Business Details
About
Hotel
Embassy Suites Austin – Arboretum is just a short drive from downtown Austin and within walking distance of the Austin Arboretum’s shops and restaurants. Located 20 minutes from the Austin-Bergstrom International Airport, the hotel is close to dining, the business district and the Austin technology hub, with companies such as Charles Schwab, IBM and Microsoft. Start your day with a complimentary cooked-to-order breakfast featuring scrambled eggs, pastries and fresh fruit. Unwind with complimentary beverages paired with snacks in our open-air atrium at our Evening Reception. Enjoy room service, or indulge in regional cuisine at D.J.’s American Grill.
Location
Embassy Suites by Hilton Austin Arboretum
9505 Stonelake Boulevard, Austin, TX
78759, United States
Hours
Reviews
4.0
1,948 reviews
5 stars
1,039
4 stars
421
3 stars
186
2 stars
124
1 star
178
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests reported that the rooms are outdated, worn, and in need of renovation, with issues like stained carpets and old furniture.
Staff Service
The staff received high praise for their friendliness and helpfulness, particularly in the breakfast area, with specific mentions of employees like Oscar and Elizabeth.
Breakfast Quality
The breakfast, especially the made-to-order omelets, was frequently highlighted as a positive aspect of the stay.
Parking Fees
Guests expressed frustration over unexpected parking fees, which many felt were unjustified given the hotel's location.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty carpets and bathrooms, which detracted from the overall experience.
- MHMichelle Hon2 days ago1.0The location and staff were very nice but during our stay here my children and I received over 25 bug bites. During the day the areas that were biten were covered and the only time exposed were while we were in the room and the bites started to appear after our first night here. It is a shame as I usually have wonderful experiences at embassy suites, but this issue with the big bites seriously has me concerned.
- TKTobias KastnerNov 14, 20254.0The room itself was amazing. However the heater didnt work and the water only got luke warm.
- LJLarry JonesNov 8, 20253.0I was surprised, and disappointed, by a daily self parking fee. I will be staying elsewhere on my monthly trips to Austin. Many other area hotels offer free self parking. The hotel itself, while a bit dated, was fine otherwise.
- RPRaul PerezOct 29, 20251.0When booking seems like it fair price but oh surprise when I arrived and had to paid for parking. There is a QR code where you fill all your info and nowhere is a price of how much you gonna be paying g for parking, I had to ask the receptionist for the price. The charge for parking is unjustified, there is not a gate , fence, cover parking or security, this is a regular hotel no near downtown or other amenities seems like a deceptive tactic to get more money. Definitely a bad experience.
- KAkevin abadiOct 24, 20252.0Breakfast is good. No hot water about 30-50% of the time. They say there is no way to avoid it and affects all the rooms. No where else to shower. Something about needing to turn a valve in the boiler room, idk. All i know is ive been taking cold water showers too many times before work (business travel). Wont be staying here again. Its too bad because otherwise the hotel is fine, but hot showers are a must. And im not taking scorching hot water like my wife’s showers, im talking even a little luke warm would have been nice but instead it was room temperature at best.
Frequently Asked Questions About Embassy Suites by Hilton Austin Arboretum
What are the check-in and check-out times at Embassy Suites by Hilton Austin Arboretum?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is breakfast included at the hotel?
Yes, a complimentary cooked-to-order breakfast is available.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel.
Are there accessibility features available at the hotel?
Yes, the hotel offers accessible parking and an accessible elevator for guests with mobility needs.
What amenities are available for fitness and relaxation?
The hotel features a free fitness center, a hot tub, and an indoor pool for guest use.
Is free parking available at Embassy Suites by Hilton Austin Arboretum?
Yes, self-parking is available for free at the hotel.
What dining options does the hotel offer?
Guests can enjoy regional cuisine at D.J.’s American Grill, order room service, or attend the complimentary evening reception with beverages and snacks in the open-air atrium.
Are there any nearby dining options outside the hotel?
Yes, nearby restaurants include Mr. Beast Burger, Guy Fieri's Flavortown Kitchen, P.ZA Kitchen, Buca di Beppo, and Baby Acapulco Restaurant where guests can enjoy various cuisines.
What nearby hotels are close to Embassy Suites by Hilton Austin Arboretum?
Nearby hotels include Amerisuites-Arboretum, Hyatt Place Austin Arboretum Domain Area, Residence Inn Austin Northwest/Arboretum, Residence Inn by Marriott Austin The Domain Area, and Courtyard Austin Northwest/Arboretum.
How can guests access financial services near the hotel?
Guests can access financial services conveniently at nearby LibertyX Bitcoin ATM and Alamo Title Company.