Canopy by Hilton Austin Downtown

4.3
585 reviews

About

Hotel
Daily Mandatory Charge includes Texas Recovery Fee. A downtown Austin lifestyle hotel in the West 6th Market District. Surrounded by shops, dining, hiking/biking trails, and many attractions in the capital of Texas. Enjoy complimentary Canopy Bikes around downtown or ride along the trails of Lady Bird Lake. Enjoy a local welcome gift at check-in with rooms featuring designs by local artists. Our rooms and suites feature complimentary Wi-Fi, a 55-inch HDTV, and refrigerated drawer. Suites offer more space with a living area and balcony. Every floor has a filtered spring water station. Enjoy a 24-hour fitness center, as well as multiple on-site dining options with fresh ingredients and local produce. Or have a Canopy Break Fast bag delivered to your door. Plus, evening complimentary tastings of local beer, wine and snacks. Lounge poolside on the elevated terrace with skyline views and a seasonal bar (local laws apply).

Location

Canopy by Hilton Austin Downtown
604 W 6th St, Austin, TX
78701, United States

Hours

Reviews

4.3
585 reviews
5 stars
411
4 stars
75
3 stars
32
2 stars
20
1 star
47

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is centrally located near bars, restaurants, and live music, making it convenient for guests.

Noise Issues

Many guests reported significant noise from nearby clubs and bars, making it difficult to sleep.

Staff Service

The staff received high praise for their friendliness and helpfulness, particularly Otelia and other front desk staff.

Room Quality

Rooms were generally described as clean and modern, but some guests experienced issues with noise and temperature control.

Amenities

The hotel offers a variety of amenities, including a restaurant and bar, but some guests found the pool and other facilities lacking.
  • CM
    Cody McClurg
    3 days ago
    5.0
    Well run establishment. They either train or hire real hospitality professionals and they have a great location with valet parking for your car with a fee. Otelia took care of my check in today and it was as smooth as I could hope for. They offered complimentary champagne in the afternoon and water at night which was exactly what I needed. One of the best hotel experienced I've had.
  • AM
    Alex morales
    5 days ago
    5.0
    Ashley went so far above and beyond for me that I felt like she deserved more than just a simple “thank you.” I truly hope someone at this company reads this, because people like her are rare. I was in a rush, trying to find a restaurant last minute, and honestly stressing a bit. Ashley stepped in with zero hesitation. She didn’t just point me in the right direction — she actually took the time to help me look it up, make sure I knew exactly where to go, and walked me through the best route. The level of care she had in such a small moment says a lot about who she is. On top of that, she got my car pulled up incredibly fast. Not “doing her job fast,” but genuinely moving with intention because she could tell I was trying to get somewhere. She made me feel looked after, the way you’d hope a friend would — not just a valet driver. Most people just do their job. Ashley made my day easier, lighter, and honestly better. She doesn’t just represent this company well… she elevates it. If she treats every guest the way she treated me, she’s the kind of person you hold onto, reward, and appreciate. I’m genuinely grateful, and I hope she gets recognized for how incredible she is at what she does. She truly made an impact on my experience today. Thank you, Ashley. You’re amazing.
  • ER
    Edward Robinson
    6 days ago
    5.0
    My stay was very good. Arrival to the hotel- Valet Ashly was fantastic. She was friendly and very welcoming, even at my departure!!! Highly recommend, great service hotel, great location and great staff.
  • AF
    Ally Forness
    6 days ago
    5.0
    The rooms are lovely and the staff is even better. Ashley at the valet was the highlight of my mornings here and was quick and kind to help. Highly recommend for an Austin visit.
  • MM
    Mindy
    Nov 16, 2025
    5.0
    Great experience all around. Restaurant was delicious. All staff were helpful and welcoming. Room was clean, beds were comfortable, organized, welcoming, etc. Emmanuel and Lamontae were very helpful with valet! Awesome job guys!

Frequently Asked Questions About Canopy by Hilton Austin Downtown

What are the check-in and check-out times at Canopy by Hilton Austin Downtown?

Check-in is from 4:00 PM and check-out is by 11:00 AM at Canopy by Hilton Austin Downtown.

Does Canopy by Hilton Austin Downtown offer free Wi-Fi for guests?

Yes, the hotel provides complimentary Wi-Fi available in public areas and guest rooms.