Business Details
About
Hotel
Get ready to mix it up at Tru by Hilton Cypress Houston. Located minutes from Premium Outlet Mall and Toyota Center, you’ll be close to the best of vibrant Downtown Houston. Unpack with ease in our smaller, more efficient rooms, featuring effective storage space, free WiFi, multiple power outlets and large TVs with premium channels.
Stay healthy or indulge with our free, hot breakfast offered daily. We’re dishing out piping hot scrambled eggs and chicken sausages, as well as yogurt, fruit, granola and oatmeal. Create your own delicious waffle boat masterpiece, with over 30 dreamy toppings to choose from.
Work, lounge and play in our reimagined lobby. Help yourself to 24/7 complimentary LavAzza coffee, Stash tea and hot chocolate that you can jazz up with a variety of flavored syrups. When you're ready to unwind, embrace your inner child with a game of pool in our Game Area, or enjoy a workout in our high-tech Fitness Center.
Affordable travel now comes with unexpected things – like certainty.
Location
Hours
Reviews
3.9
534 reviews
5 stars
287
4 stars
97
3 stars
45
2 stars
38
1 star
67
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the hotel for being clean, several reported issues with dirty bedding and unclean rooms, including hair and bugs.
Staff Service
Customer service experiences varied widely; some guests highlighted friendly and accommodating staff, while others reported rude or unhelpful interactions.
Amenities
Guests appreciated the breakfast options and amenities like the pancake machine, but many expressed disappointment over the lack of microwaves and issues with the pool.
Room Size
Several reviews noted that the rooms were small and congested, which may not be suitable for all guests.
Location
The hotel is conveniently located near shopping and restaurants, which was positively mentioned by many guests.
- TTTandemiOct 22, 20255.0Clean, easy off and on, one block from a mini-Buccee's. Was so pleasantly surprised and I will be back!
- LPLindsey PatrickOct 22, 20255.0Super clean and quiet rooms. Always fun seeing my name on the Tv screen when I enter my room.
- MLMartijn LensenOct 15, 20254.0Prima hotel voor doorreis
- TJTonnieca JohnsonOct 2, 20251.0The managers and front desk attendants can't answer simple questions they tell you to call back at certain times just to not get information that you've called for very unpleasant and unprofessional. I just got a email from mycne Groce the "front desk" manager asking why I stated my experience about the unprofessionalism when calling about the the information I've been calling about four to five days and must say it was very unpleasant and unprofessional once again trying to tell me about my experience with management and front desk
- CFChristianah FrankOct 1, 20253.0Best service for now in tx
Frequently Asked Questions About Tru by Hilton Cypress Houston
What are the check-in and check-out times at Tru by Hilton Cypress Houston?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does Tru by Hilton Cypress Houston offer free WiFi?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at Tru by Hilton Cypress Houston?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast included in the stay at Tru by Hilton Cypress Houston?
Yes, complimentary breakfast is available for all guests.
What accessibility features are available at Tru by Hilton Cypress Houston?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Does Tru by Hilton Cypress Houston have a fitness center and recreational facilities?
Yes, there is a fitness center available for free and a game room for guest enjoyment.
Is parking available at the hotel, and if so, what type?
Self-parking is available for free at Tru by Hilton Cypress Houston.
Are there any nearby restaurants where guests can dine before or after their stay?
Yes, nearby restaurants include Andy's Bar and Grill, Yokohamaya Japanese Restaurant, and Retro Cafe, offering a variety of dining options close to the hotel.
What nearby health and wellness services are available near Tru by Hilton Cypress Houston?
Guests can visit nearby health services such as JD Foot Massage, Nikko Dermatology - Cypress, and Fairfield OB/GYN for massage therapy, dermatology, and women's health services.
Is public transportation or car rental accessible near Tru by Hilton Cypress Houston?
Yes, Enterprise Rent-A-Car is nearby for vehicle rentals, and the hotel is located close to major highways, making travel convenient.