Hampton Inn & Suites Abilene I-20

4.1
791 reviews

About

HotelHampton Inn
The Hampton Inn and Suites Abilene Texas is your home away from home. You will be welcomed by our hotel family with a friendly smile and a can do attitude. The Hampton Inn and Suites rooms are clean, comfortable and have all the luxuries of home. Complimentary High Speed Internet is provided in every room. Whether in Abilene for business or leisure, you can take a dip in our pool or just relax in the hot tub at our Hampton Inn and Suites. Every morning you can start your day right with a delicious continental breakfast with two hot items daily. So the next time you are in Abilene, Texas we invite you and your family to come and stay with our family here at the Hampton Inn and Suites. The Hampton Inn and Suites Abilene features 72 rooms with 23 luxurious studio suites, all equipped with microwave and small refrigerator. Amenities at the Hampton Inn and Suites include complimentary continental breakfast, iron and ironing board, coffeemaker and in-room movies. Rollaways are available on a first come first served basis. We love having you here at the Hampton Inn and Suites Abilene hotel in Texas.

Location

Hampton Inn & Suites Abilene I-20
3526 West Lake Road, Abilene, TX
79601, United States

Hours

Reviews

4.1
791 reviews
5 stars
451
4 stars
179
3 stars
52
2 stars
46
1 star
63

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests praised the cleanliness of the rooms, while some reported issues with bugs and unclean bathrooms.

Staff Service

The staff received mixed reviews; some were described as friendly and helpful, while others were noted for being rude or unwelcoming.

Breakfast Quality

The breakfast was frequently mentioned as good, with a variety of options, although some guests felt it could be improved.

Room Condition

Several reviews indicated that while some rooms were clean and comfortable, others were outdated or in need of repairs.

Location

The hotel is well-located for travelers, particularly those needing access to nearby hospitals and highways.
  • WW
    Watts
    Dec 22, 2025
    5.0
    Great location, clean rooms, great breakfast, dog friendly, overall amazing pit stop
  • JT
    Julie Thompson
    Dec 8, 2025
    5.0
    It was amazing. Breakfast was perfect..very clean and very comfortable..loved it..thank you
  • RC
    Raquel C
    Nov 7, 2025
    3.0
    Thank goodness for keyless check in and check out because the staff was not friendly at all. The hotel is great rooms are spacious and very clean. Breakfast needs to be more vast.
  • FF
    Faby
    Oct 16, 2025
    5.0
    Nice atmosphere, and the cleanliness is excellent. Very friendly staff. I was helped by a young lady who had evelin on her shirt.
  • MR
    Mariana Ramos
    Oct 11, 2025
    1.0
    Our room was on the first floor, we chose that floor because we were traveling with our pets. At the beginning the room looked clean but after a couple of minutes we realize they were a lot of tiny flying bugs in the carpet, the window, the TV…It was impossible to sleep in that room… I went to the front desk to request either a different room or a refund but the initial staff was not very helpful and little rude. I had to wait like 10 mins for another employee to arrive and to show the other 2 team members how the refund had to be processed in the system. I really hope this was an isolated event or that I had bad luck that day but definitely was not a pleasant stay…

Frequently Asked Questions About Hampton Inn & Suites Abilene I-20

What time is check-in and check-out at Hampton Inn & Suites Abilene I-20?

Check-in begins at 3:00 PM and check-out is by 11:00 AM.

Does Hampton Inn & Suites Abilene I-20 offer free breakfast?

Yes, complimentary breakfast with buffet options is available.