Business Details
About
Hotel
Daily Mandatory Charge includes: Austin Tourism Public Improvement District Fee & Texas Recovery Fee
Our hotel is just five minutes from The Domain, north Austins hotspot for shopping, dining, and entertainment. Featuring luxury shops and day spas, diverse dining options, and several corporate offices, the Domain is the place to be. McKalla Stadium, home of Austin FC, is half a mile from us, and downtown attractions are 11 miles away.
Location
Hilton Garden Inn Austin North-Near the Domain
2600 Brockton Dr., Austin, TX
78758, United States
Hours
Reviews
4.3
457 reviews
5 stars
300
4 stars
69
3 stars
33
2 stars
19
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported poor service and unhelpful staff.
Cleanliness
Many guests highlighted the cleanliness of the hotel and rooms, noting that they were well-maintained and inviting.
Room Quality
Rooms were generally described as spacious and comfortable, though some guests experienced issues with amenities like air conditioning and room size.
Location
The hotel is well-located near The Domain, making it convenient for shopping and dining, although some found it isolated without a car.
Charges and Fees
Guests expressed frustration over additional charges for parking, breakfast, and bottled water, feeling these were excessive or unjustified.
- RCRaul CruzNov 8, 20255.0This hotel was very Nice. Great Staff. Great Customer Service. Payton was terrific on helping us on our stay. Highly recommend this Hotel
- JBJohn BurkNov 2, 20252.0I stay at this property often, especially over the last 3 years, when in town for business. It is a nice property in a safe area and I am comfortable leaving my pickup parked for days while I Uber to my appointments or conferences. As a Hilton Diamond member, I often have preferred parking at Hilton properties. However, now that they charge for parking at this property, no such luck. I have however, found another property to stay at the Domain - and I may even be happier now. There are many that offer free parking and similar/nicer amenities.
- RGRaquel GoatleyOct 25, 20251.0If I could leave zero stars I would. Horrible customer service. Don’t stay here.
- JJjobin joyOct 18, 20255.0The stay was excellent. The rooms were very spacious, the breakfast was delicious, and the service was outstanding. Highly recommended!
- ACAndrew CornellOct 11, 20252.0Room reservation got shuffled and then after game bar staff bolted to avoid serving crowd
Frequently Asked Questions About Hilton Garden Inn Austin North-Near the Domain
What accessibility features are available at Hilton Garden Inn Austin North-Near the Domain?
The hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast available at Hilton Garden Inn Austin North-Near the Domain?
Yes, breakfast is available at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Are pets allowed at Hilton Garden Inn Austin North-Near the Domain?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free WiFi to guests?
Yes, free WiFi is available in public areas and a public internet terminal is also provided.
What types of payment does Hilton Garden Inn Austin North-Near the Domain accept?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Is parking available at the hotel?
Yes, self-parking is available for free for guests.
What are some nearby places of interest around Hilton Garden Inn Austin North-Near the Domain?
Nearby places include The Domain shopping and entertainment area, McKalla Stadium, and downtown Austin attractions which are 11 miles away.
Are there any fitness or gym facilities near the hotel?
Yes, Austin Executive Fitness and GYM ONE gyms are nearby, offering opportunities for exercise before or after your stay.
What nearby dining options are available around Hilton Garden Inn Austin North-Near the Domain?
Nearby dining options include Chilantro BBQ and Chi’Lantro for Korean and barbecue cuisine, as well as the Summermoon Coffee Bar for coffee and café fare.