel Dallas - Market Center?
The hotel offers a local shuttle service which can help guests travel conveniently around the Market Center and nearby attractions like the Dallas Market Center and Love Field Airport.