Business Details
About
Hotel
We're along Highway 136, a half-mile from Frank Phillips College and Golden Plains Hospital. Dining's easy in Borger with over a dozen restaurants within five minutes of our hotel. We offer a game room, 24-hour fitness center, free WiFi, and guest laundry room. Fuel up on free hot breakfast before a trip to Lake Meredith, just 20 minutes west.
Location
Hours
Reviews
4.0
276 reviews
5 stars
142
4 stars
67
3 stars
22
2 stars
20
1 star
25
What are people saying?
AI-generated from recent customer reviews
Room Cleanliness
Multiple reviews highlighted issues with room cleanliness, including dirty bathrooms and uncleaned rooms upon check-in.
Staff Friendliness
Many customers praised the staff for being friendly and helpful, although some reported negative experiences with specific staff members.
Comfort
Guests generally found the beds comfortable, but there were complaints about the hardness of the beds and issues with room temperatures.
Breakfast Quality
Breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
Service Issues
Several reviews mentioned significant service issues, including problems with reservations, room assignments, and responsiveness to complaints.
- JJJess JonesNov 10, 20254.0Rooms were great staff was rude
- AFArmando FloresOct 28, 20255.0Very large and comfortable rooms. Nice esthetic and clean. Julia was really friendly and welcoming.
- ABAaron BrinkerJun 11, 20255.0Great location and very friendly staff. Highly recommend!
- BWBrian WilliamsAug 31, 20241.0We will not be returning to this hotel. Checked in after a long hard day of working and was looking forward to a hot shower, but my wife and I ended up with COLD showers in room 110. My wife was too tired to complain but warned me about no hot water, so I also let the water run for 10 minutes thinking it would warm but it never did. We both wasted gallons of precious water from Lake Meredith! Wrapped in a towel I, tried calling the desk and the phone didn’t work! I next went to get ice for our drinks and my card key wouldn’t access the room with the ice machine, so a trip back to the room and tried the other key, which also didn’t work 😡🤬! So a trip to the desk attendant revealed a maze of directions through the dark gym for a seemingly secret passage way to the ice machine. For our troubles, management compensated us with a return of only 250 points on a 40,000 point stay😡🤬! We were tired and in no mood for the drama of staying at this crappy managed Hilton!!!! We would have had a better stay at Motel 6 and a LOT cheaper!!!
- SRSasha RobertsJan 2, 20215.0Wonderful staff and owner. It has been completely remodeled and redone. Rooms are beautiful and clean
Frequently Asked Questions About Hampton Inn & Suites Borger
What accessibility features does Hampton Inn & Suites Borger offer?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included when staying at Hampton Inn & Suites Borger?
Yes, a free buffet breakfast is available for all guests.
Are pets allowed at Hampton Inn & Suites Borger?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does Hampton Inn & Suites Borger have fitness facilities?
Yes, the hotel offers a free 24-hour fitness center including equipment such as treadmills and elliptical machines.
Is parking available for guests at Hampton Inn & Suites Borger?
Yes, free self-parking is available for guests at the hotel.
Does the hotel provide free WiFi?
Yes, free WiFi is available throughout public areas of the hotel, including a public internet terminal.
What dining options are nearby Hampton Inn & Suites Borger?
There are several dining options nearby, including Chicken Express, Wendy's, Scooter's Coffee, and Pizza Hut, all within five minutes of the hotel.
Are there convenient stores or gas stations near Hampton Inn & Suites Borger for guests' needs?
Yes, guests can visit nearby convenience stores like Phillips 66 Gas and United Express for fuel and essentials.
What points of interest are close to Hampton Inn & Suites Borger for visitors to explore?
Visitors can explore Frank Phillips College and Golden Plains Hospital nearby, as well as the Borger-Cross Community church and the Elks Lodge for community activities.