Business Details
About
HotelEmbassy Suites
Embassy Suites Austin – Arboretum is just a short drive from downtown Austin and within walking distance of the Austin Arboretum’s shops and restaurants. Located 20 minutes from the Austin-Bergstrom International Airport, the hotel is close to dining, the business district and the Austin technology hub, with companies such as Charles Schwab, IBM and Microsoft. Start your day with a complimentary cooked-to-order breakfast featuring scrambled eggs, pastries and fresh fruit. Unwind with complimentary beverages paired with snacks in our open-air atrium at our Evening Reception. Enjoy room service, or indulge in regional cuisine at D.J.’s American Grill.
Location
Embassy Suites by Hilton Austin Arboretum
9505 Stonelake Boulevard, Austin, TX
78759, United States
Hours
Reviews
4.0
1,960 reviews
5 stars
1,045
4 stars
423
3 stars
188
2 stars
125
1 star
179
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests reported that the rooms are outdated, worn, and in need of renovation, with issues such as stained carpets and broken furniture.
Staff Service
The staff received high praise for their friendliness and helpfulness, particularly in the breakfast area, where employees like Oscar and Elizabeth were frequently mentioned.
Parking Fees
Numerous reviews expressed frustration over unexpected parking fees, which many felt were unjustified given the hotel's location and amenities.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the made-to-order options and variety available.
Cleanliness Issues
Several reviews highlighted cleanliness concerns, including reports of bugs and unclean common areas.
- SSStrider SanzaJan 6, 20262.0Charging over $20 for uncovered, unassigned, open lot parking in a relatively suburban area of Austin is ridiculous.
- LMLynn MauiJan 4, 20263.0It's like a fishbowl.. wasn't the biggest fan. The hot water didn't work & it was carpeted, but the suite was big.
- ABAl BWJan 3, 20263.0Overall was okay for the price. 15 minutes from Downtown Austin. Staff were nice. The room was run down and in need of updating. Maintenance had to come to room whenever furnace switches to AC, or back (3 times). Had to wiggle toilet handle each time it was used. The hot water was nonexistent the entire stay.
- JAJOSH ALEXANDERDec 7, 20251.0What a dump. Bed was rock hard. Sofa cushions were so worn down you couldn’t sit on it. Fold out bed was broken and near impossible to get out of sofa. You have to pay $21.00 a day to park in the regular parking lot. Will not stay with embassy suites again nor will I recommend it.
- JCJames CheneyDec 3, 20254.0I stayed in a suite on the 6th floor which is one of their premium floors. The room was amazing and the service is great. My only problem was there wasn't an ironing board in the room. There was an iron though. It was late so I didn't want to bother the front desk but I feel as though an ironing board should definitely be in their premium suites. Definitely worth staying at though.
Frequently Asked Questions About Embassy Suites by Hilton Austin Arboretum
What are the check-in and check-out times at Embassy Suites by Hilton Austin Arboretum?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is breakfast included at the hotel?
Yes, a complimentary cooked-to-order breakfast is available.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel.
Are there accessibility features available at the hotel?
Yes, the hotel offers accessible parking and an accessible elevator for guests with mobility needs.
What amenities are available for fitness and relaxation?
The hotel features a free fitness center, a hot tub, and an indoor pool for guest use.
Is free parking available at Embassy Suites by Hilton Austin Arboretum?
Yes, self-parking is available for free at the hotel.
What dining options does the hotel offer?
Guests can enjoy regional cuisine at D.J.’s American Grill, order room service, or attend the complimentary evening reception with beverages and snacks in the open-air atrium.
Are there any nearby dining options outside the hotel?
Yes, nearby restaurants include Mr. Beast Burger, Guy Fieri's Flavortown Kitchen, P.ZA Kitchen, Buca di Beppo, and Baby Acapulco Restaurant where guests can enjoy various cuisines.
What nearby hotels are close to Embassy Suites by Hilton Austin Arboretum?
Nearby hotels include Amerisuites-Arboretum, Hyatt Place Austin Arboretum Domain Area, Residence Inn Austin Northwest/Arboretum, Residence Inn by Marriott Austin The Domain Area, and Courtyard Austin Northwest/Arboretum.
How can guests access financial services near the hotel?
Guests can access financial services conveniently at nearby LibertyX Bitcoin ATM and Alamo Title Company.