Business Details
About
HotelHilton
Welcome to the Hilton Austin Airport hotel, the only full-service Hotel on Austin Bergstrom International Airport (AUS) grounds, and only two minutes from the Barbara Jordan terminal. The hotel is located in Austin, Texas and is off Highway 71, one mile east of Highway 183, three miles west of 130 Toll Road, and minutes from I-35 and MoPac Expressway. Our hotel is conveniently located near Circuit of The Americas and the Met Center, and is only 15 minutes from Downtown Austin and many attractions.
Whether you are traveling for business or leisure, experience Austin, Texas! The city is known as the "Live Music Capital of the World," due to several prominent festivals such as South by Southwest Music Festival, and Austin City Limits. Music can be heard during these events, or anytime of the year booking a room at the Hilton, or enjoying one of our distinct room packages.
The hotel is a historical building, previously utilized by the United States Air Force, and served as the strategic air command center during the Vietnam War, Persian Gulf War, and Desert Storm. Unique architecture permits this Austin, Texas Hilton hotel to previously be termed the "donut" due to the completely round shape of the facility. Please feel free to learn more about the history of the building and the Austin Bergstrom International Airport (AUS).
Location
Hours
Reviews
4.1
1,805 reviews
5 stars
915
4 stars
457
3 stars
204
2 stars
96
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, particularly from bar and front desk staff, with reports of rudeness and lack of assistance.
Cleanliness Concerns
Several customers noted issues with cleanliness, including dirty carpets, unclean tables, and hair in bathrooms.
Comfort and Amenities
While some guests found the rooms comfortable, others reported issues with noise insulation and outdated facilities.
Location and Convenience
The hotel is praised for its convenient location near the airport and efficient shuttle service, making it a good choice for travelers.
Food Quality
Feedback on the hotel's restaurant was mixed, with many guests expressing disappointment in the food quality and high prices.
- ABAdam BurnettDec 25, 20255.0Made the wild choice of travelling on Christmas Day but the team at this Hilton were grand. Francisco the airport shuttle was right there to grab us when we got outside the airport and Dale at the front desk got us settled super smooth and had all the answers. Also there is some great art in this hotel!
- JEjeff etzkinDec 14, 20252.0Dirty carpets, smells like cigarette smoke, sorely in need of a rehab.
- ACAna Baez CarodDec 11, 20252.0The bar staff specially Miguel is the worst. Not friendly, they don’t want to serve the tables and they had 3 people in the bar area. They tell customer to go to bar and order or to go to restaurant that has less employees. One night they served me dinner the next night I was told when I sat down and table was dirty and asked to get it clean that of I wanted table service to go to the restaurant, I asked if I cod order at bar he said no, but the people on that table before had order food and other people and he had an attitude nd do not care about service he obviously did not like me because he just did not care my worst service at a Hilton as a Diamond member and will mot recommend.
- JVJavier vallesNov 30, 20255.0Great place to stay close to airport definitly I will stay again
- MDMelissa DorschNov 16, 20254.0The rooms were comfortable and the service was great. However, be prepared to walk a distance from the elevator to your room, and being there for a conference, the locations of the breakout sessions were very confusing. I understand that this was not originally designed as a hotel and the history behind the building is very interesting. And this may be the reasoning behind the distance from elevators and confusing conference rooms. Otherwise, rooms were very comfortable, shower was great, hot water, great pressure. Food was good for hotel food, room service came quickly. I would stay here again.
Frequently Asked Questions About Hilton Austin Airport
What accessibility features does Hilton Austin Airport offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is there free Wi-Fi available at Hilton Austin Airport?
Yes, free Wi-Fi is available in public areas and the hotel offers public internet terminals.
Does Hilton Austin Airport offer airport shuttle services?
Yes, a free airport shuttle service is available for guests.
Are pets allowed at Hilton Austin Airport?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hilton Austin Airport?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Austin Airport provide fitness facilities?
Yes, a complimentary fitness center is available for guest use.
What dining options are available at Hilton Austin Airport?
The hotel features 6 restaurants and offers 24-hour room service with vegan and vegetarian meal options.
Are there any nearby places to eat or drink near Hilton Austin Airport?
Nearby dining and bar options include The Creeks Bar & Lounge and Whataburger, ideal for guests looking to explore local flavors.
How can I access Austin Bergstrom International Airport from Hilton Austin Airport?
The hotel is located on airport grounds and provides a free airport shuttle, making it easy to access Austin Bergstrom International Airport.
Are there convenient parking options near Hilton Austin Airport?
Yes, self-parking and valet parking are available at the hotel, and nearby parking facilities like Park & Zoom and Austin Airport Cell Phone Lot offer additional options.