Business Details
About
HotelTru by Hilton
Experience a Tru Difference at Tru by Hilton Bryan/College Station. Located near Downtown Bryan, you’ll be close to Texas A&M University and Post Oak Mall. Our efficient rooms include free WiFi, a mini-fridge and a 55-inch TV with premium cable. Huge bathrooms with plenty of light and counter space make mornings easy.
Start your day with a smile thanks to our complimentary breakfast. Healthy or indulgent, you’ll be spoiled for choice with our ‘Build your Own’ Breakfast toppings bar, featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Grab drinks and gourmet snacks any time at our 24/7 lobby market.
When you’re ready to unwind, find your inner child in our Game Zone, or get your workout on in the Fitness Center.
Location
Tru by Hilton Bryan College Station
1933 Austins Colony Parkway, Bryan, TX
77802, United States
Hours
Reviews
3.8
502 reviews
5 stars
241
4 stars
107
3 stars
44
2 stars
41
1 star
69
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted unprofessional and rude behavior from front desk staff, leading to a negative customer experience.
Cleanliness Issues
Guests reported unsanitary conditions in rooms and common areas, including dirty floors and bathrooms, with some even mentioning mold.
Room Quality
Many customers found the rooms to be small and lacking essential amenities like microwaves and adequate storage.
Breakfast Quality
The breakfast offerings were frequently criticized for being inadequate and poorly stocked.
Customer Service
Overall, customer service was deemed unsatisfactory, with many guests feeling ignored or poorly treated by staff.
- BHBen Hill2 days ago2.0I’ve stayed here for work on occasion. The front desk staffer is sometimes nowhere to be found or off playing on their phone. My colleague and I waited over 10 mins for someone to come out and check us in, and he was unapologetic for making us wait. They seem to take “casual dress” very liberally from what I observed. The worst part was that I informed the front desk on my second morning about multiple dead roaches on the stairwell and a live one that had greeted me in my shower that morning. 3 days later when I checked out those dead roaches were still there.
- KGKristi GutowskiDec 6, 20252.0The workers are laid around unprofessionally with bad attitude/tone. Originally said we could check in early, but then stated there was more guests coming in so they didn’t have time. Not a good experience when visiting for the first time. We ended up not checking in & going to a different hotel. No comments on rooms as we did not check in, but we were fully charged for the night. We do business here in the area quite often, I wouldn’t recommend this hotel.
- LPLindsey PerezDec 2, 20255.0Clean rooms, friendly staff. I have enjoyed my stay!
- JLJohn LillibridgeNov 23, 20255.0Staff is very helpful & accommodating.
- MWMiles WaltersSep 29, 20253.0Doesn't appear as though the shower was cleaned before they rented out the room. Front desk moved my room.
Frequently Asked Questions About Tru by Hilton Bryan College Station
What accessibility features does Tru by Hilton Bryan College Station offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included during my stay at Tru by Hilton Bryan College Station?
Yes, a complimentary breakfast is available featuring a 'Build your Own' toppings bar with 30 sweet and savory options.
What amenities are available for fitness and recreation at the hotel?
Guests can enjoy a free fitness center and a game room for relaxation and fun.
Does Tru by Hilton Bryan College Station allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in begins at 3:00 PM and check-out is by 12:00 PM.
Is parking available for guests at Tru by Hilton Bryan College Station?
Yes, free self-parking is available for all guests.
Can I use contactless check-in or digital room keys at Tru by Hilton Bryan College Station?
Yes, the hotel offers contactless check-in/check-out and digital guest room keys for convenience.
Are there nearby restaurants where I can dine before or after my stay?
Yes, nearby dining options include Kreuz Barbecue, Twin Peaks Restaurants, Taco Bell, IHOP, and Little Caesars Pizza, providing a variety of cuisine choices.
What medical facilities are close to Tru by Hilton Bryan College Station in case of emergencies?
Nearby medical facilities include Primary Care, Physicians Premier Emergency Room, and Baylor Scott & White Clinic - Bryan Boonville for urgent and routine care.
Are there local conveniences and service providers near the hotel?
Yes, guests can find Walgreens pharmacy and convenience store, LibertyX Bitcoin ATM, Chase Bank, and a hardware store called McCoy's nearby for various needs.