Business Details
About
Hotel
Daily Mandatory Charge includes: Tourism Public Improvement District Fee. The Hilton Garden Inn Addison hotel is in the popular North Dallas area only 20 miles from DFW airport - 12 miles from Love Field and near shopping at the Galleria and corporate offices including Mary Kay - Pizza Hut - and Legacy Park.
Deluxe accommodations - friendly service - and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler are our array of special amenities including:
*Complimentary high-speed internet access with secure PrinterOn remote printing
*In room hospitality center with microwave / refrigerator / coffee maker
*Two dual line phones with voice mail and data ports
*Large work desk with desk level outlets/ergonomic chair
*On Command video/TV video games/complimentary HBO
*Complimentary USA Today each weekday morning
*Outdoor pool/whirlpool/Fitness Center
*24 hour complimentary Business Center
The Hilton Garden Inn Addison hotel offers 1212 square feet of meeting space that accommodates up to 75 people as well as catering services. We offer the Great American Grill Restaurant serving freshly prepared breakfasts each morning. The Pavilion Pantry has a selection of refrigerated - frozen - and microwaveable packaged items perfect for in-room preparation. When guests are ready for after work relaxation or some fun during a weekend getaway - the outdoor pool and a Fitness Center are available. Guests will find hundreds of restaurants as well as world-class shopping at malls including the Galleria - the shops at Willow Bend and Stonebriar Mall. The Hilton Garden Inn Addison hotel is convenient to major expressways the hotel is only 20 minutes from downtown Dallas.
***** Everything. Right where you need it.*****
Location
Hours
Reviews
4.2
617 reviews
5 stars
335
4 stars
167
3 stars
58
2 stars
24
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were notable complaints about specific staff members being rude or unprofessional.
Room Comfort
Several reviews mentioned uncomfortable beds and outdated room conditions, with some guests specifically noting issues like lumpy mattresses and poor ventilation.
Cleanliness
Most guests found the hotel clean, but there were multiple reports of unpleasant odors and maintenance issues that detracted from the overall cleanliness experience.
Location
The hotel is well-located near restaurants and shops, which many guests appreciated, although some found it difficult to find.
Breakfast Charges
Guests expressed disappointment over the lack of complimentary breakfast, with many noting the additional charges for breakfast options.
- MPMara PietrobonNov 14, 20253.0Room very large but unfortunately with moquette on the floor... Breackfast available but with an extra charge.
- SESteven EubanksOct 26, 20253.0Hotel bed like sleeping on concrete, I've stayed in cheap hotels while traveling and the bads were more comfortable. No complimentary breakfast. Thin walls, lots of noise. Thin, rough toilet paper. I mean, really?
- AOAl OraOct 16, 20254.0It’s kind of hidden in the back. A very homey hotel. they even have little decorations up. They have their own parking area next to what looks like apartments. It’s very tucked in the back . When I first entered it felt like I was going into a giant living room space. With their long dining table and wholesome Halloween decor. I had a double bed. It was a very clean room. A beautiful view. You could definitely tell they want the extra mile to have the room prepped and clean and it smells fresh.
- HHHaley Hughes-DarleyOct 5, 20252.02.5 stars One front counter staff person was very helpful. There was another staff member who just straight up did not do her job. Didn't wrangle the luggage carts and gave us the answer 'i don't know no one brought them back' when we asked where to get them. I could feel every spring in the mattress, very lumpy. And the pillows were incredibly flat. No loft or support. Desk chair didn't have back support. My back is killing me after 2 nights. It was clean but that's a really low bar to clear. Would never stay again.
- SNSlava NeuiminSep 29, 20251.0This morning I left a 5-star review for this hotel, but the service — specifically from Ayadira — made me change it to 1 star. The coffee machine in my room wasn’t working. A day earlier, I went to the front desk and reported the problem. The lady there (I don’t know her name) apologized and kindly offered to make me coffee on her personal coffee machine. She also told me I could come anytime if I wanted more coffee. Today, when I went down to the lobby and asked for coffee again, the receptionist named Ayadira apologized but said she couldn’t make coffee for me on her machine. When I asked if the coffee machine in my room could be replaced, she also said, “Sorry, but no.” I find this unacceptable! I stay at Hilton hotels all the time, and this is the first time I’ve had such an experience. Normally, staff always — always — try to solve any issue, but not Ayadira. Fortunately, another, much friendlier staff member immediately stepped in and happily made coffee for me.
Frequently Asked Questions About Hilton Garden Inn Dallas/Addison
What are the check-in and check-out times at Hilton Garden Inn Dallas/Addison?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is parking available at the Hilton Garden Inn Dallas/Addison?
Yes, free self-parking is available for guests.
Does Hilton Garden Inn Dallas/Addison offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available in public areas and through public internet terminals.
Are pets allowed at Hilton Garden Inn Dallas/Addison?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available at Hilton Garden Inn Dallas/Addison?
The hotel has one restaurant offering buffet breakfast and room service. The Pavilion Pantry also offers refrigerated and microwaveable items for in-room preparation.
Is the Hilton Garden Inn Dallas/Addison accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible.
What amenities does the fitness center and pool area offer at the hotel?
Guests can enjoy a free fitness center, two outdoor pools, and a hot tub for relaxation and exercise.
Can you tell me about the meeting and event spaces available at Hilton Garden Inn Dallas/Addison?
The hotel offers 1,212 square feet of meeting space across two meeting rooms, accommodating up to 75 people, with catering services available.
What nearby restaurants can guests visit while staying at Hilton Garden Inn Dallas/Addison?
Guests can explore various nearby dining options such as The Back 9 (American/sports bar), Wing House (barbecue), Red Crab (seafood and Cajun), Raising Cane's (fast food chicken), and Flavors Indian restaurant.
Are there any entertainment or event venues close to Hilton Garden Inn Dallas/Addison?
Yes, DFWBroncosCountry is a nearby stadium and concert venue offering arts and entertainment events.
How can guests visiting nearby businesses such as Godsey Martin Law Firm or I Just Got Hit benefit from staying at Hilton Garden Inn Dallas/Addison?
The hotel provides convenient accommodation close to these personal injury law firms, making it an ideal choice for clients or legal professionals needing nearby lodging.