Business Details
About
Hotel
Welcome to the newest Abilene hotel, the Hilton Garden Inn Abilene, ideally located in the commercial and retail hub of Abilene, Texas. Our Abilene, Texas hotel is convenient to all three major colleges in Abilene: Hardin Simmons, Abilene Christian University, and McMurry University. Additional nearby attractions include: Dyess Air Base, Frontier Texas!, Taylor County Expo Center, Mall of Abilene, Abilene Zoo.
If you're traveling on business, our Abilene hotel is within close proximity to: Siemens, AT&T, Tower Tech, Fehr Foods, Coca-Cola Bottling Company, Zoltek.
This hotel in Abilene, Texas features 123 rooms, about 3,000 square feet of flexible meeting space, and an expanded fitness center. Each guestroom at the Hilton Garden Inn hotel in Abilene, TX is equipped with a 32" LCD TV with high definition programming, spacious work area, complimentary wired and wireless high-speed Internet, a microwave, refrigerator, coffee maker, iron, ironing board, and hair dryer.
The Hilton Garden Inn Abilene, Texas hotel has a complimentary business center which is accessible 24-hours a day. The Great American Grill Restaurant serves breakfast, lunch, dinner, and room service and is open from 6:00am to 11:00pm daily.
***** Everything. Right where you need it. *****
Location
Hours
Reviews
4.3
1,001 reviews
5 stars
604
4 stars
219
3 stars
73
2 stars
51
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly at the front desk and breakfast service.
Cleanliness Issues
Several reviews highlighted problems with cleanliness, including unemptied trash, dirty towels, and leaky windows.
Breakfast Quality
The breakfast received mixed reviews; while some found it excellent and fresh, others noted it was overpriced and limited in options.
Room Conditions
Guests reported inconsistent room conditions, with some rooms being clean and comfortable while others had issues like odors and bugs.
Management Concerns
Multiple reviews mentioned poor management practices, including rude behavior and inadequate responses to customer complaints.
- DCDavid Crain6 days ago1.0Do NOT book here. Refused to refund a stay that was mistakenly placed for one week into the future. Would NOT let us move the reservation to the current date. Requested us to purchase a new room and then eat the reservation for the following week. Blames it on CORPORATE but refuses to give the name / number to corporate. I will continue to talk ill of Hilton until their management team contacts me to fix it.
- DPDave Packer6 days ago4.0First time here. I have stayed at 7 different Garden Inns across the country this year and this one is very nice! Had a burger and fries last night spot on! Breakfast this morning, those two ladies were on top of service and cooking. Texas hospitality! Food was hot and fresh. Very quiet, front desk helpful and engaging with greetings!
- JCJason CampbellNov 3, 20254.0Location pretty convenient for a number of things. But sparse on furniture (maybe a couple of end tables? Artwork for the walls? Idk. Shower was out of shampoo. Room was large, beds and pillows were great, room was clean, a very nice experience overall.
- MMMartyOct 29, 20255.0I have stayed at this Hotel for going on 10 months and honestly it has been really nice. It has become like a second home well actually it was my first home since I never go home. The breakfast group of employees is AWESOME, they will make you anything to eat, help you with everything and bring all your food even though it is a self serve unless you order. They are always kind and nice to talk to no matter how their day is going, thank you Tess, Tab and Josh. Tess and Tab are honestly hard to beat, great listeners, they give great advice and honestly fill a void without seeing my wife for so long. It is nice to talk to someone who can deal with my statement. Josh has become a master omelet maker, I would know we worked on the best way to cook. The dinner group is AMAZING, Mike the master cook can make anything even a special request and even make it a special. Such a super cool cook. Matt the master mixologist and excellent cook (Mike is #1). Matt can talk to you about anything and everything it seems and is full of information. Heck I have even fact checked a few things and well he was right. Super smart, great personality and easy to talk to. JP this one is cool as can be, super helpful great to talk to and will get into a full on conversation with you like you have known each other for a while.
- SDSterling DeLautreOct 20, 20252.0Been staying here occasionally since 2015 and I must say that it has changed so much. The staff is friendly enough but the cleaning is gone downhill. I leave tips every day for cleaning and the tip is taken while the bed is poorly made and trash not emptied, sometimes towels not replaced. The breakfast is great but the dinner menu doesn't have as many choices as before and is hit and miss on the quality. The cost for a room has gone up quite a bit while the quality of service has declined. This has been the place for our Christmas parties for our company and starting to wonder if it still will be. It also has been home away from home for me. Not so sure anymore.
Frequently Asked Questions About Hilton Garden Inn Abilene
What are the check-in and check-out times at Hilton Garden Inn Abilene?
Check-in is at 4:00 PM and check-out is at 11:00 AM at Hilton Garden Inn Abilene.
Does Hilton Garden Inn Abilene offer free parking?
Yes, Hilton Garden Inn Abilene offers free self-parking for guests.
Is Hilton Garden Inn Abilene pet-friendly?
Yes, Hilton Garden Inn Abilene welcomes pets including cats and dogs.
Are there accessible parking and elevator facilities at Hilton Garden Inn Abilene?
Yes, the hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Does Hilton Garden Inn Abilene provide complimentary Wi-Fi?
Yes, complimentary Wi-Fi is available in public areas along with public internet terminals.
What dining options are available at Hilton Garden Inn Abilene?
Hilton Garden Inn Abilene has one restaurant, the Great American Grill, serving breakfast, lunch, dinner, and room service from 6:00 AM to 11:00 PM daily. There is also a bar on-site.
What fitness amenities are available at Hilton Garden Inn Abilene?
The hotel offers a free fitness center for guests.
What nearby restaurants can guests visit around Hilton Garden Inn Abilene?
Guests can try nearby restaurants such as Perini's Steakhouse Buffalo Gap, ZENSHI Handcrafted Sushi, Galveston Seafood and Grill, Soup Man, Popeyes Louisiana Kitchen, Starbucks, Subway, and Joe's Pizza.
What attractions are close to Hilton Garden Inn Abilene for guests to explore?
Nearby attractions include Somewhere In Texas art gallery and monument, Dyess Air Base, Frontier Texas!, Taylor County Expo Center, Mall of Abilene, and the Abilene Zoo.
What nearby services and amenities can guests access near Hilton Garden Inn Abilene?
Guests can find nearby services like United Supermarkets, Coinme (ATM and currency exchange), The Lab Training Facility gym, Chase Bank, Western Union, and animal care at Buffalo Gap Road Animal Clinic.