Canopy by Hilton Dallas Uptown

4.5
876 reviews
Exterior

About

HotelLuxury Hotel
Daily Mandatory Charge includes: Tourism Public Improvement District Assessment (TPID). Have a truly local stay at Canopy by Hilton Dallas Uptown, set in a vibrant neighborhood where locals come to shop, dine, work and play. You’ll find the story of Uptown throughout the hotel, including artwork, vintage bricks from McKinney Avenue and a refurbished piece of the M-Line Trolley, which has connected Uptown to Dallas for over 100 years. We’ll welcome you with a locally inspired keepsake at check-in. Every Just-Right Room has free WiFi, a 55-inch TV, refrigerated drawer, Nespresso machine, and a place for everything on uncloseted shelves and racks. Close the sliding barn door and enjoy a cool night’s sleep on beds made just for Canopy. Suites feature more space, a separate living area, balcony and extras like robes and Canopy socks. Our lobby is an energetic space that transitions as the day does – we call it Free Ride. Join us around the communal table for complimentary evening tastings of local brews and spirits. Free Ride is a great place for light bites and local coffee, and our rooftop lounge offers stunning views of Dallas. The hotel Enthusiasts are happy to plan tours and activities connecting you to the best Uptown has to offer. Walk to Klyde Warren Park, the Dallas Museum of Art and the AT&T Performing Arts Center, or set off on a complimentary Canopy Bike to explore Deep Ellum, the Park Cities and the Arts District.

Location

Canopy by Hilton Dallas Uptown
2950 Cityplace West Blvd, Dallas, TX
75204, United States

Hours

Reviews

4.5
876 reviews
5 stars
660
4 stars
123
3 stars
39
2 stars
20
1 star
34

What are people saying?

AI-generated from recent customer reviews

Location

Guests praised the hotel's great location, close to shops, restaurants, and attractions, making it convenient for walking and exploring.

Staff Service

The staff received mixed reviews; while many guests highlighted friendly and attentive service from specific employees like Stacey and Chelsea, others reported rude or unhelpful interactions.

Room Quality

Rooms were generally described as clean, spacious, and comfortable, with some guests appreciating the decor and amenities, though there were complaints about maintenance issues.

Rooftop Bar

The rooftop bar was frequently mentioned as a highlight, offering beautiful views and good food, although service quality varied.

Breakfast Quality

Breakfast received criticism for being mediocre and not meeting expectations, with some guests expressing disappointment in the food quality.
  • MH
    M H
    Nov 15, 2025
    5.0
    We loved our stay but the pillows are too high and extremely uncomfortable. We barely slept. Otherwise Everything was Perfect 👍
  • JM
    Jilnar Mansour
    Nov 4, 2025
    5.0
    Great service and brilliant sunset view.
  • MV
    Molly Vulk
    Oct 18, 2025
    5.0
    We had a wonderful stay at The Canopy for our anniversary. King bed was really comfortable and loved the terrace. Staff was exceptional and the valet were friendly and professional.
  • JJ
    jdpeterson3
    Oct 18, 2025
    5.0
    Best beds and best shower this side of the Mississippi!!!! Staff is excellent, courteous, and very professional. By far best place to stay in Dallas (my .02 cents)!
  • DJ
    Douglas St John
    Oct 6, 2025
    5.0
    I cannot tell you how much my stay at the Canopy greatly exceeded my expectations. Seems like a quaint quiet neighborhood hotel, close to everything... incredible decor, almost like you are in a multi million dollar home, but on a scale that is not crowded. The rooms are spacious and well appointed with great down pillows, down comforter, smartly design entry space with coffee station, safe, storage and a pull out drawer fridge. The bathroom is spacious with a great shower. I had room 533 with a balcony. Spent my time out there when rooftop bar was closed. The rooftop bar and patio are amazing. The inside bar, again looks like a million dollar home, while the outside patio has comfortable discreet seating areas. All the staff were amazing... The hotel pays homage to the local McKinney Ave Trolley (The M Line Trolley)..... do yourself a favor, take an hour out of your stay early and ride the loop of the M Line Trolley, it's free to ride, I think expected donation is $3.... i gave $10... steps away from the hotel entrance (literally the end of the street) it will take you through a loop of uptown so you can really see the neighborhood and jumping off and on is convenient (just ring the buzzer) get off and explore the parks, restaurants and arts district.... one of the stops is right in front of a Trolley Stop Cafe, didn't have a chance to check it out. They run about every 20 minutes, just jump back on to go back to the hotel. There's more I could add, it's nice to see the attention to detail that the Canopy by Hilton provides to make even a first time guest feel at home.

Frequently Asked Questions About Canopy by Hilton Dallas Uptown

What are the check-in and check-out times at Canopy by Hilton Dallas Uptown?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Does Canopy by Hilton Dallas Uptown offer pet-friendly accommodations?

Yes, the hotel welcomes both cats and dogs.