Business Details
About
Hotel
The Hampton Inn Houston-Baytown hotel is located off Texas interstate I-10 Exit 792 on Garth Road in a quiet suburb. Access to three major metropolitan areas, Houston, Galveston and Kemah, Texas are less than 45 minutes away. Houston area attractions near to the Hampton Inn Houston-Baytown hotel include the San Jacinto Mall with over 120 shops to choose from, Banana Bend Recreational Beach, San Jacinto Monument, historic Texas attractions, amusement parks, and NASA Space Center. Within .5 miles of this Houston Baytown Hampton Inn hotel guests can dine at a variety of restaurants.
Our Hampton Inn Houston-Baytown hotel features 70 rooms, including executive king rooms with whirlpool tubs, outdoor pool/hot tub, and exercise gym. Guests at the Hampton Inn Houston-Baytown hotel enjoy amenities that include complimentary hot continental breakfast, free high-speed internet access, 25'' TV with cable and an exercise room. Connecting rooms, cribs, iron & boards, hair dryers, microwaves and refrigerators are included in Hampton Inn Houston-Baytown hotel guestrooms. Guest/laundromat, meeting/banquet facilities and audiovisual equipment are available for a nominal fee for our Hampton Inn hotel guests while visiting the Houston, Texas area.
We love having you here in Texas at the Hampton Inn Houston-Baytown hotel!
Location
Hours
Reviews
4.0
451 reviews
5 stars
225
4 stars
114
3 stars
56
2 stars
19
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who went above and beyond.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, bathrooms, and common areas, with some guests finding unclean items in their rooms.
Maintenance Problems
Numerous guests reported maintenance issues, such as broken equipment, poor water temperature, and outdated furniture, indicating a need for renovations.
Location Convenience
The hotel is well-located near restaurants and shopping, which was appreciated by many guests.
Breakfast Quality
While some guests enjoyed the breakfast options, others found them lacking or unvaried, suggesting room for improvement.
- NCNatasha Cadenhead2 days ago1.0Terrible customer service. Our company has booked with them twice, and during our second stay we were overcharged on the room pricing. When I called, I was told only Suzie, the general manager, could adjust the charges and that she was out, so I emailed her. Ten days passed with no response. When I called again, she offered nothing but excuses and said that if I wanted to speak to anyone above her, I’d have to contact corporate in Florida. To make matters worse, when I tried to book additional accommodations with Suzie (our 3rd stay), I was essentially told “take it or leave it.” No effort to fix the previous overcharge, no accountability, and no concern for a recurring customer. This is not how you run a hotel, and we will be taking our business elsewhere. She was extremely unprofessional.
- DDDAVIDNov 13, 20251.0Do you know why folks don't pull up under the canopy and bug the front desk anymore? Because we have the Hilton app with electronic keys. Oh, but what if the app won't open the back door, at night, rainy, hot or cold, always awful and you can't get in. So you and all your luggage schlepp to the side door... no response to the app. No green circle. So you trek from one end of the building to the other. Then the fun continues. Now you have to wait on hotel staff, show them your ID and credit card (but you've already checked in....) then get the cards you hope work and travel back to the center of the building to the elevator. I don't care who you have to call in to get that crap fixed, just do it. Then your room's bathroom fan doesn't work so that morning shower fills everything with steam. We'll call this high marks for consistency.... People pay a premium to stay at a Hilton/Hampton Inn property so they don't have to deal with things like this!
- MLMurat LeCompteNov 9, 20254.0Property location is good. Needs a refresh, rooms are a bit dated and need repairs. Free breakfast is satisfactory. Plenty of parking. Good weekend rates.
- HMHeather St. MarieOct 22, 20255.0Yes, this hotel is a bit dated, but the staff and cleanliness more than make up for it. We checked in late last night, and all the luggage carts had been left through the halls by other guests. Gladys checked cameras and located one on the 3rd floor and retrieved it for us while we were getting unloaded from the car. She went above & beyond, and we appreciate her!
- LKLinda KennedySep 19, 20254.0Staff was really great.
Frequently Asked Questions About Hampton Inn Houston/Baytown
What are the check-in and check-out times at Hampton Inn Houston/Baytown?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast available at the Hampton Inn Houston/Baytown?
Yes, a free buffet breakfast is available to guests.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available throughout public areas of the hotel.
Are pets allowed at Hampton Inn Houston/Baytown?
Yes, both dogs and cats are allowed, and pets are welcome at the hotel.
What accessibility features does the Hampton Inn Houston/Baytown offer?
The hotel provides accessible parking and accessible elevators, and is mobility accessible.
Does the hotel provide parking and is it free?
Yes, free self-parking is available for guests.
What fitness facilities are available at Hampton Inn Houston/Baytown?
The hotel offers a free fitness center with elliptical machines, treadmills, and free weights.
What family-friendly amenities does the Hampton Inn Houston/Baytown provide?
The hotel is kid-friendly and offers kid activities. Housekeeping and laundry facilities are also available.
Which nearby restaurants can guests visit around Hampton Inn Houston/Baytown?
Guests can dine at nearby restaurants such as Denny's, Waffle House, Sonic Drive-In, Chicken Express, Burger King, Starbucks, and Whataburger, all within close proximity.
What nearby hotels are available near Hampton Inn Houston/Baytown?
Nearby hotels include Hilton Garden Inn Houston-Baytown, Comfort Suites Baytown, TownePlace Suites by Marriott Houston Baytown, Days Inn, Baymont by Wyndham Baytown, and Extended Stay America.
What nearby services can guests access while staying at Hampton Inn Houston/Baytown?
Guests have access to nearby services including WhiteWater Express Car Wash, Western Union for money transfers, Circle K convenience store and gas station, Walgreens pharmacy, and Redbox rental kiosks.