Business Details
About
Hotel
We're along Highway 136, a half-mile from Frank Phillips College and Golden Plains Hospital. Dining's easy in Borger with over a dozen restaurants within five minutes of our hotel. We offer a game room, 24-hour fitness center, free WiFi, and guest laundry room. Fuel up on free hot breakfast before a trip to Lake Meredith, just 20 minutes west.
Location
Hours
Reviews
4.0
278 reviews
5 stars
143
4 stars
67
3 stars
23
2 stars
20
1 star
25
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received mixed reviews, with some praising their friendliness and helpfulness, while others reported rudeness and incompetence.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms and bathrooms, with some guests finding used items left behind.
Room Comfort
Guests generally found the rooms comfortable, but there were complaints about issues such as hard beds and inconsistent water temperatures.
Breakfast Quality
The breakfast offerings were often criticized for being subpar, with reports of items running out and poor quality food.
Reservation Problems
Several guests experienced issues with reservations, including cancellations and unclean rooms upon check-in.
- JJJess JonesNov 10, 20254.0Rooms were great staff was rude
- AFArmando FloresOct 28, 20255.0Very large and comfortable rooms. Nice esthetic and clean. Julia was really friendly and welcoming.
- BMBen MillerApr 2, 20215.0Creatively decorated and well maintained as expected from Hampton Inn/ Hilton properties. After searching the many options for accommodations in the area this was the best option! A non- advertised bonus was the several dozen prairie dogs playing on the property next to the hotel going in and out of the mounds.
- KAK AugFeb 4, 20191.0I had a trip planned and we were going to stop here on the way to Denver. We did not get to take our trip and I cancelled ALL of the reservations. But this location STILL charged me! I have been fighting for 2 months now to get my refund. Left several messages for the manager and No one will call me back!!!!
Frequently Asked Questions About Hampton Inn & Suites Borger
What accessibility features does Hampton Inn & Suites Borger offer?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included when staying at Hampton Inn & Suites Borger?
Yes, a free buffet breakfast is available for all guests.
Are pets allowed at Hampton Inn & Suites Borger?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does Hampton Inn & Suites Borger have fitness facilities?
Yes, the hotel offers a free 24-hour fitness center including equipment such as treadmills and elliptical machines.
Is parking available for guests at Hampton Inn & Suites Borger?
Yes, free self-parking is available for guests at the hotel.
Does the hotel provide free WiFi?
Yes, free WiFi is available throughout public areas of the hotel, including a public internet terminal.
What dining options are nearby Hampton Inn & Suites Borger?
There are several dining options nearby, including Chicken Express, Wendy's, Scooter's Coffee, and Pizza Hut, all within five minutes of the hotel.
Are there convenient stores or gas stations near Hampton Inn & Suites Borger for guests' needs?
Yes, guests can visit nearby convenience stores like Phillips 66 Gas and United Express for fuel and essentials.
What points of interest are close to Hampton Inn & Suites Borger for visitors to explore?
Visitors can explore Frank Phillips College and Golden Plains Hospital nearby, as well as the Borger-Cross Community church and the Elks Lodge for community activities.