Hampton Inn White House

4.2
881 reviews

About

Hotel
Welcome to our quaint and comfortable Hampton Inn White House hotel. Mix modern amenities with the charm of Nashville at our new property. We are located close to various attractions including Kentucky Downs, parks and sports complexes as well as downtown Nashville. Wake up to free hot breakfast served daily while using the free WiFi to plan your time in Nashville. Refresh in the heated indoor saline pool and hot tub after a vigorous workout in the 24-hour fitness center. Our rooms offer a mini-refrigerator, coffee maker and a 40-inch HDTV. Upgrade to a larger room for more space, complimentary snacks, sofa bed and wet bar. Sleep soundly on a clean and fresh Hampton bed®. Stop by the 24-hour Suite Shop for a late night snack or drink Plan your next event in our 650 sq. ft. of flexible space, ideal for up to 50 guests from corporate training to birthday parties.

Location

Hampton Inn White House
404 Hester Drive, White House, TN
37188, United States

Hours

Reviews

4.2
881 reviews
5 stars
510
4 stars
206
3 stars
63
2 stars
36
1 star
66

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including mold, dirt, and insect problems.

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of individual employees.

Customer Service Problems

Several guests reported poor customer service experiences, particularly regarding reservation issues and handling complaints.

Breakfast Quality

Feedback on breakfast was mixed, with some guests enjoying it while others found it lacking in variety and quality.

Room Conditions

Guests noted that some rooms were outdated or in poor condition, with issues like uncomfortable beds and musty smells.
  • PE
    Perry Edholm
    5 days ago
    1.0
    Booked whirlpool room for 2 night. On the 3rd morning while eating Continental breakfast a staff member approached me and asked me my name and room number in a rude manner. After I explained my room number and name 3 times I had to go to the front desk with the staff member and talk to another staff member who recognized me from the previous two night. I believe The first staff member was implying I was eating Continental breakfast without authorization and I couldn't believe it. I have always had such a great experience with customer service at Hilton properties until this one. I don't know what triggered the staff member to interrogate me while I was eating and I don't understand how the other staff member at the front desk couldn't have cleared things up before I had to go to the front office and prove to the staff I was a guest there with one of the 2 whirlpool suites they have.
  • DW
    Dan Walter
    6 days ago
    3.0
    Rooms adequate size. Beds were a bit firm, but not too bad. Water pressure was pathetic. Hotel is old, and blinds, shower curtains and bedding show wear. A/C until was dead in the first room i was given, but they changed our room fast. Breakfast was ok. Basic hotel breakfadt buffet food.
  • HJ
    Humberto Alfonso Jacomino
    Nov 8, 2025
    1.0
    El lugar no me gustó para nada primero habían pelos en la sábanas y segundo tuve una reacción alérgica producto a estas. O sea que el servicio de limpieza que preparó la habitación si la preparó dejó las sábanas sucias. Al lado del aire acondicionado había también poca higiene. Yo espero no tener que alquilarme nunca más aquí
  • PB
    Pat Barnett
    Sep 30, 2025
    5.0
    Everything was as it should be. The room was clean and well stocked, and the employees were extremely helpful and friendly. They went above and beyond to make our stay very pleasant.
  • EC
    Eli Curtis
    Sep 24, 2025
    4.0
    Room was musty and the elevator was scary. The desk person was very nice

Frequently Asked Questions About Hampton Inn White House

What are the check-in and check-out times at Hampton Inn White House?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is parking available at Hampton Inn White House?

Yes, self-parking is available for free at the hotel.